夏洛特Memory Lane Museum附近酒店

“Good”

“Room condition and cleanliness were both excellent. The staff was courteous, friendly, and very helpful. The breakfast buffet was good, and the dining area was clean and well maintained. I would have given this hotel 5 stars if not for the ATROCIOUS internet service. Wi-Fi speeds never exceeded 1 Mbps, making it virtually impossible to do anything productive or stream content from any source. I tested connections from multiple locations throughout the property, and the speeds were consistently……

“The room smelled like cigarettes even though I got a smoke free room. Found items from previous people do tells me the room was not cleaned! Literally had glade plug ins to try to cover up the smell”

“The room was clean, the pool was closed and they were renovating. I purposely booked because of the pool. The beds and pillows were hard. We arrived late around Midnight and the guy at the desk left me standing there for about 5/6 minutes to talk to someone in the back while there were a few people behind me still waiting. I get my room and it wasn’t the one I booked online. Not sure who's fault that was. I booked a queen bed with a pull out couch got to the room with just a king sized bed. We……

“Well used and in need of upgrades.”

“No pool access, facility has seen better days. Breakfast was minimal at best. Experience was awful old furniture and there was no quality!!! Very dissatisfied!!”

“I had some issues prior to my original arrival. Called several times but, never able to reach the proper person to see if I could move my trip out by one day. Due to my vehicle repairs. Left several messages no call backs so, I just paid $300 for an extra nights stay into Saturday! I will be back in July for work so, hopefully things will be a lot better during my next stay. Thankful for: Jennifer, Chris, Harold, Emoni and always Claire (She works same schedule as we do so, I interact with her a……

“No room cleaning service, no offering water, no offering new towels…didn’t clean up garbage can, bad smell in the room.”

“Comfortable beds”

“Great place, very quiet, rooms are sound proof. Pets are welcome and fellow guest very friendly.”

“The front desk lied to my face saying there was no more rooms and then continued to lie to Expedia customer service saying I wanted to cancel the reservation! Which I was not! I even ask her if she had any other type of rooms and I can pay extra but she continues to say no so I had to leave and get another hotel.”

“Very clean hotel, great location , would stay again”

“Clean room but breakfast was left to be desired.”

“Hosts were very accommodating and welcoming ”

“Breakfast was great.”