New Cumberland Castle Hotels

"its the best"

"Easy check in. Very comfy bed."

"The room was very dirty and smelled very musty. I did not notice the condition of the pull out sofa until it was too late. If we had not arrived so late and needed to get to bed quickly, we would’ve asked for a room change. There were pieces of food on the sofa bed and underneath the mattress when I lifted the corner to place the fitted sheet on. Once the sofa bed was open, you could see all be filth under it as well. The furniture is not heavy and it’s easy to side over and clean underneath. Very lazy cleaning job. "

"I did not utilize these"

"Clean room"

"I had paid for a room with a hot tub. That didn't happen. The first room I was put in stank of cat urine. The second room haded a bathroom with cracked sink housing and a filthy tub. It took more than 10 minutes for the water to get warm enough for a shower. The bed looks like it's falling apart. The thermostat couldn';t be regulated. Sorry to say this was the worst hotel I've ever stayed in."

"Great accessible and pet friendly room. Breakfast selection was not huge, but what was offered was fine."

"Super friendly staff, clean room comfortable beds. Bonus points for free HBO max, Netflix, etc. Highly recommend!"

"Very close to all of the local Hershey attractions."