Northeast Arizona Castle Hotels

"Great location in the park."

"Room was clean, front desk staff was excellent. We were in the back of the hotel, and it appeared shabby. Trash dumpsters line the back of the parking lot and there was a bunch of trash not in the dumpster, appeared to be construction trash, including a toilet. There's no place else to walk your dog... Also the door to our room had a huge gap at the bottom, letting in heat, sunlight and in the morning the cold. The AC in our room also needs repair, it makes a loud noise when on, so fortunately we didn't need it more than a couple of hours. "

"Rooms were outdated and our tub did not drain. Other than that it was a beautiful stay!"

"Clean room. Hot tub no heater, pool too cold to swim in not heated. Weak coffee, only carbs for breakfast (no yogurt or something like hard boiled eggs) the waffle was good. "

"Staying there was like going back in time. The rooms are rustic and clean. "

"Clean, newer and close to gas. Has a bar and food on site"

"The property was beautiful however, the lady at the front desk when we checked in was bitter and rude. She treated us like second class citizens and make sure that we’d understood that she was very busy and way overworked if she was my employee, I would’ve fired her on the spot. Maybe she was having a bad night but we just drove a long time. I was looking forward to a nice relaxing night and was met with a bitter old lady that’s all I’ve got to say about that. Other than that the property was beautiful. The lady in the kitchen doing breakfast was above and beyond a very beautiful person. I hope the receptionist lady that checked us in has a wonderful life. I will not be in it."

"Room was nice and clean. Front staff wasn’t very friendly or welcoming upon arrival, but I got checked in, so "

"Excellent location"