Rooftop terrace

Reviews of UMA House by Yurbban South Beach

4 out of 5
UMA House by Yurbban South Beach
1775 James Ave, Miami Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 514 reviews" "
Rating 8 - Good. 90 out of 514 reviews" "
Rating 6 - Okay. 24 out of 514 reviews" "
Rating 4 - Poor. 16 out of 514 reviews" "
Rating 2 - Terrible. 12 out of 514 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in Miami Beach/south beach three times and this has been my favourite place to stay. The room was cleaned every day very well and the property was beautiful. We always had fresh towels and really appreciated that they had beach chairs to use at the ocean. The pool was lovely too - very aesthetically pleasing and comfortable stay! Location was really great with lots to eat and do close by. Thank you for great hospitality, UMA house!
Stayed 4 nights in May 2024

10/10 Excellent

Marissa Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was I didn’t realize the parking situation and ended up getting towed. Paid $400 and spent 4 hours of a 2.5 day vacation dealing with it. Would appreciate a heads up since most people visiting are not familiar with the parking rules. Then paid $90 for the hotel to valet it. Staff and property were all top notch!!
Stayed 3 nights in May 2024
Response from Uma House South Beach on May 13, 2024
Dear Marissa,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our staff and property to be top-notch!We apologize for any inconvenience you experienced with the parking situation. Your feedback is invaluable and we hope that despite this inconvenience, you were still able to enjoy your vacation. We look forward to welcoming you back for a seamless and enjoyable stay.Warm regards,

10/10 Excellent

Tayloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique experience with excellent customer service, as well as nice guest experiences. Prior to arriving, I received great communication and it continued throughout our stay. The special touches like complimentary Prosecco upon arrival and wine hour. The hotel is also within walking distance to great restaurants and a close car ride to the beach.
Stayed 1 night in May 2024
Response from Uma Hotel on May 7, 2024
Dear Tayloria, Thank you for sharing your wonderful experience at our boutique hotel! We're thrilled to hear that you enjoyed excellent customer service and that our communication efforts were appreciated throughout your stay. It's delightful to know that you enjoyed the special touches, such as the complimentary Prosecco upon arrival and our wine hour. We're glad you found our location convenient, with great restaurants within walking distance and easy access to the beach by car. We hope to have the pleasure of welcoming you back soon for another memorable stay!Warmest regards, Uma House By Yurbban

4/10 Poor

dennis

Disliked: Staff & service, property conditions & facilities
There are two buildings and the buildings are dark and well worn. Rooms are nice but nothing special.
Stayed 1 night in May 2024
Response from Uma House By Yurbban on May 7, 2024
Dear Dennis, Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any disappointment regarding the appearance of our buildings. We continuously strive to maintain high standards of comfort and aesthetics, and we will certainly take your comments into consideration for future improvements. While we're pleased to hear that you found the rooms comfortable, we regret that they didn't meet your expectations for something special. Your input is invaluable to us, and we hope to have the opportunity to better serve you in the future. If you have any further concerns or suggestions, please don't hesitate to reach out.

10/10 Excellent

Mark, San Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, super accommodating, unique property
Stayed 3 nights in Apr 2024
Response from Uma House South Beach on Apr 29, 2024
Dear Mark,Thank you for your recent stay at Uma House and for sharing your positive feedback with us. We're thrilled to hear that you found our staff wonderful and accommodating, and that you enjoyed the unique atmosphere of our property.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

6/10 Okay

E-Suites

Traveled with family
Disliked: Amenities
Close to main street. Dirty and amenities old and broken
Stayed 2 nights in Apr 2024
Response from Uma House South Beach on Apr 29, 2024
Hello,Thank you for your recent stay at Uma House Hotel and for sharing your feedback with us. We appreciate your honesty in pointing out areas where we can improve.We apologize for any inconvenience caused by our proximity to the main street. Your feedback regarding cleanliness and maintenance is invaluable, and we will take immediate steps to address these issues.We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay.Best regards,

8/10 Good

Vincent G

Stayed 2 nights in Apr 2024

10/10 Excellent

Anastasiia

Stayed 1 night in Apr 2024
Response from Uma House South Beach on May 13, 2024
Dear Anastassia, Thank you so much for the perfect rating! We're thrilled you enjoyed your stay with us and hope to welcome you back soon!

