Shrewsbury Castle Hotels

"Staff, room, TV fine but refrigerator not very cold. Would really not keep food or milk in it. Soda okay. "

"Okay"

"No hot water in the building the morning after check-in. In fact, no lights in elevators or working phone system or internet that morning. Had to go to front desk to report. That evening, the night front desk attendant told us we could not use the tables in the public area/ breakfast area after 12am and had to leave the area. The front desk agent was very abrupt. There were no posted signs indicating allowed times of use for that area. The next morning the water was hot but when I went to apply “conditioner” from prefilled “Dove” bottle, it foamed up indicating it was refilled with either body wash or shampoo. This tells me that either they are not refilling with the same products or the attendant was not paying attention. This makes me wonder if they are in fact “Dove” products. The bed was extremely uncomfortable and all of the people in our group woke up with back pain and stiffness. We come to the area every year for a festival at the Fairgrounds. Unfortunately this is the last time we will be staying in this hotel. "

"Kids running around screaming until 1am; apparently this hotel is used as a weekend "getaway" by locals in the area. I had the pleasure of taking an elevator ride with an armed police officer and security staff after getting back from dinner. "

"Breakfast was okay. Had to wait a handful of times because staff was not on top of things. Still uses tiny bottles of shampoo and conditioner unlike most hotels that have the big squeeze bottles on the shower walls. Staff was okay, kind of we spoke to them but never greeted us we had to speak first. "

"The hotel was unfortunately in the process of renovating so the gym and pool were closed. The staff were nice and the rooms were clean. It was a little run down but I'm sure after renovations it will look great. The breakfast was good with plenty of options. Overall it provided everything we needed. "

"Clean room, location great"

"My family and I stayed there for 2 nights and we were very happy with the hotel. When we first walked into the lobby it was very clean and had a fresh clean smell. We were greeted by the friendly staff and check in was very quick. The only thing I have to complain about is that the refrigerator did not get very cold but still worked. The breakfast was great and there were many options to choose from. I enjoyed the coffee bar which was available 24 hrs. I would recommend this hotel. "

"Overall very pleased. "