Shrewsbury Castle Hotels

"Hotel is old, but is due to be remodeled in the near future per staff. My room door was hanging off the hinges, and we had multiple issues from the old key readers."

"Room was clean. Parking was OK. Breakfast was the typical continental breakfast. Overall I would stay there again."

"Breakfast was good. Hot tub was empty. Only 2 elevators were working :("

"Staff was excellent in accommodating and very helpful. Nice quick breakfast. Staff provided good recommendations for places to eat. "

"Bath tub was a bit run down."

"Great stay! Comfortable beds. Clean rooms. Good hot breakfast. We hope to come back again!"

"This property reeks of cigarette smoke. We have allergies. I called Expedia to see what to do. Expedia called the hotel. Then the front desk called me to yell at me about going behind their back. I was like what are you going to do? Offer me an air freshener. Cool, more irritation of my nose. After telling me I could leave and that they would approve a refund, management then turned around and denied the refund to Expedia. Disgusting."

"Staff was great and very pleasant. There was no access to water at all which was very disturbing. Had to go to the bar and wait to get water. The exercise room could use a solid cleaning and update to some equipment, would do wonders if it was cleaned daily when they do the rooms."

"They were so attentive and friendly.Thank you Heritage hills resort."