Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets
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Reviews of Motel 6 Harrisburg, PA - Hershey North

2 out of 5
Motel 6 Harrisburg, PA - Hershey North
7965 Jonestown Rd, Harrisburg, PA

Reviews

5.8
Rating 10 - Excellent. 103 out of 700 reviews" "
Rating 8 - Good. 145 out of 700 reviews" "
Rating 6 - Okay. 159 out of 700 reviews" "
Rating 4 - Poor. 133 out of 700 reviews" "
Rating 2 - Terrible. 160 out of 700 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Neftali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing they mention in the advertisement is a lie, elevator broken, pool out of service for year, I order a non smoking room and I got one with smoke smell.
Stayed 2 nights in May 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn out pealing paint
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 13, 2024
Hi David, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Poor

Ward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Family if four just using the hotel for one night. Rooms are not soundproof, we heard a baby crying and people talking all night. Air conditioning was not working, room hot and uncomfortable for sleeping. Beds were small and very uncomfortable.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 1, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

CARLOS, Watertown

Liked: Cleanliness, staff & service, property conditions & facilities
The Hall ways in 3rd floor smell like smoked but the room were clean except the blankets which had holes like cigarettes burn… The staff was super helpful Great Job
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 1, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When my son and I arrived there was a moldy block of cheese in the fridge, the TV did not work and there was a mouse in our room
Stayed 5 nights in Apr 2024
Response from Nancy Y. on May 1, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kim

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There was mouse poop everywhere!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Kim,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Raymond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the check in lady with her 3rd tit hanging out then i really liked the dogshit smell in the hallway we thought were running a puppymill.then michael vick was dogfighting..really disappointing place the tub faucet came off in my hand and no light in bathroom n i didnt get any birthday sex id like a refund
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Raymond, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Terrible

Khairi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Khairi,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Marilyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Marilyn, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Onil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Onil,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Marie, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

Andrew

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
GO SOMEWHERE ELSE..it’s really all I can say
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Andrew,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Shaqasia

Traveled with partner
My key card kept deactivated and I had to keep going to the front desk to get another one other than that the staff was helpful
Stayed 4 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Katelyn

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Max

Business traveler
Disliked: Property conditions & facilities
Not great
The room is in shambles. The bathroom tiles are all broken and slipping, which is going to cause an accident someday soon. The TV is tiny is very few channels. Paint is chipped off the wall, and as I was checking in the place was wreaking of pot. fire alarms are going off all night in adjacent rooms, keeping me up.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Max,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Federico

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Krysta

Stayed 2 nights in Nov 2023

10/10 Excellent

Julio

Traveled with family
Stayed 1 night in Nov 2023

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
No carpet in rooms. Old and rundown.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Nicole,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Stayed 1 night in Sep 2023

4/10 Poor

cherish

Traveled with family
Disliked: Cleanliness, staff & service
Floor in room was dirty with hair and dust everywhere, obviously not swept, handprints on mirrors and old water/toothpaste specks on bathroom mirror, ketchup dripped down a wall and wall on other side had dirt all over it. Sheets had (hopefully old) stains. Manager looked at the room and claimed the only thing wrong was a handprint on mirror . We requested a refund and left.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Alisha

Stayed 1 night in Oct 2023

6/10 Okay

Kenneth E

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Tammie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was exceptionally nice. Rooms we clean.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Tammie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Needs work
hotel very old has a pool but not working. my door key would not work every time i went out had to get someone from front desk with a master key to open my door.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

CAREY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just for a nap
If you just need a place to sleep.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Carey,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave away my reservation
I booked this hotel months in advance for a concert in town. When I arrived at the hotel following the concert I was told they "ran my card earlier in the day and it was declined so they cancelled my reservation". The reservation was pay upon arrival so I'm not sure why they ran my card prior to my arrival, and there was nothing wrong with my card, I had just used it. There wasn't a hotel available for miles and miles due to the concert in town. I was left without lodging for the evening. I suspect they cancelled my reservation to make a larger profit on someone who wanted to make a same-day reservation. I wouldn't trust this place.
Stayed 1 night in Aug 2023

6/10 Okay

TIMOTHY

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lot of broken things in room. Doort handle, tissue box holder under sink, push button light switch between fell off. Bed and pillows not comfy for my style Loved the front desk help super friendly, room was clean and stocked well
Response from Brand Experience Team on Aug 21, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Coy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Laurie

Traveled with family
Not the best
Stains on sheets.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Laurie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Employees very friendly. The condition of the room was in need of some repair. The air conditioner leaked, so a towel had to be placed on the floor, which did not help. The lamp shades are falling apart. The bathroom was clean and the beds comfortable.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Aug 15, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Les

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Yarira

Stayed 2 nights in Jul 2023

4/10 Poor

Jill

Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful, but the hotel itself was definitely old and needed updates. My room haas a light switch that was new but detached from the wall. The Furst room I had did not have a safety bar. And there was a less than desirable smell.

4/10 Poor

Rachele

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Great location. It definitely appeared clean. I would hear the vaccuum cleaner and smell the bleach in the morning. The hotel is grossly outdated. The linens and towels are stained and ancient. Popcorn ceilings and walls everywhere. The remote control in our room didn’t work and the woman at the front desk was like ..yeah I have to buy batteries at the store tomorrow we don’t have any. Probably the worst hotel I’ve ever stayed at. The hotel needs an overhaul badly.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Rachele,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Poor

Aftab

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place is not very clean. We had to ask for clean pillow covers. The sink in the bathroom leaks and a tiny fridge left on the floor of the room did not even work. I ended up staying there because there were no availability at other hotels
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Aftab,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Annette

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was supposed to be a non-smoking hotel but the entire thing reeked of smoke. Our shower water was only scalding hot, so we couldn't shower. The sink water/drain smelled like something dead. Asked for a reduced rate because of all this and was told it would be passed onto manager - never heard back.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Annette,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Amatul

Stayed 2 nights in Jul 2023

4/10 Poor

shareef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time I will not recommend to stay
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Shareef, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Shower not functioning properly.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Filthy and Disgusting
The most disgusting place I have ever been too. We were so uncomfortable and disgusted that we left this place 3 hours after check in. The place smelled like smoke The sheets and bed covers were stained and dirty. The chairs had dirty weird stains on them. The bathrooms were so dirty nobody wanted to use them. Do yourself a favor find somewhere else to stay. My skin kept crawling the whole time we all had to leave and we booked 4 rooms with double beds. All were gross. Never again
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Traveler, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

6/10 Okay

LEONARD

Liked: Cleanliness
The dining and shopping areas near the property.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Leonard, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Jamie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff on nights was nice. Looks like the floors hadn't been done in months In the rooms,or hallways. Bedding had stains on it Coffee was okay. But as the saying goes you get what you pay for.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Jamie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Dion

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was dirty the hallway, the elevator, the rooms were definitely not as advertised. The bathroom floor was absolutely filthy and disgusting. Wi-Fi didn’t work, wouldn’t recommend.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Dion,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very convenient location. Check in was quick. The only issue we really had was low water pressure for shower. Would definitely stay again.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Kimberly,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6