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Reviews of Gora Hotel PAIPU NO KEMURI

3 out of 5
Gora Hotel PAIPU NO KEMURI
1300-19 Gora, Ashigarashimo-gun, Hakone, Kanagawa

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 175 reviews" "
Rating 8 - Good. 101 out of 175 reviews" "
Rating 6 - Okay. 21 out of 175 reviews" "
Rating 4 - Poor. 6 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CHUN JIET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good
Stayed 1 night in Dec 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cozy hotel in Gora
We loved this hotel but we love hostels too and this reminded me of a nice hostel. So comfortable and staff was extremely helpful and just nice! It's not fancy but super clean and we loved the breakfast. There were a few western options but it's fun to see what the rest of the world is eating at 7 o'clock in the morning!
Stayed 1 night in Nov 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, room comfort
Good stay.
Very conveniently located with friendly and helpful staff. Spacious room and comfortable beds! Bonus- it has a nice onsen that was a great place to go after all day activities. Needs a bit of updating/refreshing.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to all transport, friendly staff, and very quiet.
Stayed 2 nights in Oct 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marlise, Montreal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is the main plus. Very near restaurants and transport. At first we thought, there was a bad smell in the room, but then we realized that the whole town is in a volcanic area that smells of sulphur. The room was comfortable enough but unremarkable. Seemed a bit pricey for what was offered. Friendly, helpful staff.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Michael, brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from station , lots of restaurants around, next to the mono rail , bus in front,. FREE dinner and breakfast excellent , personal onsen cheap or free public
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen very convenient near the station. Friendly service and good size rooms
Stayed 1 night in Apr 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location next to the last train stop and the first station of the funicular over the volcanic zone. Small bathroom, but not bad for Japan.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Family orientated onsen with good facilities and excellent location at railway and cog rail stations and bus loop.Staff very helpful too.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s location is a big plus—just across the railroad tracks from the station, the first building down the hill (a little better signage in English on the railroad side would be very helpful). The local bus stops are nearby as well. There is not much to choose from nearby meal wise, so the “board” options here are a must—a buffet that we found agreeable at both dinner and breakfast (limited options in Western terms, though). Would I stay here again if in the Gora area? Most likely.
Stayed 1 night in Feb 2019

8/10 Good

Jean

Liked: Cleanliness, staff & service
Location was good but beds were uncomfortable
The location was good as it is very close to Gora station. However, there is no English hotel name indicated hence we had to ask the information counter on where is the hotel. Will be good to indicate English hotel name near the bus stop/ station. The room was quite small and the beds were not too comfortable to sleep on. All the adults had backeache upon waking up and did not sleep well throughout the night. The toilet was small and looks like those toilet used in the cruise. Overall ok for just one night stay.
Stayed 1 night in Nov 2018

2/10 Terrible

zvi

bad room poor breakfest.
Stayed 1 night in Nov 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, room comfort
Good location, old structure
The location of the hotel is perfect, just 1 minute away from Gora station. The building however is quite old and the carpet in the room had a funny smell. We had dinner and breakfast included, which are a nice buffets with some wester food as well. I suggest to include both meals, as there are no restaurants open in the area during the evening.
Stayed 1 night in Nov 2018

8/10 Good

Ryan, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night at Gora Hotel Paipu No Kemuri in late October 2018. Like all the other posts, the hotel was right across the railroad tracks from Gora Station. Very easy to get to. We had to get to the hotel by 6 PM since we booked with half board (dinner & breakfast). I am not sure if there are food establishments nearby since our stay came with meals. The dinner and breakfast was good (buffet style), actually better than I expected, but probably changes on a daily basis. The staff did not speak much English, but we did not have an issue. The outside bath was nice after a long day of travelling. The noise from the busses and trains were a bit loud, but that did not bother me. Overall it is what I expected after reading the reviews.
Stayed 1 night in Oct 2018

