Hampton Inn & Suites Cleveland Mentor

Photo gallery for Hampton Inn & Suites Cleveland Mentor

Featured Image
Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Hampton Inn & Suites Cleveland Mentor

Hampton Inn & Suites Cleveland Mentor

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5675 Emerald Ct, Mentor, OH, 44060

Explore the area

  • Popular LocationMentor Marsh - Carol H. Sweet Nature Center4 min drive
  • Popular LocationBlack Brook Golf Course5 min drive
  • Popular LocationMentor Civic Arena7 min drive
  • AirportCleveland, OH (BKL-Burke Lakefront)33 min drive

Choose dates to view prices

About this area

Mentor

Hampton Inn & Suites Cleveland Mentor is located in Mentor. Black Brook Golf Course and Little Mountain Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mentor Marsh - Carol H. Sweet Nature Center and Headlands Beach State Park. Mentor Civic Arena and Fairport Harbor Marine Museum and Lighthouse are also worth visiting.

What's nearby

  • Mentor Marsh - Carol H. Sweet Nature Center - 4 min drive
  • Lake Erie College - 5 min drive
  • Black Brook Golf Course - 5 min drive
  • Mentor Civic Arena - 7 min drive
  • Mentor Lagoons Nature Preserve - 7 min drive

Restaurants

  • Guilio Bonazza's Pizzeria — 2 min walk
  • Scooter's World Famous Dawg House — 19 min walk
  • Sammy's — 4 min drive
  • Local Tavern's Fish Bar — 4 min drive
  • Brennan's Fish House — 5 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

About this property

Hampton Inn & Suites Cleveland Mentor

Property highlights
Hampton Inn & Suites Cleveland Mentor provides amenities like free breakfast and free WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, luggage storage, and a front desk safe
  • A vending machine
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Hampton Inn & Suites Cleveland Mentor offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space (576 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 248 out of 412 reviews
5 - Excellent 60%
Rating 4 - Good. 120 out of 412 reviews
4 - Good 29%
Rating 3 - Okay. 22 out of 412 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 412 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 412 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Amenities, property conditions & facilities
Good quality for the price
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
....
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on the floor in the bathroom - yuck.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff did nothing to stop the children above up from running all evening after we called and let them know. Someone charged $6 worth of candy bars to our room. According to the Staff someone would have given our last name and room number. We didn't know anyone in the hotel and check in was the only time we gave our last name. The charge is in the process of being reversed but how did someone know our last name?
Stayed 1 night in Oct 2021