Hot springs

Reviews of Kirishima Kokusai Hotel

3.5 out of 5
Kirishima Kokusai Hotel
3930-12, Makizonocho Takachiho, Kirishima, Kagoshima

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 165 reviews" "
Rating 8 - Good. 76 out of 165 reviews" "
Rating 6 - Okay. 23 out of 165 reviews" "
Rating 4 - Poor. 6 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chih Hao

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant stay overall. Buffet dinner and breakfast food is average, room is very dated. Onsen is nice, especially the private onsen and bedrock bath (with very reasonable fee).
Stayed 1 night in Nov 2023
Response from Kirishima Kokusai Hotel on Dec 10, 2023
Thank you very much for staying at Kirishima Kokusai Hotel.We hope you enjoyed your stay. I'm very happy.The room is outdated. We apologize for any inconvenience caused. Our hotel has a history of 52 years, and there are some parts of the building that feel old. We have recently undergone renovations. We will continue to put even more effort into cleaning and other aspects so that our customers can have a comfortable stay.They were able to enjoy the private hot springs and bedrock baths. The hot springs at our hotel come from the source within the hotel premises, and are all free flowing.Please come visit us again next time you come from overseas. We look forward to welcoming you back.

8/10 Good

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Nov 2022
Response from General manager Kenji Nonami on Dec 4, 2022
Thank you very much for using Kirishima Kokusai Hotel.Thank you for your good comments to the hotel.Did you enjoy the hot springs and meals?Please come again next time if you have a chance.We are looking forward to seeing you again.Thank you very much.

8/10 Good

Fanni

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Good hot spring spa
Stayed 1 night in Nov 2021
Response from Kirishima Kokusai Hotel Reception on Dec 7, 2021
Thank you for your stay. Also thank you for sharing your review. We are glad to hear that you are enjoyed stay with us. We are looking forward to see you here again. Best Regards

10/10 Excellent

Richardson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely one of the best Onsen hotels in the area , very traditional Japanese hotel with authentic hot springs, breakfast offers myriad choices of foods. Traditional Japanese dinners were included prepared by chefs with excellent culinary skills. Both meals were included without hassles . I had a wonderful stay in the hotel and will be back again
Stayed 4 nights in May 2019
Response from Reservations on May 13, 2019
Thank you very much for your stay and nice review. We are happy to know you enjoyed to staying with us. Hope to welcoming you again. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location
It is an old building, room is small. Staffs are friendly and helpful. Breakfast is good, but dinner is just so so.
Stayed 2 nights in Feb 2019
Response from Reservations on Mar 2, 2019
Thank you very much for your stay. Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
$17xx for 1 night with pork hot pot is a bit of expensive. The toilet is looks very old style and the CS is asking me yen 3xxx for kid’s meal is unreasonable. My baby has 1 year old and we didn’t pay for it. I disappointed with the dinner but the breakfast is ok.
Stayed 1 night in Jan 2019
Response from Reservations on Jan 25, 2019
Thank you for your stay. Best Regards,

4/10 Poor

Evelyn

Disliked: Cleanliness, property conditions & facilities, room comfort
a bad choice at this hotel. Don't trust those pictures that posted online. Compare with the real condition. It is minus scores. Two nights staying, we both did not use our bathroom for showering. The hair dryer wire is covered full of black stain on. Everything looks so old and dusty. Our room rate was covered with bkft and dinner. Looks ok but not the quality. Only like is the hot spring. No more next time.
Stayed 2 nights in Nov 2018
Response from Reservations on Nov 14, 2018
Thank you for your stay. Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel shows its age and badly needs an overhaul e.g. faded wood stains in the rooms and chipped paint all over ceiling of the indoor onsen. Dinner is more quantity than quality, breakfast very cafeteria styled. Overall service courteous in the usual Japanese way. Wifi very weak in the evening. Best part is the outdoor onsen. But it is a nice budget way to experience an onsen hotel.
Stayed 2 nights in Nov 2018
Response from Reservations on Nov 12, 2018
Thank you very much for your stay. Best Regards,

