same review as before due to staff member harassing us at 6am demanding money and for our guest to leave at 6am. never in my life did i experience something like this and no accountability was taken, zero apology by staff.
Tareq
2024 年 5 月入住 2 晚
2/10 糟糕
Tareq
团体旅客
2024 年 5 月 13 日
不满意:清洁度、员工和服务、服务设施
was not provided the 100,000 pesos that were included in our itinerary for our second stay. Staff member harassed us at 5am for a full hour in regards to a guest we had visiting (despite having a room that accommodates for 6 people and there were only 2 of us at the time). I informed management that I would like an apology for the incident and no apology was made. otherwise i would have avoided giving this review.