6/10 Okay

Peter, Melbourne

Liked: Cleanliness
Bring ear plugs
On paper this hotel and location looked good. Unfortunately, it is right next to the train line, which runs trains every 15 minutes between 5:30am and 11:30pm. If you get a room on that side then make sure you have ear plugs if you want any sleep. My recommendation is to stay down the mountain and do Gora etc. as a day trip. There is nothing in Gora to warrant staying there for. Most hotels are self contained, and anything outside shuts early.
Stayed 2 nights in Sep 2018

8/10 Good

Vivian

Good choice, near Gora Station
You must book breakfast and dinner (buffet) with the hotel. Can't find good food outside, a small town. The hotel will charge you another 150 yen per person even you have fully paid. Service is good. Location is great just short walk from the station. Easy to catch the Cale car. You have not much choice in Gora station with private bathroom. The reception is located in B1.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the train station. Breakfast was not that great, Dinner was OK. Staffs were not good with English but they tried to help. The room on the other side of the train tracks were great, we didn't hear any noise from trains.
Stayed 1 night in Jul 2018

4/10 Poor

Ric, elk Grove CA

Disliked: Staff & service, room comfort
too expensive too expensive too expensive too expensive
Stayed 1 night in Jun 2018

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Communal onsen clean and well maintained
Stayed 2 nights in May 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Absolutely the best location! A short walk from Gora Station. 2 single beds comfortable for my sister & me. Wonderful onsen separate for men/woman, outdoor bath & indoor bath. The capsule style bathroom in the room was our least favorite part of the room. We would stay again. We had dinner in Hakone Yumoto at 808 Pizza & it was the best Naples style pizza well worth the 40 min switch back train ride. The little town of Gora closes down abour 6. Make sure you include buffet style modest breakfast for $5. Which Starts at 7:30 am or you will go hungry until late morning. The tonkatsu restaurant about 2 blocks away closes at 7 pm. We did not get the dinner buffet.
Stayed 1 night in May 2018

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Disappointing for what we paid. This is a budget hotel really. Great location, but otherwise poor.
Stayed 2 nights in May 2018

6/10 Okay

Bruce, Australia

Liked: Cleanliness
Disliked: Room comfort
2 nights spent.
Lack of English referencing on information signs, brochures, restaurant was disappointing. Bed very hard. Unaware of the local tax for hot springs - wether any hot springs used or not. It was raised at check in. The Y100 all you can eat evening meal was fantastic value which is the key point of recommendation.
Stayed 2 nights in May 2018

8/10 Good

Elisa W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but additional 300 Yen on check-in
Good hotel and good food. However had to pay an extra 300 Yen which was not mentioned at the time of booking.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website says breakfast & dinner buffet included for hotel's guests which is misleading because I ended up paying for it at the front desk.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location > Comfort
Can’t really beat this location if you do the cable car and ropeway thing. Hotel dated, staff friendly, and beds a little hard. Ended up in a room next to the train tracks (knew it was a possibility when booking, wasn’t able to switch out unless we wanted a smoking room). Gambled and didn’t come up a winner, I guess. Got to sleep ok bc train stops at 2200, but starts at 0530, so it woke us. Have public and private baths, but didn’t make time for it. Private requires reservation. Overall, prob hit or miss depending on room location.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
No heater in room but otherwise great
Location and food was good. Only complaint is the room had no heater and was pretty cold at night

10/10 Excellent

kent lim, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient hotel!
Hotel is 3 mins walk from Gora station! Very convenient especially during winter. Hotel staff are very friendly and accommodating throughout stay! Best thing is their private onsen! Definitely my choice of stay the next time I come back to hakone! Thank you for making my stay in hakone a memorable one!
Stayed 1 night in Jan 2018

8/10 Good

May In

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
friendly receptionist, good dinner, fair breakfast
Stayed 1 night in Dec 2017

4/10 Poor

Key, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to Gora station but very cold
Very accessible as it is walking distance to Gora station. Hot spring pool in hotel was great but chargeable at 150 per night. The room was super cold as the heater only blew a small area and was ineffective. You will freeze in the night!
Stayed 2 nights in Dec 2017

8/10 Good

BT, Singapore

Liked: Cleanliness, room comfort
Nice and convenient hotel
Check in is fast. The room is clean and the private onsen is good. The hotel food selection is wide but the quality is average.
Stayed 1 night in Dec 2017