10/10 Excellent

Andy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no air conditioning in the room, only provide the heater
Stayed 1 night in Nov 2018
Response from Reservaions on Nov 8, 2018
Thank you for your stay. As we explained, our system is centrally controlled. Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi service wasn't good. Need more upgrades system.
Stayed 2 nights in Oct 2018
Response from Reservaions on Nov 8, 2018
Thank you for your stay. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
not bad but will look for other options next time
Nice location but the hotel is not in the best condition. Onsen was large but also lacks privacy and quietness. Restaurant was busy too.
Stayed 1 night in Aug 2018
Response from Reservations on Sep 12, 2018
Thank you very much for your stay. We are sorry we couldn'y satisfy you. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location without convenience store but environment is quiet
Stayed 1 night in Aug 2018
Response from Reservations on Aug 15, 2018
Thank you very much for your stay. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the place looks a bit rundown from the outside, the rooms are nice and spacious, the view is nice, the onsens are great, and the food was good! A really nice place to stay for seeing Kirishima area, and great for an authentic Japanese experience.
Response from Kirishima Kokusai Hotel; Reservations on Apr 16, 2018
Thank you very much for your stay and nice review. We are very happy to know you enjoyed staying with us. Hope to welcoming you again. Best Regards,

10/10 Excellent

MOU SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多個溫泉選擇
房間景觀如在仙景中
Stayed 1 night in Feb 2018
Response from Reservations on Mar 2, 2018
Thank you very much for your stay and review. Hope to welcoming you again. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in an onsen village
A relaxing family holiday there. The location is great for nearby sightseeing.
Stayed 1 night in Nov 2017
Thank you very much for staying with us. We are happy to know you had a relaxing time here. Hope to see you next chance again. Best Regards, Reservations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful and friendly. The onsen is excellent. Dinner was good. Breakfast was reasonable considering the cost. Quite enjoyed the stay.
Stayed 1 night in Jun 2017
Thank you very much for your stay and nice comment. We are happy to know you enjoyed staying with us. Hope see you again soon. Best Regards, Reservations

8/10 Good

Ricky Ching Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Mar 4, 2017
Thank you very much for your stay. Hope we would welcome you next chance. Best Regards, Reservation desk ; Yuka Kumamoto

8/10 Good

Peter, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value place to stay
Overall, was much better than its rather drab external appearance would indicate. Staff was very friendly and helpful, but none spoke English. Room was clean and comfortable, and unusually large. The best aspect of our stay was the (included) nightly dinners, which were delicious Japanese banquets - much more than we should have eaten! Breakfasts weren't so interesting, but quite adequate. Central location is ideal fo exploring the fascinating Ebino Plateau.
Response from Reservation desk ; Yuka Kumamoto on Mar 4, 2017
Thank you for your stay and comment. Becouse of your comment, We could set English name at Entrance. We thank you for your comment. Hope see you next chance. Best Regards,

10/10 Excellent

Yuichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて宿泊しました。 初の鹿児島旅行で、色々と鹿児島料理を食べることができたのが良かったです。
Stayed 1 night in May 2024
Response from 霧島国際ホテル くちこみ担当 on May 27, 2024
Yuichi 様この度は、初めての鹿児島旅行、霧島でのご滞在に霧島国際ホテルをお選びいただき、誠にありがとうございます。鹿児島の印象はいかがでしたか?観光地はたくさん廻られましたでしょうか。思い出作りのお手伝いをさせていただけましたこと、心より感謝申し上げます。ご夕食、ご朝食のバイキング料理は、鹿児島県産の食材を中心に利用した郷土料理をご提供させていただいており、県内外のお客様へご好評いただいております。特に、さつまあげや黒豚料理など大人気です。また、鹿児島へご旅行の機会がございましたら、是非、霧島国際ホテルへお越しくださいませ。お客様のお帰りを心よりお待ちしております。梅雨入り間近の季節となりました。季節の変化で体調を崩されませんようご自愛くださいませ。霧島国際ホテル フロント

