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Reviews of Boutique Garden Hotel

3.5 out of 5
Boutique Garden Hotel
R3-84 Hung Phuoc 3, Dist 7, Phu My Hung, Ho Chi Minh City

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 64 reviews" "
Rating 8 - Good. 21 out of 64 reviews" "
Rating 6 - Okay. 16 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall, this hotel is nice. The only thing is it's a little bit far away from the centre of the city. So if you have business somewhere nearby this location, this hotel worth a try.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 10 nights in May 2019
Response from Phuong Vu/ms on Jun 30, 2019
Thank you for staying with us and we hope to see you back soon !

6/10 Okay

WILSON

Liked: Cleanliness, property conditions & facilities, room comfort
So So
Small road. Difficult to park. Not flexible in allowing earlier check-in
Stayed 2 nights in Apr 2019

8/10 Good

Pedro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good price
Nice hotel, friendly staff and great area.
Stayed 1 night in Mar 2019
Response from Boutique on Mar 13, 2019
Thank you Mr Antonio, We hope to see you back soon !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Diana, NZ

Liked: Property conditions & facilities, room comfort
Perfect for a short stay. The old part of Phu My Hung is very interesting with shops and eating places close by. Could be improved by having a different breakfast selection although they may not be aiming at Western visitors.
Stayed 4 nights in Sep 2018

6/10 Okay

TEOH

Disliked: Property conditions & facilities, room comfort
The Room is a bit small.... the Queen bed is making noise when the other person make a move ...
Response from giang on May 20, 2018
Thank you so much for your feedback Mr Teoh. As we all know your room booking is i smallest room in hotel, just 22 sqm. We hope next time you will book a bigger room for your stay with comfortable, sofa bed,..

10/10 Excellent

Azmi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quiet and close to lots of cafes
Dissapointed in the check in part. The hotel did not received our booking confirmation and we had to wait for them to finally gave us a room.
Stayed 4 nights in Mar 2018
Response from Phuong Vu/ms on Mar 21, 2018
Thank you so much for your nice stay and leave the feedback. Its great thing helps us improving our service . We hope to see you here next time soon ! Enjoy your life!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The staff was super helpful and friendly. Breakfast was awesome!
Stayed 5 nights in Mar 2018

10/10 Excellent

Wade, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WELL SITUATED - VERY HELPFUL STAFF
This hotel is well situated in District 7, which is nearly 50% Korean, as well as having many other nationalities. Although there isn't much in the way of tourist sites in District 7, staying here means that you are away from the heavy traffic, smog and noise of District 1. Rather than regular taxis, we took Uber or GRAB each day down into District 1, where we saw the sites. Two days, we stayed in District 7. There are several huge shopping malls and hundreds of restaurants. The hotel staff are very welcoming and friendly. The hotel and rooms are impeccably clean, and efficient.
Stayed 7 nights in Jan 2018

8/10 Good

Raymond Poh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stay
This hotel are clean and staff are very friendly and helpful. Location are very convenient with walking distance to all shop , restaurants and nightlife area.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in a quiet area. Very expat area with lots of North American influence

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean and helpful staff
Easy access from downtown

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

6/10 Okay

Wayland, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This is a 1-Star Hotel, not a 3.5 Star hotel
This hotel is listed online as a 3.5 star or a 3 star hotel, but it's actually a 1-Star hotel. There's a government issued 1-Star plaque on the front of the building. The Deluxe Double Room is 20 square meters, so expect the Superior Room to be smaller than that. The balcony is 12 square meters. However, the balcony is pretty much useless and is a waste of space. They should get rid of the balcony and increase the size of the actual room. The balcony's walls are too high you can't see down when sitting down. Then you can't see the sky because there's a white structure blocking your view. The breakfast was a la carte and was decent. If you are going to book here, go for the suite room because the Deluxe rooms and Superior rooms are a bit too small. Much of the space is wasted on the balcony. Room Tip: Deluxe Double Room's actual room size is 20 m2. (not including balcony)

8/10 Good

Bob, Uxbridge, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in District 7 Ho Chi Minh City
Having lived in this area before, I knew there were a number of very moderately priced hotels available in an area that is easy for a non-Vietnamese to negotiate. Needed a trip for some world class dental work and decided to try this hotel.
Response from Phuong Vu on Nov 8, 2015
Dear Mr Robert, I am happy to know that our service had matched your expectation. It is a great encouragement to our team. We are looking to welcome you back to the hotel which i believe would be very soon :) Thank you so so much for your kind comments ! Phuong Vu/Ms ( Hotel Manager ) Cell : +84 909669424

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not bad, hotel staff was excellent
But breakfast was awful. I will recommend other hotels to my friends due to the breakfast.
Response from Thank you for staying with us, on Nov 1, 2015
Dear sir, Thanks for your notice about breakfast service. We will have a solution to upgrade our service to guest. Beside that, we are very happy to know that you have enjoyed your stay here at Boutique Garden . Looking forward to see you again in a very near future. Ms Phuong Vu/ Manager