6/10 Okay

Cryo, SG

Liked: Staff & service
hitel close to Gora station
it is a basic hotel providing basic comfort level. Furnishing n furniture are old . Cleanliness needs to be improved. a stale n greasy odour lingered in the room. Staff are courteous but speak only basic English
Stayed 1 night in Dec 2017

8/10 Good

Kheng Beng

Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was alright
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but convenient, close to train station. Train noise is bad,
Stayed 1 night in Oct 2017

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but train station is next to it
Great location but located next to train track thus can get disturbed by the sound from 0523hrs to 2241hrs.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convenient hotel
The hotel is conveniently located next to the train station and the cable car station, and directly below the street leading up to the nice Gora Park. (The hotel is next to the train tracks, so you can hear the trains passing by.) Although the staff speak very little English, they tried to understand my questions and help as much as they could. The breakfast and dinner were good. We had to pay a standard 300 yen onsen tax. We used the onsen; it was nice and clean.
Stayed 1 night in Nov 2017

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely low key hotel. Comfortable room and great dining room. Close to train and cable car. Includes Japanese bathing facility.
Stayed 1 night in Oct 2017

8/10 Good

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Very good supper and breakfast
Stayed 1 night in Sep 2017

8/10 Good

Qazi Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Joe, Pacific Palisades

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for Easy Access to Hakone Area
This is a clean quiet convenient hotel with all the amenities you need for a trip to the Hakone area. It has hot springs baths, a very good restaurant for breakfast and dinner and is very close to the Gora station where you can easily catch a bus, taxi or the cable car to easily access anywhere you want to go in the Hakone area. It is not a luxury hotel, but is well-kept and has excellent amenities at an affordable price - excellent value for the money. I would definitely stay here again when visiting this area of Japan.
Stayed 4 nights in Jul 2017

10/10 Excellent

Han, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location,Staff friendly, well-equipped
Staff helped me return my laptop bag left at massage chair area
Stayed 2 nights in Jun 2017

8/10 Good

HANCHEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Charmaine , PUCHONG Selangor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & very near to GORA Station
The location of this hotel is close to GORA Station , bus stops and shops . It's a great place to stay . Staff were friendly , pleasant and helpful . The breakfast and dinner buffet were very good and delicious . Room itself was clean and comfortable . My family was very pleased with our stay here . Hope to be back for a longer visit in the future .
Stayed 1 night in Jun 2017

6/10 Okay

XIAODONG

Liked: Staff & service
Moderate hotel
This hotel seems ageing, room size is OK, hotel staff is limited in English, but overall it is a clean and conveniently located.
Stayed 1 night in Jun 2017

10/10 Excellent

Wanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL
Great hotel, great location. Right outside of Gora Train Station. Easy access to the cable car and rope way to view Mt Fuji and the boat ride on Lake Ashi. Hotel had private onsen with a minimal cost which was great. Breakfast and dinner was provided and that was good. Everything about this hotel was GREAT! I would definitely stay here again.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
no toilet inside the room, cant speak english
there is no shower/bath neither toilet inside the room, and they didnt mention it in the website, even the hotel's page didnt mention it, it is very inconvenient. Well understand that onsen hotel may not have shower inside the room, but they should mention it. I have informed Hotels.com about this point, and they suggested me to call and ask if you have any concerns or something else that they did not mentioned in the website, so you may have to call and make sure the hotels got a bed, pillows, towels, slippers, toilet, bath/shower, hair dryer.......whatever they dint mention! The staffs hardly understand and speak in english...cant communicate at all......

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, awesome breakfast and onsen.
This hotel is right next to the station in Gora and is an awesome base to explore Hakone and its surrounds. The hotel is a little dated but was comfortable and clean enough for our family and also had its own indoor and outdoor Onsen on the B1 floor. Breakfast was also included in the price and the selection for breakfast was absolutely awesome, including japanese/western food as well as soft drinks, coffee/tea soft serves, waffles etc etc. Great price for its location, perfect for those budget conscious travellers who want an awesome location to explore Hakone from.