8/10 Good

TATSUAKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
湯煙が美しい
Stayed 2 nights in May 2024
Response from 霧島国際ホテル くちこみ担当 on May 27, 2024
TATSUAKI 様この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。ホテルでのご滞在をお楽しみいただけましたこと、心より感謝申し上げます。お部屋からは、ホテル目の前に噴き出す湯けむりを眺めながら遠くは桜島、お天気のよい日は薩摩半島指宿の開聞岳まで見渡すことが出来ます。また、ご旅行の機会がございましたら是非、霧島国際ホテルをご利用くださいませ。お客様のお帰りを心よりお待ちしております。梅雨入り直前の昨今。季節の変化で体調を崩されませんようご自愛くださいませ。霧島国際ホテル フロント

6/10 Okay

きりこ

Stayed 1 night in May 2024

10/10 Excellent

TORU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は思ったより狭かった。夕食、朝食が想像を絶するすごさ。一品一品凝っており、とても美味。最高過ぎでした。温泉は広くてよかった。
Stayed 1 night in May 2024
Response from 霧島国際ホテル くちこみ担当 on May 7, 2024
TORU 様この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。お部屋の広さにつきましては、ご期待に沿えず申し訳ございませんでした。夕朝食のバイキング、当館自慢の温泉をご満喫いただけたご様子に安堵いたしました。ご夕食90種類・ご朝食70種類と豊富なお料理でみなさまをお待ちしております。鹿児島県産の食材を中心に使用した郷土料理やお子様向けのメニューなど年代問わずご好評頂いております。ホテル敷地内より沸き出でる温泉は52年の歴史があり、天然温泉かけ流しでございまして、訪れる皆様の癒やしの源でございます。また、ご旅行の機会がございましたら、霧島国際ホテルへお越しくださいませ。お客様のまたのご来館を心よりお待ちしております。ありがとうございました。霧島国際ホテル フロント

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大人2名、未就学児2名で宿泊しました。小さいですが1階にキッズスペースがあり、雨天でも子どもが退屈せず過ごせました。また、夕方のバルーンショーとマジックショー開催の日でもあり、どちらも楽しくとても良かったです。 食事は夕朝どちらもバイキングにしましたが、種類も豊富で、ライブキッチンもあり、家族みんなでかなり満足です。 鹿児島旅行の際はまた泊まりたいと思います。
Stayed 1 night in Apr 2024
Response from 霧島国際ホテル くちこみ担当 on May 6, 2024
ご投稿者 様この度は、ご家族旅行にて霧島国際ホテルをご利用いただき、誠にありがとうございました。ご滞在中のお食事、期間限定開催の催し物などご家族みなさまでお楽しみいただけたご様子大変うれしく拝読させていただきました。バイキングのメニューは四季折々の素材を使い、大人の方かたお子様まで幅広い年代層でお楽しみいただける内容となっております。ライブキッチンもご好評いただいておりまして、出来立てのお料理をお召し上がりいただけます。また、鹿児島へご旅行の機会がございましたら、是非、霧島国際ホテルへお越しくださいませ。この度は、お忙しい中をうれしいコメントをありがとうございました。霧島国際ホテル フロント

8/10 Good

Ryosuke

Traveled with family and small children
新しい建物ではないですが、キレイにされています。ゴハンはビュッフェスタイルでしたが、質、量ともに文句なし。5歳の子はキッズスペースも喜んでました。
Stayed 1 night in Apr 2024
Response from 霧島国際ホテル くちこみ担当 on Apr 29, 2024
Ryosuke 様この度は、霧島国際ホテルへご宿泊いただきまして、誠にありがとうございます。当館は52年の歴史がございます。ところどころに古さを感じさせる部分もございますが、リニューアルや日々の清掃、メンテナンスを重ね、お客様みなさまに快適にお過ごしいただけるホテル作りを行っております。夕朝食のお食事は、鹿児島県産の食材を中心に使用した郷土料理やお子様向けのお料理など種類豊富に取り揃えておりまして、年代を問わずお楽しみいただいております。昨年完成いたしましたキッズスペースでは、チェックイン前からチェックアウト後までごゆっくりお楽しみいただけます。またご旅行の機会がございましたら、是非、お越しくださいませ。お客様のお越しを心よりお待ちしております。ありがとうございました。霧島国際ホテル フロント