6/10 Okay

Chye Guan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something Different!
A little difficult to locate for a driver who is not familiar with D7 in HCM as hotel is a small property right in the middle of a lane - can't see the building from the main road at all! But its a very quiet neighborhood so its great for anyone looking at quiet n peaceful nights! Rooms were decent...clean with good wifi (except maybe for basement room). A little tight on common spaces but its a small boutique hotel so that's expected...but at least the noise isolation between rooms were effective! Hotel manager speaks very good english and pro-active in solving problems!
Response from Phuong Vu on Nov 7, 2015
Dear Mr Chye Guan, Thanks for leaving your comment here. We will have a solution for this cause this would be a big major for some particular guests. Beside that, we are very happy to know that you have enjoyed your stay here at Boutique Garden. Looking forward to see you again in a very near future. Phuong Vu/ Ms Manager.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
Stayed 1 night in Nov 2023
Response from julie on Dec 15, 2023
thank you!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
Stayed 2 nights in Nov 2023

10/10 Excellent

byoung woo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아요
Stayed 2 nights in Nov 2023
Response from julie on Nov 29, 2023
Dear Mr Ko! Thank you for leaving your feedback.

10/10 Excellent

byoung woo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아요
Stayed 1 night in Nov 2023
Response from julie on Nov 29, 2023
Dear Mr Ko! Thank you for leaving your feedback.

10/10 Excellent

byoung woo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
물이 시윈하게 잘나와서 좋았어요
Stayed 1 night in Nov 2023
Response from Julie on Nov 8, 2023
Dear Mr KO, Thank you for leaving your feedback

10/10 Excellent

NAMSOO

Stayed 4 nights in Dec 2022
Response from Bích Hiệp on Dec 20, 2022
Dear Mr Lee, Thank you for leaving your feedback

10/10 Excellent

NAMSOO

Stayed 3 nights in Oct 2022
Response from Julie on Oct 19, 2022
thank you!

6/10 Okay

SEUNGMIN

Business traveler
Liked: Cleanliness
방사진과 실제 방이랑 틀림
Stayed 1 night in May 2021

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔
조금 어둡긴하지만. 깔끔합니다
Stayed 4 nights in Feb 2021

4/10 Poor

BYUNG IL

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
집안이 어두워요.
Stayed 28 nights in Jan 2021

8/10 Good

SHUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒服的環境，床很好睡。
Stayed 1 night in Nov 2020

8/10 Good

SHUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒服的住宿感受
Stayed 2 nights in Nov 2020

10/10 Excellent

SHUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020
Response from julie on Nov 29, 2023
Dear Mrs Shu Hui! Thank you for leaving your feedback.

10/10 Excellent

JongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이 깨끗하고 안락하여 만족스러웠습니다.
Stayed 1 night in Sep 2020

8/10 Good

SHUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

DAWOON

Business traveler
Disliked: Cleanliness
Stayed 1 night in Jan 2020
Response from Boutique Garden Hotel on Feb 23, 2020
Dear: DAWOON , Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon. Best regards,

4/10 Poor

MI RAN

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

INTECH

Business traveler
Liked: Property conditions & facilities, room comfort
프론트직원이 매우 불친절함
Stayed 5 nights in Oct 2019
Response from Boutique Garden on Jan 1, 2020
우리에게 의견을 내 주셔서 감사합니다. 우리는 귀하의 진정한 의견이 필요합니다. 또 뵙겠습니다!

10/10 Excellent

WANG OK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Boutique Garden on Jan 1, 2020
Thank for your review. Hope to serve you in the future.

10/10 Excellent

Hwajin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Phuong vu/Ms on Sep 19, 2019
Thank you so much for staying with our hotel. We hope to see you next time.

6/10 Okay

Geau Tae

Liked: Cleanliness, property conditions & facilities, room comfort
1~2시간의 late check out이 가능한지 문의했으나 단번에 거절당했고, 아침 식사하러 갔는데 직원이 아무도 없어서 외부로 샌드위치를 사서 해결, 낮 12시 체크 아웃을 알고 있는데 11시 30분에 확인 전화가 와서 불편했고, 미니바에 처음부터 생수가 없었는데 체크아웃시 사용했는지 다시 물어봐서 처음부터 없다고 했습니다. 호텔은 조용하고 쉬기 편했으며, 직원들의 정위치 근무가 필요해 보입니다.
Stayed 1 night in Jun 2019

8/10 Good

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Phuong Vu/ ms on Jun 30, 2019
Thank you so much! We hope to see you very soon back

6/10 Okay

Kim, Korea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
인터넷 와이파이 기기 고장이 한번 있어서 연결이 끊겼다가 문제점 통지 후에 직원이 와서 기기 수리 후 연결 함.
Stayed 1 night in Mar 2019

8/10 Good

吉祥

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Boutique Garden hotel on Mar 13, 2019
Thank you so much for your feedback. We hope you enjoy your life so far and back as soon ,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Phuong Vu/Ms on Mar 13, 2019
Thank you so much !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in phu my hung
Nice and cozy place. Location is very good. Kind staff and great wifi condition. Highly recommend this hotel with reasonable price.
Stayed 4 nights in Dec 2018
Response from Phuong VU/Ms on Jan 2, 2019
Thank you so much for leaving your feedback to our service. We hope to see you here in next time . Happy New year to you and best wishes for all family !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

JAE DEOK

Liked: Staff & service
Disliked: Room comfort
SECC 출장차 묵은 호텔...한인타운 중심지에 위치 욕실은 넓었지만 방음상태가 좋지않음
Stayed 2 nights in Nov 2018

10/10 Excellent

雨正

環境佳 乾淨
Stayed 1 night in Sep 2018

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017