Hello Kyearia,Thank you for choosing to stay at our RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you Jane, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. However, please accept our apologies for the inconvenience. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Miguel, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. Debra, I am happy to hear that you found everything to be fine. However, you indicated that the microwave was broken. It is our goal to provide a comfortable stay for all our guests, so I am sorry for any inconvenience caused. Your comments have been shared with management in an effort to address your concern.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Kurt, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. The situation you described regarding the lack of cleanliness in your room, the dirty beds along with the other concerns mentioned are truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Andy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Ashley, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. I am glad you found our staff to be nice, despite the lack of cleanliness in your room. Please accept our apologies for any inconvenience this may have caused. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Susanna, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville North - Goodlettsville and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Samuel,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Nashville North - Goodlettsville did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Julian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the rooms to be clean, you were able to take advantage of our pet friendly policy and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Linda,Thank you for your review of our property. It's refreshing to know that our Red Roof Inn Plus+ Nashville North Goodlettsville was able to provide you with a nice room. Feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Duane, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. We appreciate your kind remark highlighting our friendly staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Hello Robyn,Thank you for being a guest here at our Red Roof Plus+ Nashville North Goodlettsville. We're disappointed in your 1/5 scoring of our property, due to you being displeased with the location of our hotel, your room and the sizing of the bathroom. I really appreciate you bringing this to our attention.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Red Roof Management

Hello Pedro,Thank you for choosing to be a guest at our Red Roof Plus+ Nashville North - Goodlettsville. We are happy to have been of service to you and to have provided you with an efficient check in/out experience. Your feedback is always welcomed, as we strive to continually improve the quality of our services.Thank you again Pedro, we hope to see you again very soon!Sincerely,Red Roof Management

Dear Kimberly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kimberly. The staff and I at the Red Roof Inn PLUS+ Nashville North - Goodlettsville appreciate your 5/5 score following your stay. I am happy that our quiet and clean hotel pleased you. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

Hello Amanda,I sincerely apologize that your stay at our Red Roof Plus+ Nashville North Goodlettsville didn’t meet your expectations. I was disheartened to see it resulted in such a poor score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Timothy,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE and I appreciate your 3/5 score following your stay. I am sorry to read that you found the heating unit to be noisy and the loose floorboards. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. I will share your feedback with the rest of the team.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

Dear Nicki,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. It's so disheartening to read that the television situation, the heating unit, the stains and the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Nevertheless, we appreciate your comments regarding the staff and how they accommodated you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Faustino, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville North - Goodlettsville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Kristin,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Diana, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Wes,I am happy to read your stay was enjoyable here at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It was rewarding to hear our staff provided a clean and well kept hotel for you. You also mentioned we were conveniently located to the interstate. We truly appreciate your kind remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Elizabeth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's great to hear that our level of cleanliness, competitive rates and comfortable beds met your expectations. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Brandon,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's great to hear that you found our stay with us to be pleasant. I'm happy our pet friendly policy came in handy, also we are glad our level of cleanliness and upkeep met your expectations. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Cynthia, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It’s great to see you enjoyed your stay, resulting in a 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Christopher, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. We appreciate you choosing to stay with us every time. Feedback from our guests is always welcome as we at Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Brenda, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It’s great to see you enjoyed your stay, resulting in a 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. It’s great to hear that found our property to pet friendly and suitable for your accommodation needs include our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville North - Goodlettsville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Steven, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. We appreciate your kind remark highlighting our friendly and helpful staff. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thanks for sharing this perfect rating following your stay at Red Roof Inn PLUS+ Nashville North - Goodlettsville, Rajabu. It's great to see you enjoyed your experience, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Alexandra. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn PLUS+ Nashville North - Goodlettsville. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Christopher,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRediresponse Specialist

Hi Paula,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Nashville North - Goodlettsville with us. It was so rewarding to see that we earned your 10/10 score with our friendly staff and our cleanliness. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.On behalf of Red Roof, we would like to thank you once more for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Jennifer,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE. I am sorry that your experience did not meet your expectations due to the broken door frame and top lock you mentioned, the cleanliness of the tub not being up to your standards, and the other highlighted issues. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Hello Maria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the friendliness of our staff and the convenience of our location.Red Roof value you as our guest and appreciate your feedback. Thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely, Tianna RediResponse Specialist

Hello Cassie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville North - Goodlettsville and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Erika, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE regarding the cleanliness. I do apologize for the sheets not being up to your standards. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Kevin,Thank you for taking the time to tell us about your stay at the Red Roof PLUS+ Nashville North - Goodlettsville. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our service. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

Dear John,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE regarding the nice property and helpful staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Megan, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. I am sorry that your experience was less than ideal due to the noise disturbance you indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

Hello Kayle, We at the RED ROOF PLUS+ NASHVILLE NORTH - GOODLETTSVILLE appreciate your feedback regarding your stay with us. It’s sad to know that your stay was less than satisfactory as we earned a 1/5 scoring. You indicated the fridge reported had mold, the floors were unclean and encountered bugs. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciated your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Alyssa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Dear Etienne, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. I received a copy of your review, and wanted to take a moment to personally respond. It was truly disheartening to read that your stay fell short of your expectations due to the insects you reported, the television that did not work and the uncleanliness of the room as you described. It is important to know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Tianna RediResponse Specialist

Hello Heidi,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Nashville North - Goodlettsville. We sincerely appreciate your comments and are happy to hear that our location was convenient to your travel plans. However, I do apologize for the uncleanliness of the room and the odor as you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Tianna RediResponse Specialist