Superior Apartment, River View | Living area | 40-inch flat-screen TV with cable channels, TV

Reviews of Ellie Apartment and Hotel

3.5 out of 5
Ellie Apartment and Hotel
159 Xa lo Ha Noi, Thao Dien, Quan 2, Ho Chi Minh City

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is fine but it is not like the pictures. The layout is the same but the furniture is not the same at all and I wasnt sure that the beed sheets were clean. I was disappointed as there were other similar properties available but I clicked this one based on false images.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptionally friendly and communicative host. The apartment was superbly presented - lovely décor, incredibly clean and a very homely feel.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Room comfort
숙박비 외에 청소비용이 200,000vnd 있어요 결제할때까지 몰랐는데, 현장결제 할때 이메일을 보여주며 지불 하라고 하더라구요.... There have Clean fee 200,000vnd when you check in
Stayed 1 night in Apr 2020
Response from John on Apr 22, 2020
Dear Mr, Thank you for staying with us in your recent visit to Ho Chi Minh City. I am pleased to hear that you enjoyed your stay at the Ellie Hotel and it was indeed our pleasure to take care of you. Your kind words have been shared with everyone. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. About the Cleanning Fee, We have noted it in the information in Hotels.com and Expedia before you booked, You can find out the confirmation email, It has been attached below the rent. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future. Warm regards John Nguyen Apartment Manager

10/10 Excellent

DNhan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice apartment and building, has everything you could need! Host was good with communication.
Stayed 1 night in Dec 2019
Response from Manager on Jan 7, 2020
Good guests ~