10/10 Excellent

Anne F

Traveled with group
Absolutely 10 great days spent in Miami Beach at Huma House. The only negative point is the horrible bed sheets ! Really awful feeling !
Stayed 9 nights in Apr 2024
Response from Uma House By Yurbban on Apr 22, 2024
I'm glad to hear you had a wonderful time in Miami Beach at Huma House! It's unfortunate that the bed sheets didn't quite match up to the rest of your experience. Your feedback is valuable, and I'm sure the management would appreciate knowing about it so they can make improvements for future guests. Despite the bedding hiccup, it sounds like you had a fantastic stay overall!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was that the room was too cold and there was no way of adjusting the temperature other than Turing off the AC all together. Otherwise, fantastic stay.
Stayed 3 nights in Apr 2024
Response from Uma House By Yurbban on Apr 18, 2024
Dear Mathew, Thank you for sharing your experience with us! We appreciate your positive feedback and are glad to hear that you had a fantastic stay overall. We apologize for the inconvenience regarding the room temperature. Your feedback is valuable to us, and we'll certainly look into ways to improve the temperature control options in our rooms to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay next time!

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UMA house is our new place to stay in Miami. Excellent location, beautiful facilities and a friendly staff made our stay wonderful. Loved being greeted with a complimentary glass of champagne upon check-in. Room was clean and spacious. We had shared that we were celebrating our 30th Anniversary and we found a bottle of champagne with a nice note congratulating us waiting for us in our room. The pool area was gorgeous and a nice retreat after spending time at the beach. My husband accidentally left 5 pairs of his shoes at the hotel. We didn’t discover until we had left port for our cruise. Being at sea, we couldn’t contact the hotel for 3 days and I figured shoes would be lost/thrown away. When we finally were able to contact hotel was very happy to learn shoes were still there and waiting on our return. UMA House exceeded our expectations on every level. We will be returning!
Stayed 2 nights in Mar 2024
Response from Uma House South Beach. on Apr 16, 2024
Thank you so much for your wonderful review and for choosing Uma House to celebrate such a special occasion! We're thrilled to hear that you enjoyed the location, our facilities, and the warm welcome. It was our pleasure to help make your 30th anniversary memorable with a little extra touch of champagne.We understand how important every detail is when you're traveling, and we're so glad we could take care of your husband's shoes until your return. Our team is always here to help!We look forward to welcoming you back to Uma House on your next trip to Miami. Safe travels and see you soon!

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Roof top views. Staff are friendly and respond swiftly to all requests.
Stayed 3 nights in Apr 2024
Response from Uma House South Beach on Apr 16, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed the rooftop views and found our staff friendly and responsive. We strive to make every guest's experience memorable and it’s great to know we succeeded with yours. We look forward to welcoming you back to Uma House soon for another wonderful stay!

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Everything was amazing, could not recommend more. Perfect location and beautiful hotel.
Stayed 3 nights in Apr 2024
Response from Uma House South Beach on Apr 16, 2024
Dear Edwin, Thank you for sharing this wonderful review, we are so delighted to read that you enjoyed staying with us.Hope to see you soon for another memorable experience.Warm Regards,

10/10 Excellent

michel, Winter Springs

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Uma House South Beach on Apr 13, 2024
Dear Michel,We're thrilled to receive a perfect score from you! Thank you for your glowing review and for recognizing our team's efforts to ensure your satisfaction. We strive to provide exceptional service and accommodations to all our guests, and we're delighted to hear that we hit the mark with you. We can't wait to welcome you back for another outstanding stay in the future!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a amazing experience, good location and good prices
Stayed 2 nights in Mar 2024
Response from Uma House South Beach on Apr 1, 2024
Dear Anthony, Thank you for the 5-star rating! We appreciate your support and hope to welcome you back again soon.

10/10 Excellent

Shawn Anthony

Stayed 4 nights in Mar 2024
Response from Uma House By Yurbban on Apr 21, 2024
Dear Shawn, Thank you for staying with us! We are so happy to hear you had a 5/5 stay. We hope to see you again soon!

10/10 Excellent

Shirley

Stayed 1 night in Mar 2024
Response from Uma House By Yutbban on Apr 21, 2024
Dear Shirley, Thank you for staying with us!It sounds like you had a great stay. This brings us such great joy!We hope to see you soon again.

10/10 Excellent

Michelle, Apex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Uma House By Yurbban on Apr 21, 2024
Dear Michelle, Thank you for sharing your experience with us! It sounds like you had a great stay!. We hope to be seeing you soon again.

