Search Ryokans in Phoenix

"Staff was helpful, nice and attentive. Amenities were perfect for a relaxing fun weekend trip! Room was clean, quiet and perfect for our needs. We will be back! "

"Outstanding amenities "

"Rooms were very comfy and spacious, with lots of surface space for personal items. We would stay again"

"Great atmosphere! Clean and well kept. All staff were friendly and attentive"

"Estaba limpio, necesitan poner mas toallas, las camas muy comodas en mi experiencia. "

"Stay was overall okay. Stayed here 5 nights and the very first morning discovered our tub was clogged. Had to shower in standing water. We reported it and maintenance fixed the issue later that same evening so no complaints after that. My main complaint is that we didn’t receive housekeeping services at all during our stay. They say they come every 3 days but no service was ever provided. When I finally decided to call and request housekeeping service they said they wouldn’t be able to because of the number of guests. Due to this we Had to get a new set of towels every day on our own from the front desk and keep our trash neatly stacked until we had a moment to throw it away every other day. Other than that our stay was OKAY. typical average hotel. Small lobby/breakfast area but not too bad. "

"The only issue I had was the gal working at the bar. More worried about her husband who had come in to eat and her two kids at their table and more worried about getting food to go for herself than taking care of customes whom were there trying to get drinks and food. Kept trying to close early, blowing off customers ans she kept going and fiddling with her to go order, etc. clearly didn’t want to be there. Was 9:30 and telling customers grill closed etc. other gal behind bar would correct her in front of customers. "

"Terrible service. They did not have any extra sheets, blankets, or pillows. My kids alept on the pull out sofa bed woth no sheets or pillows. The staff sais they would bring some on two different occasions, yet they never showed up. To top it off, the next day at the water park they didn't have any towels either. I will never go back again."

"On top of the room rate there's a $100 incidental, refundable. $25 non refundable for the dog. Upon entering the fragrant aroma of marijuana fills the Halls. I was greeted by a very friendly staff member Gala, I believe. After retrieving keys, I drove around to a side door where my room would be located next to stairs. No problem. The hallways and carpet showed seasons of better wear. Also not a big problem. After opening the weighted door I was A little embarrassed to walk in the room. For the price per night it was somewhat fair. The AC worked great! The beds are not the most comfortable hard mattresses await your tired back. If you're looking for a dust-free zone, this is not it. Trash was located in the armoire. The top of the armoire distributed a very fine cloud of dust after one bag disrupted it. Turning on the TV. You will be disappointed that DirecTV does not direct anything in that hotel, especially TV. We were lucky to find a few channels that weren't unpaid for, waiting for programming, or in a different language all together than English. The evening time relented a new smell in the corner of the room. Mold. As a person with health issues. I would not recommend this to be your first choice. Pool is okay. Jacuzzi way over chlorinated. The hotel is pet friendly but lacks anywhere with reprieve from the heat for pets. The staff did try and accommodate my pet as he was noisy. Basic self-serve breakfast was lacking. 1 night? Ok. More? 😑 Hampton next time!!!!!!"