Residence Inn By Marriott Cleveland Mentor

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Featured Image
Seasonal outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Fridge, microwave, dishwasher, coffee/tea maker
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Residence Inn By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
5660 Emerald Ct, Mentor, OH, 44060

Explore the area

  • Popular LocationMentor Marsh - Carol H. Sweet Nature Center4 min drive
  • Popular LocationBlack Brook Golf Course5 min drive
  • Popular LocationMentor Civic Arena7 min drive
  • AirportCleveland, OH (BKL-Burke Lakefront)33 min drive

Choose dates to view prices

About this area

Mentor

Residence Inn By Marriott Cleveland Mentor is located in Mentor. James Garfield National Historic Site is a notable landmark, and the area's natural beauty can be seen at Headlands Beach State Park and Mentor Lagoons Nature Preserve. Looking to enjoy an event or a game? See what's going on at Mentor Civic Arena or Classic Park.

What's nearby

  • Mentor Marsh - Carol H. Sweet Nature Center - 4 min drive
  • Black Brook Golf Course - 5 min drive
  • Lake Erie College - 5 min drive
  • Mentor Civic Arena - 7 min drive
  • Mentor Lagoons Nature Preserve - 8 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • Guilio Bonazza's Pizzeria — 2 min walk
  • Scooter's World Famous Dawg House — 19 min walk
  • Sammy's — 4 min drive
  • Local Tavern's Fish Bar — 4 min drive
  • Brennan's Fish House — 5 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

3-star hotel with free breakfast and fitness center
Along with a fitness center, this smoke-free hotel has a spa tub and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. All 96 rooms feature kitchens with refrigerators, microwaves, and dishwashers, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Other amenities available to guests include sofa beds, Netflix, and room service.
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 138 out of 202 reviews
5 - Excellent 68%
Rating 4 - Good. 46 out of 202 reviews
4 - Good 23%
Rating 3 - Okay. 13 out of 202 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 202 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 202 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

3.9/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. Breakfast was perfectly adequate. Room was as advertised.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very nice and accommodating
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt the front desk was a little bit impatient, the furnishings and decore was awesome very roomy in the room extremely clean
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with pets, Traveled with family
Disliked: Staff & service
We stayed one night recently at this property, primarily because they are "pet-friendly" whatever that means. They charged a fairly high rate that was more than another Residence Inn we had stayed in the night before in Albany NY. The Albany location wanted to charge us $50 additional for our one night stay because our dog was with us; this one charged $75. I don't understand how hotels in the same chain can have widely varying policies like this. In other hotels, we have been put on the first floor near an exit with our dog. This hotel did not and put us right in the center of the hotel on the second floor so our dog barked a few times when he heard people closing doors and going by. There seemed to be a lot of late night activity outside of our room. Our room smelled strangely upon arrival and while we had a fresh, hot breakfast at the previous Residence Inn, this one had pathetic offerings including prepackaged egg bagel sandwiches that were not great. Also, not a lot of patrons wearing masks at this location and I also saw employees without masks. Overall, this was a completely disappointing experience given the amount that this location charges. I would expect better given the exorbitant cost.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021