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Reviews of Smile Hotel Wangsa Maju

3 out of 5
Smile Hotel Wangsa Maju
No 36, Jalan Metrowangsa, Sek 2, Wangsa Maju, Kuala Lumpur

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 46 reviews" "
Rating 8 - Good. 26 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

MOHD SABRI BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally are goods. Quality of spring bed & leaking toilet facilities can be improve. Many doors but only one can enter/exit.
Stayed 1 night in Aug 2023

8/10 Good

MUHAMMAD IZZUDDIN

Stayed 1 night in Oct 2020
Response from smile on Nov 2, 2020
SMILE HOTEL WANGSA MAJU is pleased to have the opportunity to served you and we hope your visit will be a memorable one.. We thanks you for staying with us and we look forward to welcoming you back soon.s

6/10 Okay

Abu Bakar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from ADIL on Oct 13, 2020
TQ

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Front Desk on Aug 4, 2019
Dear guest, Thank you for taking time to review our property.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good location
Good location, good food around the area. Good standard for a budget hotel
Stayed 5 nights in Apr 2019
Response from Front Desk on Jun 24, 2019
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

muhammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi not working.fix that
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Saharudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is good
Cleanliness is consider good, wifi is fast able to use very smooth, service is good
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

peter

Disliked: Property conditions & facilities
Poor room service
Should pay attention to room service & cleanliness. Facilities should be upgraded & enhanced.
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nurul, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value my money
New hotel,have lift,room is clean,Mart n restaurant is very near and the mosque is just in front of the hotel.The cons is,you can hear sound from other room clearly esp during at night.A bit noisy..
Stayed 1 night in Jul 2017

10/10 Excellent

Bon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for stay
Stayed 1 night in May 2017

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2017

10/10 Excellent

Brian, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to train station
Very nice place, single rooms a bit small, next size up double bed room has lots of space for one person

2/10 Terrible

Chung Meng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room
The room is extremely small with hardly any walking spaces in the room. Also the hotel allowed visitor who rent the room on hourly basis which may indicate the hotel is used for not so ethical activities.

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, very convenient hotel.
I like to stay here, can reach many restaurants just steps away.

8/10 Good

Hafiz, hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cost place and accessible to lots of places. Excellent Wi-Fi and hotel service.

8/10 Good

hasz, pahang, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with affordable price.. friendly staff.. good accomodation..

10/10 Excellent

Brian, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for the price
Great place, WIFI had some issues, great staff, great room fir the price. great location near LTR and shoping

10/10 Excellent

Brian, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel good price
Great place, only bad thing was there were some moderate problems with the WIFI, nothing terrible, however it was irritating from time to time

6/10 Okay

Ummuchi, Malaysia

So so hotel
Single room is literally for one bed for one person... Cant move around freely huhu... The tv is small and only have free channels... Distance from Wangsa Maju LRT is 10 mins walk... But have to be careful crossing the road, alternatively taxi and grabcar are available. Kindly improve your service thank you

8/10 Good

Guest, Singapore

Liked: Cleanliness, staff & service, room comfort
Clean rooms
Nice stay. Only one imperfection where the toilet door fell off.

8/10 Good

Mohd Radzi

Liked: Cleanliness, room comfort
Comfort and Clean
overall was very good and nice, but some of resident smoking and smoke enter my room via the door. especially when I on the exhaust fan at bathroom. hope, the authority can tackle this 'smoking' issue firmly. room very clean and comfort. thanks. Radzi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It is clean, and nice environment, the hotel front desk is helpful as well.

8/10 Good

Amikay, MLK, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to LRT station
NIce, clean, friendly. Recommended to all... No traffic jam in the weekends.

8/10 Good

Zarar, Beranang

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad for a budget hotel
I stayed for a night. The room was a bit small and no space to perform prayer. Cleanliness was excellent and the staff at receptions were friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, neat and very tidy.
The room is pleasant, i like it. The amenities is very satisfying. Lots of restaurants nearby. A long wait of check in que due to some problems from the previous customer check in process though, but when my turn came it was smoothed.

4/10 Poor

Teck wei

Disliked: Cleanliness, staff & service

8/10 Good

MOHD SHAHRIL, Kuala Terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay
Thank you Mr. Sharil Hope to see you again here & we will be gladly to have you as our customer again. Regards, Tariq Rizani (Supervisor WM)

8/10 Good

WAI JUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from SMILE HOTEL WANGSA MAJU on Dec 21, 2023
Thank you and looking forward to have you stay with us again!

10/10 Excellent

Mohamed Abusali

Stayed 1 night in Sep 2023
Response from SMILE HOTEL WANGSA MAJU on Nov 6, 2023
Thank you and can’t wait to welcome you back!

10/10 Excellent

CHI WAI

Liked: Staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2023

10/10 Excellent

CHI WAI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in May 2023

8/10 Good

Mohammad Aiman

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from R on Apr 2, 2023
THANKYOU

8/10 Good

TAN

Stayed 1 night in Jan 2023

4/10 Poor

MOHAMAD HANIF

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from smile on Jul 29, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mohd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bersih n selesa
Stayed 1 night in Jan 2020
Response from ETX-SmileWM on Feb 18, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ok, cuma ade lipas mase masuk,, kene stnby ridsect.. Toilet power!!!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bersih
memuaskan

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything superb. This is my 2nd times. Room perfect for two but quite tiny.

8/10 Good

ShingYong, Batu Pahat, Johor

Liked: Cleanliness
Good
Good stay, helpful staff. Took triple room, but room is a little bit small but over all considered good stay. Bed is firm and comfortable, with many pillows :)