6/10 Okay

wakako

Stayed 2 nights in Apr 2024

6/10 Okay

としのり

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
お部屋等はきれいだったがお風呂が残念だった。窓から見える景色をきれいにしてほしい。サウナの温度が低く残念だった。ビュフェも期待したほどではなかった。
Stayed 1 night in Apr 2024
Response from 霧島国際ホテル くちこみ担当 on Apr 24, 2024
としのり 様この度は、霧島国際ホテルをお選びいただき、誠にありがとうございました。しかしながら、大浴場の窓からの景色、サウナの温度が低かった事、ビュッフェレストランにて、ご期待にお応えできませんでした事、様々な点におきまして、お客様にご満足いただけます結果ではありませんでした事、深くお詫び申し上げます。お客様から頂きましたご意見を関係各所と情報共有をし、今後の改善点として取り組んで参ります。この度はお忙しい中、貴重なご意見をありがとうございました。またご旅行の機会がございましたら、ぜひ霧島国際ホテルへお越しくださいませ。春本番の季節となりました。心晴れやかにお過ごしくださいませ。霧島国際霧島国際ホテル 総支配人 林田

10/10 Excellent

mikio

Liked: Cleanliness, staff & service
部屋の内装も綺麗でした お風呂は普通です
Stayed 1 night in Apr 2024
Response from 霧島国際ホテル くちこみ担当 on Apr 13, 2024
mikio 様この度は、数ある宿泊施設の中より霧島国際ホテルへご宿泊賜り、誠にありがとうございます。ご滞在をお楽しみいただけたご様子に大変うれしく思います。お部屋の内装は昨年より少しずつリニューアルを行っておりまして、お客様へより快適にお過ごしいただけますよう今後も清掃維持に努めて参ります。またご旅行の機会がございましたら、是非、霧島国際ホテルへお越しくださいませ。春本番の季節となりました。季節の変わり目で体調を崩されませんようご自愛くださいませ。霧島国際ホテル フロント

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

LAW CHI

Traveled with family
Liked: Amenities
The hotel is relatively old and the cleanliness is average, but the hot spring is large enough.
Stayed 1 night in Mar 2024
Response from Kirishima Kokusai Hotel on Mar 15, 2024
Thank you very much for staying at Kirishima Kokusai Hotel from overseas.We are very happy to hear that you enjoyed your stay with us.Our hotel has a history of 52 years, and we will continue to do maintenance, renewal, and cleaning to ensure that our guests have a comfortable stay.If you have the opportunity to come to Japan again, please choose Kirishima Kokusai Hotel.We look forward to your next visit.Kirishima Kokusai Hotel Front

8/10 Good

????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mouldy private bath
The private onsen bath is full of mould, feel uncomfortable to get inside.
Stayed 1 night in Jan 2024
Response from Kirishima Kokusai Hotel on Mar 15, 2024
Thank you very much for staying at Kirishima Kokusai Hotel.We would also like to thank you for your valuable feedback.You may notice the dark spots in the bath tub, but they are due to aging and are caused by sulfur components floating in the air.We will continue to focus on cleaning and maintenance so that our customers can have a comfortable stay.If you have the opportunity to travel again, please use our hotel.We look forward to seeing you again.