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little spread out so just a warning - but overall updated, clean rooms, beautiful roof deck. Staff was super helpful when I left an item in my room and mailed it back to me. Would stay again!
Stayed 2 nights in Mar 2024
Response from Melinda Morin on Mar 30, 2024
Dear Amelia, Thank you for sharing your feedback with us! We're glad to hear that you enjoyed your stay at our property and found our updated, clean rooms and beautiful roof deck to your liking. We apologize for any inconvenience caused by the layout of the property being a bit spread out, but we're pleased to know that our staff was able to assist you promptly and efficiently, especially with returning your forgotten item. Your kind words mean a lot to us, and we would be delighted to welcome you back for another stay in the future!Regards, Uma House By Yurbban

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Uma House By Yurbban on Apr 18, 2024
Dear Mitchell, Thank you for taking the time to review your stay with us! We're delighted to hear that you had a positive experience overall. Your feedback is important to us, and we're always striving to improve. If there's anything specific you feel we could do better to earn that extra star next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on almost all levels. REALLY BAD that the rooftop pool was booked out for a private party our first night with no notice. It's why we chose the hotel. Should have been refunded a bit or at least not made to feel it is what it is.
Stayed 2 nights in Mar 2024
Response from Uma House South Beach on Mar 26, 2024
Dear Robert, Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We are delighted to hear that you found your overall experience to be excellent.However, we are truly sorry to learn of the inconvenience you encountered regarding the rooftop pool we appreciate your feedback and apologize for any disappointment caused, we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Excellent

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very close to everything, and staff was very kind and serviable!i would definitely come back
Stayed 6 nights in Mar 2024
Response from Uma House South Beach on Mar 25, 2024
Dear Marwan, Thank you for your glowing review! We're thrilled to hear that you had a great experience at our hotel and that our convenient location and attentive staff contributed to your enjoyment.We look forward to welcoming you back on your next visit! Providing exceptional service and ensuring our guests feel welcome is our top priority, so we're delighted that you found our staff to be kind and helpful.

2/10 Terrible

Gerald, Franklin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Melinda at front desk very unhelpful. Beach several blocks away and too far. Pool closed at 1pm for several days for private party so our kids couldn't enjoy pool. Sheets were dirty.
Stayed 7 nights in Mar 2024
Response from Uma House South Beach on Mar 25, 2024
Dear Gerald, Thank you for bringing your concerns to our attention. We sincerely apologize for the disappointing experience you encountered during your recent stay with us.We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to regain your trust and provide you with a much better experience in the future.Regards,

10/10 Excellent

John G, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, stylish and quiet room, clean linens, large room, professional staff, nice workout room, great rooftop bar and pool
Stayed 2 nights in Mar 2024
Response from Uma House South Beach on Mar 25, 2024
Dear Jhon, Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be comfortable, stylish, and quiet.We hope to have the pleasure of welcoming you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even more memorable, please let us know.

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff who go out of their way for their customers. Love the rooftop area, the coffee and biscotti in the morning, the flavored water available all day.
Stayed 2 nights in Mar 2024
Response from Uma House South Beach on Mar 21, 2024
Dear Sue, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing exceptional service, and we're glad to know that you felt well taken care of. We hope to welcome you back soon for more rooftop relaxation, delicious coffee, and refreshing flavored water!

10/10 Excellent

Vadim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything in Miami beach. Walk, beach, places to eat. Very quite at night, rooms are large, beds comfortable.
Stayed 4 nights in Jan 2024
Response from Simon Arias on Mar 19, 2024
Dear Vadim,Thank you for your recent stay at Uma House Hotel and for sharing your positive feedback. We're thrilled to hear that you enjoyed our great location, spacious rooms, and comfortable beds. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future.Best regards,Uma House South Beach.

10/10 Excellent

Maria Concetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Uma House South Beach on Mar 21, 2024
Dear Maria, Thank you for the glowing review and the perfect score! We're thrilled to have exceeded your expectations. Looking forward to hosting you again for more delightful moments on our rooftop and delicious treats.

10/10 Excellent

Samantha Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay and would stay here again! Loved the roof top pool and added perks the hotel offers, like wine in the evening for free
Stayed 6 nights in Feb 2024
Response from Uma House By Yurbban on Mar 10, 2024
Dear Samantha, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you appreciated our rooftop pool and complimentary evening wine. We strive to provide exceptional experiences for our guests, and we're delighted to know that we hit the mark for you. We look forward to welcoming you back for another wonderful stay in the future!

6/10 Okay

Mona

Business traveler, Traveled with family
Our room was beside the elevator and husekeepin room very noisy no lights
Stayed 3 nights in Feb 2024
Response from Simon Arias on Mar 8, 2024
Dear Mona,We sincerely apologize for the inconvenience you experienced during your stay with us. It's disheartening to learn that your room was located near the elevator and housekeeping area, resulting in noise disturbances. Additionally, we regret any inconvenience caused by the lack of lighting in your room.Please rest assured that we take your feedback seriously, and we will address these issues promptly to ensure that future guests do not encounter similar challenges. We strive to provide a comfortable and peaceful environment for all our guests, and we regret falling short of your expectations in this regard.We appreciate your understanding and hope that you will give us another opportunity to exceed your expectations during your next visit.Warm regards,Uma House South Beach.

