Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception - Hotel San Carlos - Downtown Convention Center (Phoenix)
Interior - Hotel San Carlos - Downtown Convention Center (Phoenix)
Banquet hall - Hotel San Carlos - Downtown Convention Center (Phoenix)
Lobby - Hotel San Carlos - Downtown Convention Center (Phoenix)
Desk, blackout drapes, iron/ironing board, free WiFi - Hotel San Carlos - Downtown Convention Center (Phoenix)
Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Arizona Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel near Phoenix Convention Center
Located close to Mortgage Matchup Center and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a bar.
Other perks at this hotel include:
  • Luggage storage, ATM/banking services, and smoke-free premises
  • A 24-hour front desk, a reception hall, and 2 meeting rooms
  • Multilingual staff, a front-desk safe, and a porter/bellhop
  • Guest reviews say great things about the central location and helpful staff
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Nov 25, 2025 start from $113.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

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Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 420 out of 1023 reviews
Rating 8 - Good. 253 out of 1023 reviews
Rating 6 - Okay. 157 out of 1023 reviews
Rating 4 - Poor. 109 out of 1023 reviews
Rating 2 - Terrible. 84 out of 1023 reviews

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat historic hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
Important one, they have no parking lot and you had to be 21 to have get the room, and they didn’t said that on the booking, and I couldn’t evening the room and they haven’t even return my money yet
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
The uniqueness is what you like about the hotel san carlos and the history.
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff & extremely hot rooms with no adjustable thermostat
Stayed 1 night in Sep 2025

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and close to everything
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Amenities
No AC in the rooms. Just a fan
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

A great historical hotel, which is close to several restaurants and other venues.
Stayed 3 nights in Apr 2025

6/10 Okay

Michele

Liked: Staff & service
Its an older hotel with an interesting history and near good restaurants but elements of the room are starting to feel dirty/grimey.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and fun learning about the history of the area and hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room. So very convenient for my Comicon trip. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to the PHX Arena. Lots of cute shops, restaurants and coffee nearby as well as a grocery store and CVS. The hotel is very old, large step up to the bathroom, old school like 1899 decor. If I go back I’d want to get a Star room like Mae West or Marilyn Monroe. Ice is on the 3rd floor. Business center/ gym/ Pool were closed.
Stayed 2 nights in Aug 2025

6/10 Okay

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were professional and friendly. The location is great if you’re staying for a concert or convention. However, there is limited parking and the parking garage is on the other side of the block. The trolley is noisy at night and the walls are super thin. It was hard to sleep especially whenever other guests are talking in the hallways; the sound echoes throughout the building. Other than that, the hotel was perfect for our one night stay for our concert.
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, real good value
Stayed 4 nights in Jan 2025

8/10 Good

Craig

Good price, great location.
Stayed 3 nights in Jan 2025

4/10 Poor

Nicholas

Disliked: Amenities, property conditions & facilities
Poor AC, uncomfortable bed, you can hear everything happening in your neighbor's rooms and in the hallway. So uncomfortable, we drove home for the night. The restaurant was delicious! Would eat there again
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful sight, wonder location, but not so wonderful for a minor inconvenience: there was no refrigerator or microwave in our room.
Stayed 1 night in Jul 2025

8/10 Good

Kandi

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel that is close to everything. The only thing that would have been better is if they provided their own parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
It’s an amazing old historic hotel. I would never stay anywhere else in downtown Phoenix. I love the hotel and have used it three times. The staff is friendly and nice. The location is great. The bars and restaurants within 5 blocks are plentiful. But the rooms are small and don’t have modern furnishings so if a guest needs a fancier place then this probably isn’t their spot.
Stayed 4 nights in Apr 2025

4/10 Poor

kelly

Disliked: Cleanliness, property conditions & facilities
I love the history of this hotel. But the ac
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix

Clean, nice , loved history, extremely convenient to baseball and basketball arenas, great restaurants and bats
Stayed 1 night in Mar 2025

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice old hotel, perfect location for anything happening downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit but I wouldn't want to live there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel. Definitely worth a look to see all the pictures and information on each floor. Clean and nice and staff was very friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Luz

Liked: Cleanliness
Disliked: Staff & service, amenities
This is a mid range hotel, not anything special but it was in a great spot. No air conditioning so that may be a problem in the hotter months. Clean, safe, good spot to crash. Parking is rough though, only parking garages or street.
Stayed 2 nights in Mar 2025