Grand Suites Family Resort

2.5 star property
Art Deco hotel with 3 outdoor pools and 2 spa tubs

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Exterior
Suíte Premium Triplo | Minibar, soundproofing, iron/ironing board, free WiFi
Food and drink
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Popular LocationPrainha de Itá19 min walk
  • Popular LocationIta Thermals Park4 min drive
  • Popular LocationCaracol Lookout10 min drive
  • AirportConcórdia Airport (CCI)84 min drive
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Room options

Suíte Premium Triplo

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
LCD TV
Renovated in 2020
Jetted bathtub
Bathrobes
Hair dryer
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Luxo Adaptado

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Hair dryer
Private bathroom
Minibar
Champagne service
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Luxo Double

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Hair dryer
Private bathroom
Minibar
Champagne service
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxo Superior Double

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Hair dryer
Minibar
Champagne service
Cable channels
  • 291 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Luxo King

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Hair dryer
Private bathroom
Minibar
Champagne service
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Luxo Superior King

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Hair dryer
Minibar
Champagne service
Cable channels
  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suíte Premium King

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
LCD TV
Renovated in 2020
Jetted bathtub
Bathrobes
Hair dryer
  • 463 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Ita

Located in Ita, Grand Suites Family Resort is in a rural area. The area's natural beauty can be seen at Prainha de Itá and Ita Thermals Park.

What's nearby

  • Prainha de Itá - 19 min walk
  • Ita Thermals Park - 4 min drive
  • Caracol Lookout - 10 min drive
  • Condá Arena - 80 min drive
  • Chapecó City Hall - 81 min drive

Getting around

  • Chapeco (XAP) - 90 min drive

Restaurants

  • Confraria Itá - 6 min drive
  • Restaurante Império das Carnes - 4 min drive
  • Bar Molhado - 2 min walk
  • Servita - 7 min drive
  • Azaleia Plantas e Café - 6 min drive

About this property

Grand Suites Family Resort

Transformed family-friendly hotel in a rural location, renovated in 2020
You can look forward to a free breakfast buffet, a bowling alley, and a swim-up bar at Grand Suites Family Resort. For some rest and relaxation, visit the sauna or the 2 spa tubs. In addition to a poolside bar and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Evening entertainment, 1 meeting room, and table tennis
  • A 24-hour front desk, a gift shop, and a TV in the lobby
Room features
All 126 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

All-inclusive room rates at Grand Suites Family Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 10:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December
No pets and no service animals are allowed at this property

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Frequently asked questions

Does Grand Suites Family Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Grand Suites Family Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Suites Family Resort?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grand Suites Family Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Grand Suites Family Resort?

Check-out is at noon.

Are there all-inclusive benefits at Grand Suites Family Resort?

Some rate plans available at this property are all-inclusive.

Where is Grand Suites Family Resort located?

This family-friendly Ita hotel is located in a rural location, within 1 mi (2 km) of Prainha de Itá and Ita Thermals Park. Caracol Lookout is 3.9 mi (6.3 km) away.

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 81 reviews" "
Rating 8 - Good. 28 out of 81 reviews" "
Rating 6 - Okay. 12 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiane

Stayed 1 night in Oct 2022

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa, adorei a estadia, as piscinas e o carinho dos monitores com meu filho (tia Blue, tia Pink e tio Paçoca), a equipe muito atenciosa. Parabéns a toda equipe.
Stayed 3 nights in Oct 2022

10/10 Excellent

RENE

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem potencial
Hotel novo, apartamentos limpos, estrutura excelente, funcionários engajados, contudo, necessitam de um treinamento constante, a exceção do Leandro, que atende no bar da recepção que é excelente. A comida deixou a desejar, em que pese ter em Chef no hotel, o mesmo carrega muito nos temperos e as combinações são estranhas. Possuo filhos e criança quer comer arroz branco, carne e batata frita (feijão tinha todos os dias), mas as demais não. Enfim, entendo que o hotel tem potencial, mas precisa de um ajuste fino.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Razoável pois o atendimento deixou muito a desejar, o hotel não tem estacionamento
Stayed 1 night in Sep 2022

10/10 Excellent

DIVISORIAS

Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
decepcionada qto comodidade e alimentação repetida
Stayed 2 nights in Aug 2022