Painesville Chalets

"Miss"

"I booked the room for the entire weekend. I checked in around 8pm and left at 4am that morning. I woke up to the ceiling leaking onto the bed. I called the front desk and then went down to only be told they were sold out and had nowhere to put me. I drove home and they have not responded about a refund for the other night that was booked. I have stayed here off and on for 15 months while I’ve been in town for work. I will never stay here again."

"Breakfast was powdered eggs and tiny biscuits with gravy. Breakfast worker was telling everyone not to eat too much because he had to feed 300 people and this was all the food. So that was very weird. I also had to ask for pepper which was hidden under the counter and he acted like nobody should use pepper. Hotel room was old and small but we slept well enough. Could hear people talking and walking all around all night long."

"Clean rooms nice staff easy check in"

"The staff was wonderful, I mean all of them were very nice. The breakfast was good and had variety. The room was nice, no carpet, pet friendly. but needs to be cleaned better and we were there 3 days and not once was the elevator mopped. no parking up front but they back doors wont let you in so that's inconvenient ."

"Very nice Staff and clean property"

"Would have been nice to have included breakfast"

"Stayed a couple nights. No issues"

"Great service !"