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Reviews of Holiday Inn Express Hotel & Suites Mount Pleasant, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Mount Pleasant, an IHG Hotel
2306 Greenhill Rd, Mount Pleasant, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 396 reviews" "
Rating 8 - Good. 106 out of 396 reviews" "
Rating 6 - Okay. 19 out of 396 reviews" "
Rating 4 - Poor. 15 out of 396 reviews" "
Rating 2 - Terrible. 17 out of 396 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
Lo recomiendo muy limpio, muy comodo, muy bien todo.
Stayed 1 night in May 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Mark, alexandria

Stayed 1 night in Jan 2024

10/10 Excellent

Abigail and Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy overnight stop on our way home. We were able to check in at 1am which was great, facilities were clean and staff were really helpful. Breakfast was good too, plenty of options. I would stop through again on my way to/from East Texas.
Stayed 1 night in May 2024

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasnt clean
Stayed 1 night in May 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable room.
Stayed 1 night in Apr 2024

8/10 Good

Glyn, Mooreville

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk clerk was rude. Will not return.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerks, staff, and housekeepers extremely nice snd helpful. Rooms clean. Efficiently stocked.
Stayed 1 night in Apr 2024

8/10 Good

Carl, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel were very professional and helpful with all our questions.
Stayed 1 night in Mar 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Angel, Spring Hill

Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, accomodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Clean and comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff. Breakfast was the best for a hotel. Keep up the great work.

10/10 Excellent

KENNETH, Paradise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed there and it is very nice, clean and walking to Applebees was very convenient. We will for sure stay there again.

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quite the area was and very convenient off the highway.
Stayed 1 night in Dec 2023

10/10 Excellent

Cristian

Stayed 1 night in Jan 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Mariadna

Traveled with partner
Quick and easy check in and check out. Good breakfast, but not the best coffee. The coffee pods for the Keurig in our room tasted old and the one offered at breakfast just didn’t taste great. Our room was clean and it looked like it was just recently renovated. Friendly staff, too!
Stayed 1 night in Dec 2023

10/10 Excellent

tiffany

Stayed 1 night in Dec 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff Room clean
Stayed 1 night in Dec 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was great and the room was very clean!! This is my preferred hotel chain!
Stayed 2 nights in Oct 2023

4/10 Poor

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

jeff

Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Good breakfast Easy in and out
Stayed 1 night in Oct 2023

2/10 Terrible

Yasmani

Stayed 2 nights in Oct 2023

10/10 Excellent

Tommy

Stayed 1 night in Sep 2023

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this holiday inn twice now and both visits i had room 224.. the room is really large for 2 queen beds, and one of the nicest rooms i been in quite some time.
Stayed 1 night in Sep 2023

10/10 Excellent

LEAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

casey

Liked: Staff & service, amenities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy it 😃
Stayed 3 nights in Sep 2023

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospice RN
We had a late check in, the hotel manager on duty very friendly, respectful and helpful. Room was clean, only concern was the bathroom sink only had warm water no cold. But would recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Leilani, N Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
It was right off the highway and still quiet. Applebees right next door
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 1 night in Jul 2023

2/10 Terrible

Chyres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

tyler

Business traveler
The hotel had over booked and we had no place to stay
Stayed 3 nights in Jun 2023

8/10 Good

Keri

Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

James, Nolanville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Donna, Atlanta

Stayed 1 night in Jun 2023

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
excelent service
Stayed 3 nights in May 2023

10/10 Excellent

DERVIS

Liked: Cleanliness, staff & service, property conditions & facilities
good choice
Stayed 3 nights in May 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean lobby and hallways as well as our room. Very quiet and very happy with stay. We did enjoy the free breakfast and area was clean and food was hot.
Stayed 2 nights in May 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A plus
Very nice hotel. Our rooms were clean when we arrived. I was able to get extra things throughout our trip. The breakfast was also good. Will definitely return for our next trip to Texas! Thank you
Stayed 4 nights in May 2023

10/10 Excellent

Paul A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023