8/10 Good

Jessica

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Uma House South Beach on Mar 6, 2024
Dear Jessica, Thank you for this incredible review,Regards

6/10 Okay

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very loud and we were not able to be moved resulting in difficulty sleeping all three nights. Amenities were okay and decent location. Enjoyed the pool!
Stayed 3 nights in Feb 2024
Response from Simon Arias on Mar 4, 2024
Dear Madison,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the noise in your room, and we regret that we were unable to relocate you to a quieter are. We appreciate your comments on the amenities and location. We're glad to hear you enjoyed the pool! Your feedback helps us improve, and we hope for the opportunity to provide you with a better experience in the future.Best regards,Uma House South Beach.

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and close walk to beach.
Stayed 1 night in Feb 2024
Response from Uma House by Yurbban on Mar 3, 2024
We're delighted to hear that you had a great experience with us! Thank you for your kind words and support

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decoration, the style
Stayed 5 nights in Feb 2024
Response from Uma House by Yurbban on Mar 3, 2024
Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing us!

10/10 Excellent

chelsea, San Bruno

Stayed 1 night in Feb 2024
Response from Uma House South Beach on Mar 21, 2024
Dear Chelsea, Thank you for the glowing review and the perfect score! We're thrilled to have exceeded your expectations. Looking forward to hosting you again for more delightful moments on our rooftop and delicious treats.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Uma House!! From the moment we walked through the doors and were greeted by Gloria B.(a very wonderful person. Thank you for everything, Gloria!) and the beautiful lobby, we knew we booked the right hotel. Uma House is quiet, super convenient, superbly located, and professionally managed. Our sunset suite room was sunlit with big windows, a view of the ocean and the surrounding area, beautiful bathrooms, easily accessible, and quiet. The pool area is beautiful with plenty of amenities and the open courtyard leading up to the hotel is a great place to chill with either morning coffee or an evening drink. We could not have been more pleased with our stay. We look forward to returning to create more incredible memories. Thank you, Uma House!
Stayed 2 nights in Feb 2024
Response from Simon Arias on Feb 26, 2024
Dear Robert,Thank you so much for your kind words and glowing review of Uma House! We're thrilled to hear that you had such a wonderful experience with us and that Gloria made your stay even more special with her warm welcome and excellent service.It's fantastic to know that you enjoyed our quiet and conveniently located hotel, as well as the amenities offered, such as the beautiful sunset suite room, the pool area, and the open courtyard. We're delighted that everything exceeded your expectations and contributed to creating incredible memories during your stay.We truly appreciate your feedback and your recommendation. It would be our pleasure to welcome you back to Uma House in the future for another fantastic stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable.Warm regards,Uma House South Beach.

10/10 Excellent

Artak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2024
Response from Guido B. Front Office Supervisor on Feb 28, 2024
Dear Artak, thank you so much for your kind words and glowing review of Uma House! We're thrilled to hear that you had such a wonderful experience with us .It's fantastic to know that you enjoyed our quiet and conveniently located hotel, as well as the amenities offered, the pool area, and the open courtyard. We're delighted that everything exceeded your expectations and contributed to creating incredible memories during your stay. We truly appreciate your feedback and your recommendation. It would be our pleasure to welcome you back to Uma House in the future for another fantastic stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable. Warm regards, Uma House South Beach.

10/10 Excellent

mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great staff
Stayed 1 night in Feb 2024
Response from Simon Arias on Feb 20, 2024
Dear Mary,Thank you for your review, we are glad that you liked our staff, we try to do our best to make your stay the most comfortable as possible. We look forward to receiving you again in Uma House. Regards,Uma House South Beach.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfortable! I loved the cleanliness of the room and property! The pool is the best to just chill at without loud music. It was perfect roof top pool! The beach is super close.
Stayed 5 nights in Feb 2024
Response from Uma House South Beach on Feb 18, 2024
Dear Jennifer, Thank you for your review! We're thrilled you enjoyed the comfortable bed, cleanliness, and serene ambiance of our rooftop pool. We're glad to hear our location near the beach suited your needs. We hope to welcome you back for another enjoyable stay!Best regards,

10/10 Excellent

william

Stayed 1 night in Feb 2024
Response from Uma House South Beach on Mar 21, 2024
Dear William, Wow, thank you for the fantastic review and top rating! We're overjoyed to hear you had such a great time with us. Can't wait to welcome you back for more rooftop fun and delicious treats!