8/10 Good

SACHIYO

Traveled with family
Liked: Staff & service, amenities
廊下を歩く人の話し声や隣りの部屋からの音が聞こえてくるのが気になった
Stayed 1 night in Jan 2024
Response from 霧島国際ホテル くちこみ担当 on Feb 10, 2024
SACHIYO 様この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。ご滞在中の周囲の音につきまして、ご不快な思いをさせてしまいましたこと、心よりお詫び、申し上げます。当館は52年の歴史あるホテルでございまして、近代の建物建物も歴史を感じさせてしまう部分がございます。次回、ご宿泊の機会がございましたら、フロントまでお申し付けくださいますよう、お願い申し上げます。この度は、ご多忙な中を貴重なご意見を誠にありがとうございました。暦の上では立春ではございますが、まだまだ寒い日が続きます。お身体ご自愛くださり、お過ごしくださいませ。霧島国際ホテル 総支配人 林田

8/10 Good

MING HEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet dinner and breakfast were very good. The carpark was quite full and you may need to park very far away from hotel main entrance. They are still using traditional cylinder lock with key which made people feeling not safe.
Stayed 1 night in Dec 2023
Response from Kirishima International Hotel Front on Dec 22, 2023
Thank you very much for staying at Kirishima Kokusai Hotel from overseas.Did you feel relieved from the fatigue from your long journey?We are very happy to hear that you were satisfied with our buffet food.We create menus that reflect the changing seasons, using mainly ingredients from Kagoshima Prefecture. We apologize for any inconvenience caused regarding the parking lot. We are currently undergoing construction to expand the parking lot. We will work even harder in the future to avoid causing any inconvenience to our customers.The room key uses a cylinder key. It is difficult to use electronic keys because they reflect sulfur smoke.Thank you for your understanding.It's almost the new year. Please take care of yourself and have a wonderful new year.Thank you very much for your valuable feedback.

10/10 Excellent

TOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
古さは随所に感じますが、部屋は綺麗です。 特に水周り(ユニットバス)は綺麗にリフォームされてます。
Stayed 1 night in Dec 2023
Response from 霧島国際ホテル くちこみ担当 on Dec 19, 2023
TOSHIKO 様この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。当ホテルは、今年52年を迎え、歴史のあるホテルでございます。随所に古さを感じさせる部分もございますが、耐震工事やリニューアル工事を少しづつ重ね、お越しいただくお客様へ快適にお過ごしいただけますよう努めております。今後もより隅々まで清掃にも力を入れ、皆様にお喜びいただける空間作りを行って参ります。この度は、ご多忙な中を貴重なご意見誠にありがとうございました。年末寒さが一層、厳しい日が参ります。お身体ご自愛くださり、素敵な新年をお迎えくださいませ。お客様のお戻りを心よりお待ちしております。霧島国際ホテル フロント 森田

10/10 Excellent

Dooho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한룸
빠른체크인수속ㅡ깨끗한 룸상태 편리한숙소입니다
Stayed 2 nights in Nov 2023
Response from 霧島国際ホテル on Dec 10, 2023
이번에는 기리시마 국제 호텔에 투숙해 주셔서 감사합니다.체류를 즐길 수 있었던 모습, 매우 기쁘게 생각합니다.객실은 올 여름에 리뉴얼 된 객실이 많아 많은 고객에게 이용하실 수 있습니다. 앞으로도 청소에 힘을 넣어 보다 쾌적하게 보내주시는 님, 노력해 갑니다.또, 기회가 있으면, 내관을 기다리고 있습니다.이번에는 바쁜 동안 귀중한 의견에 감사드립니다.

8/10 Good

Siu Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店位於郊區,自駕遊才能到附近景點
Stayed 1 night in Nov 2023
Response from 霧島国際飯店 on Dec 10, 2023
非常感謝您入住霧島國際酒店。我們衷心感謝您對酒店的位置和員工的讚美。 我們不會滿足於顧客的評價,而是持續致力於打造讓更多顧客能夠享受的飯店。今年夏天,抗震工作已完成,客房和大廳正在裝修。 整修工作將繼續進行,儘管是漸進的。如果您有機會,請再次來拜訪我們。

8/10 Good

wing yan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
酒店位置和工作人員都很好,但是時候要翻新了。而且自助餐很一般。
Stayed 2 nights in Nov 2023
Response from 霧島国際飯店 on Dec 10, 2023
非常感謝您入住霧島國際酒店。我們的酒店位於海拔 660ḿ 的山中,周圍環繞著大自然。由於公共交通服務很少,租車很方便。另外,如果您有機會,請來參觀我們。非常感謝您在百忙之中抽空向我們提供寶貴的回饋。

8/10 Good

???

