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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

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Pool
Pool
Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
7701 Reynolds Rd, Mentor, OH, 44060

Explore the area

  • Popular LocationJames Garfield National Historic Site4 min drive
  • Popular LocationIndian Museum of Lake County4 min drive
  • Popular LocationClassic Park5 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)35 min drive

Room options

About this area

Mentor

Located in Mentor, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is in the business district and near the beach. Chagrin River and Lake Erie reflect the area's natural beauty and area attractions include Mentor Civic Arena and The Holden Arboretum. Looking to enjoy an event or a game while in town? See what's happening at Classic Park or Lake County Speedway. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property.

What's nearby

  • James Garfield National Historic Site - 4 min drive
  • Indian Museum of Lake County - 4 min drive
  • Classic Park - 5 min drive
  • Mentor Civic Arena - 9 min drive
  • Timberlake Public Beach - 10 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 36 min drive

Restaurants

  • Bob Evans - 3 min walk
  • Bravo Cucina Italiana - 5 min walk
  • Hooley House - 7 min walk
  • DiBella’s Subs - 7 min walk
  • Calavitta's Pizza Time - 13 min walk

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3-star hotel in the business district
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. The onsite restaurant, Krave Restaurant, features American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and express check-out
  • A TV in the lobby, luggage storage, and 6 meeting rooms
  • Guest reviews say great things about the convenient parking
Room features
All guestrooms at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.49 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Krave Restaurant

Things to do

  • 24-hour fitness center
  • Motorized watercraft
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

More properties to consider

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in from 3 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 14 2021 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 7.49 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on Oct 31, 2022 start from $117.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Check-in is from 3 PM - 1:00 AM.

What time is check-out at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel located?

Situated in a state park, this hotel is within 3 mi (5 km) of James Garfield National Historic Site, Indian Museum of Lake County, and Chagrin River. Classic Park and Lake Erie are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 216 out of 537 reviews
5 - Excellent 40%
Rating 4 - Good. 201 out of 537 reviews
4 - Good 37%
Rating 3 - Okay. 79 out of 537 reviews
3 - Okay 15%
Rating 2 - Poor. 25 out of 537 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 537 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Juli
Traveled with family
Liked: Cleanliness, staff & service
Clean but needs updated. Good value. Staff very friendly.
Stayed 1 night in Jul 2022

4/5 Good

Betty
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was all good!
Stayed 1 night in Jul 2022

5/5 Excellent

Neal
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

3/5 Okay

Ebon
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We had the King Suite with the living room area with the pull out couch. There is no bedroom door separating the bedroom from the living room. There is a door frame with woodwork for the door but no door. Basically meaning no privacy if you are traveling with your children and wanted to closed the bedroom door so that you can watch TV on the pull out sofa and you can watch it in your room. The pull out sofa needs a much thicker matress it was not comfortable for 13 year old. I layed on it and felt bad that she had to sleep on it. The king bed was very comfortable and roomy. I like that each room had its own ac. The room was very clean and had a pleasant smell upon entry. The staff were very friendly and provided an easy check in. The breakfast was nice and plentiful. The pool area was very nice and set at a great temperature. My only complaint was not having a door for the bedroom and the thin mattess on the pull out couch. Otherwise we had a pleasant stay.
Stayed 1 night in Jun 2022

5/5 Excellent

Alicia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very comfortable and at ease sleeping here. Used the pool very clean, great way to end the trip. Have some health issues and bed was very very comfortable. Also was refreshing to see traveling girls softball players & their parents spending the night.
Stayed 1 night in Jun 2022

5/5 Excellent

Ralph
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation across USA 2022
We enjoyed our stay no complaints and staff were friendly.
Stayed 1 night in Jun 2022

5/5 Excellent

Timothy
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Jun 2022

5/5 Excellent

Christopher
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice facilities and good amenities
Stayed 1 night in May 2022

5/5 Excellent

KEITH
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beds are really tall other then that the visit was great
Stayed 1 night in May 2022

4/5 Good

Sandy
Liked: Cleanliness, property conditions & facilities
Was a nice room. Stayed fro a wedding and the next morning we found the shuttle service was only the couple’s hiring. So we were stranded there without our car and the front desk had no answer for us only their was no shuttle service there. Would have thought they would have helped us find a Uber or some other service to get our car. Didn’t see many taff but the two we did see weren’t anything special!
Stayed 1 night in May 2022