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly and helpful staff. Would definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Uma House South Beach on Feb 17, 2024
Dear Traci, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel and that our staff made your stay enjoyable. We strive to provide excellent service and a welcoming atmosphere for all our guests, and we're delighted to know that we succeeded in doing so during your visit. We look forward to welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Uma House South Beach on Feb 12, 2024
Dear Luc, We're absolutely thrilled to have exceeded your expectations. It's our aim to provide nothing but the best experience for our guests, and we're delighted to hear that we succeeded during your stay.Warm Regards,

10/10 Excellent

Alfredo

Stayed 2 nights in Feb 2024
Response from Uma House South Beach on Mar 21, 2024
Dear Alfredo, We truly appreciate your perfect rating! Thank you for recognizing our efforts. We're delighted that you had such a fantastic experience, and we look forward to serving you again soon!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best kept secret! I love the staff, the location, and the quiet atmosphere. I come here a few times a year.
Stayed 3 nights in Jan 2024
Response from Uma House South Beach on Feb 11, 2024
Dear Mark, Thank you for taking the time to share your glowing review of Uma House. We are delighted to hear that you consider us the best-kept secret and that you thoroughly enjoy your stays with us.We truly value your continued patronage and loyalty. It is always a pleasure to welcome you back to Uma House, and we look forward to providing you with many more memorable experiences in the future.Should you ever need anything during your stays, please do not hesitate to reach out. We are here to ensure that each visit surpasses your expectations.Warm regards,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
Everything was great but unfortunately we were only there one night; we didn’t use the pool or enjoy the cocktail hour. Great location, cute inside.
Stayed 1 night in Feb 2024
Response from Uma House South Beach on Feb 5, 2024
Dear Ian,Thank you for your positive feedback! We're delighted you enjoyed your short stay. We hope to welcome you back for a longer visit to experience our pool and cocktail hour.

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was very nice but my room location was terrible. It was right behind the front desk. All day, especially in the morning , I heard phones, people checking out/ in and delivery folks. Extremely loud.
Stayed 3 nights in Feb 2024
Response from Uma House South Beach on Feb 5, 2024
Dear Angela, We appreciate your positive comments about our property and staff. However, we apologize for the inconvenience you experienced with the room location. We're sorry to hear about the noise disturbance, and we understand how important a peaceful stay is. Your feedback is valuable, and we'll work to address this issue to ensure a more comfortable experience for our guests in the future.Thank you for bringing this to our attention.

10/10 Excellent

Rosita, streamwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely day in this hotel with clean and spacious room. I love the rooftop pool and bar. My only concern is difficult parking but you can avail the valet parking
Stayed 4 nights in Jan 2024
Response from Uma House South Beach on Jan 30, 2024
Dear Rosita, Thank you for your kind words! We're delighted to hear you had a lovely day and enjoyed our clean, spacious rooms, as well as the rooftop pool and bar. We appreciate your feedback on the parking situation and are pleased to offer valet parking as a convenient alternative. We look forward to welcoming you back soon!

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Uma House South Beach on Mar 21, 2024
Dear Lucy, Wow, thank you for the fantastic review and top rating! We're overjoyed to hear you had such a great time with us. Can't wait to welcome you back for more rooftop fun and delicious treats!

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment of check in and throughout my staym UMA house was a class act. Personable and friendly staff. Clean and spacious roomsm with comfortable beds. I enjoyed my stay so much that I booked another stay on my return to Miami in a week and will do so in the future.
Stayed 5 nights in Jan 2024
Response from Uma House South Beach on Jan 30, 2024
Dear Seth, We're thrilled to hear about your positive experience at UMA House! It's wonderful that our personable and friendly staff, along with our clean and spacious rooms with comfortable beds, made your stay enjoyable. Thank you for choosing us, and we look forward to welcoming you back on your return to Miami and in the future. Safe travels!

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very comfortable. Place was super clean, and people super nice! Also the neighborhood area is amazing and very close to Lincoln road!
Stayed 1 night in Jan 2024
Response from Uma House South Beach on Jan 30, 2024
Dear Ramiro, We're delighted to hear you felt comfortable during your stay! It's fantastic that you found our place super clean and our staff super nice. We also agree that the neighborhood area, especially being close to Lincoln Road, adds to the amazing experience. Thank you for your positive feedback, and we hope to welcome you back soon!

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Uma House South Beach on Jan 30, 2024
Dear Marine,Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything you particularly enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay!