Jacobus Castle Hotels

"Clean room"

"Very welcoming staff at front desk and bar. Spacious room, lovely bathroom. "

"Yes"

"The room was clean, except for the TV screen. I like the that the conveniences of home ( microwave, refrigerator, blow dryer) are included. The card key system was failing after 3 attempts to enter the room with different cards the staff joined us to ensure we were using the card properly only to discover there was a problem. We were let in to our room so we could organize our belongings. We left for dinner upon our return the system was restored. Lastly, a better TV selection would be nice. "

"Yes"

"I stayed one night after leaving another hotel where I had a bad experience. The staff was very nice and the hotel was clean and comfortable. Immensely better than another nearby option. Was a much needed relaxing night. "

"Very friendly front of the house staff. "

"We had such a unique and memorable stay at the Haines Shoe House in York! From the moment we arrived, we were blown away by how charming and well-maintained everything was. The house itself is such a fun and one-of-a-kind experience—our group couldn’t stop talking about how cool it was to actually stay inside a landmark.The space was clean, comfortable, and thoughtfully set up with everything we needed. The hosts clearly put a lot of care into making guests feel welcome, and it showed in all the little details. It was the perfect mix of quirky and cozy.The location was also great—peaceful and relaxing, yet still close to everything we needed in the York area. Whether you’re looking for a fun getaway, a family trip, or something totally different, this is definitely a place we’d recommend.We’re so glad we had the chance to stay here and would absolutely come back again!"

"Need to fireplace stuff in the bathroom "