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族連れが多くレストランは混み合っていたが料理の品数が多く食事は良かったブ
Stayed 1 night in Nov 2023
Response from 霧島国際ホテル on Dec 10, 2023
この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。バイキングレストランをお楽しみいただけたご様子、大変うれしく思います。夕食朝食と約90種類のメニューでお客様をお迎えしておりまして、鹿児島県産の食材を中心に郷土料理や四季の変化の添ったメニュー内容など多種多様なメニュー作りとなっております。また機会がございましたら、是非ご来館くださいませ。お客様のご来館を心よりお待ちしております。

10/10 Excellent

yukio

Liked: Cleanliness, staff & service, property conditions & facilities
温泉が良かったです。
Stayed 1 night in Nov 2023
Response from 霧島国際ホテル on Dec 10, 2023
この度は、霧島国際ホテルご宿泊賜り、誠にありがとうございました。当館自慢の温泉をご満喫いただけたご様子。大変うれしく思います。ホテル敷地内より沸き出る温泉は長年、多くのお客様にお愉しみいただき、100%硫黄泉源泉ということもあってか、とても人気がございます。温泉の種類も豊富で、日本のサウナの起源となった「蒸し湯」や温泉で作りました「泥パック」なども人気です。また機会がございましたら、是非ご来館くださいませ。

6/10 Okay

IKUMI

Stayed 1 night in Nov 2023

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が広くて、種類もいろいろあって楽しかったです。スタッフの方皆さん親切でお部屋も清潔で快適に過ごせました。
Stayed 2 nights in Nov 2023
Response from 霧島国際ホテル on Dec 10, 2023
この度は、霧島国際ホテルにご宿泊頂きまして、誠にありがとうございます。沢山のお褒めのお言葉を頂戴し大変光栄なことでございます。当館自慢の温泉につきまして、多くのお客様にご好評いただいており今回ご満足いただけたようで大変嬉しく存じます。今後とも機会がございます際には霧島国際ホテルをお選びいただきますよう、サービス向上に努めて参ります。またのご利用心よりお待ち申し上げております。

8/10 Good

Kwun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

WENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
施設、温泉はすごく良かったです。 残念ながら隣の部屋の宿泊者が中国人で一室に大人数が集まりすごくうるさかったです。 一つの部屋に入室する人数を制限するなどしてもらえると助かります
Stayed 1 night in Sep 2023
Response from 霧島国際ホテル フロント on Sep 26, 2023
この度は霧島国際ホテルをご利用いただき、誠にありがとうございます。ご滞在中、他のお客様のお声がうるさかった、とのこと。大変申し訳ございませんでした。次回、ご滞在の機会がございましたら是非、フロントまでお申し出いただければご対応させていただきます。この度は貴重なご意見を誠にありがとうございました。霧島国際ホテル フロント

10/10 Excellent

Sau Bong

Stayed 1 night in Aug 2023

8/10 Good

chio peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

まさこ

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
子連れの宿泊客が多く落ち着かない
Stayed 1 night in Aug 2023
Response from 霧島国際ホテル フロント on Aug 28, 2023
この度は、霧島国際ホテルご宿泊誠にありがとうございます。夏休み期間中という時期もあり、お子様連れのお客様の大変多い時期となっており、館内賑やかでございます。夏休みが終わりますと、静かな時期になりますので、また機会がありましたら是非、ご利用くださいませ。この度は、ご投稿誠にありがとうございました。