Jacobus Castle Hotels

"Pool was very clean, bigger than most indoor hotel poold and had warm water. The staff were all extremely nice snd helpful. They had welcome bags with snacks at the front desk which my daughter loved. They responded immediately to issues and requests. The only downside was some items were in disrepair, like lamps or mini fridge, but they addressed it right away "

"Yes the problem was a noise from the refrigerator all night."

"I can't wait to be back"

"Very clean and functional facility! Breakfast was great, plenty to choose from!"

"Everything was awesome, and breakfast was yummy"

"Ok"

"I'll try to make this short.. the place is filthy!! The bathroom had dirt and hair everywhere. The shower curtain had what looked like a streak of human feces on it! I couldn't shower without the bathroom flooding, the mattress was dirty, the walls are so thin you can hear everything, and miss were running up and down the halls non stop! My husband and I had to leave early because we couldn't stand it anymore! To top it all off I unpacked my suitcase and a cockroach fell out! I am absolutely disgusted!!"

"Best value for great quality and pricing as well as great breakfast that we have ever found. Location is very centrally located also. This will always be our first choice stop."

"I made the reservation for my elderly father to stay there for five days. He decided not to go and I spoke with the hotel and Expedia. The hotel will not give me ANY of my dads money back. The reservation was canceled in the second day. Dad tried to talk to the hotel the first night and they wouldn’t even talk to him. He was told to call Expedia. My father is elderly and does not do well with cellphones. I was willing to pay for the first night and a cancellation fee but the hotel won’t give any of his money back. At $157 a night, my dad is out a lot of money. He couldn’t come because he found out he had bed bugs and didn’t want to take the chance of taking them to the hotel."