6/10 Aceptable
Rachel B.
14 ago. 2025
No le gustó: Limpieza
Stayed for a week in August. The first thing I noticed was that the property and unit both were not as well maintained and pristine as the pictures made it seem. In fact, the property was mostly unkempt and the unit was worn out and not exceptionally clean. It smelled as if there had been smoking in the unit previously and they tried to cover it up. Overall, the unit was kind of dirty, the baseboards were dusty, the floor gritty, the throw pillows were stained. The bed had animal hair (the cleaner said it was eyelashes; not any better) all over it. There was some sort of brown stain on the walls behind the headboard of the bed. The kitchen was tiny and in rough shape. The tiles cracked and everything old and out of date. There were towels but not a washcloth or a bath mat. There wasn’t hand soap. The air kept everything but the bedroom cool. The bedroom was like 5-10 degrees warmer at all times. I contacted the host about the uncleanliness and they were quick the first day. They came and looked but didn’t seem to be concerned with the state of things except the stained throw pillows. They sent the cleaning team who had not been fullyInformed of my issue. They cleaned. It was a little better. But really I went in and cleaned. I asked to be moved to a cleaner, more updated unit and we played phone tag until midway through our trip. At which point I decided I’d already been in there for days, so I decided to not move. It was not the best.
Rachel B.
Se hospedó 7 noches en agosto de 2025