Pleased with location - 1 min walk to Omiya subway station (easy connection to Kyoto station (one change at Karasuma) and two stops from the Gion area). 2 min walk to Shijo-Omiya overground station (direct train to Arashiyama).
The staff were fine but their English wasn't great. We didn't use the hotel facilities much or have breakfast there. Instead, we bought food for 10% of the price at the Family Mart almost next door to the hotel.
We opted for the eco-room (cheaper if you agree to not have your room served during your stay, which was fine for us as we were only there three nights). Room was larger than average for Japan. Bathroom was tiny (but this is normal for Japan) and the shower pressure and temperature was good. There was a fridge, a hairdryer and a useful cord extension. Lots of power sockets. No English channels on the TV. Have marked 'room comfort' as 2 (disappointing) because of the overwhelming heat (on overcast days in April!). We turned on the button marked 'air con' and it just pumped out hot air. It was almost unbearable. When we spoke to reception, in broken English they told us to open the window, which we had tried, several times, but it seemed glued shut (perhaps because we were on a floor quite high up). We ended up leaving the bedroom door open for as long as possible before going to sleep each night but it was still uncomfortable and we woke up drenched in sweat. Price was very good though for blossom season. Hopefully this was just an anomaly room.