“Unfortunately we could not stay as the front desk did not know how to execute an offline credit card transaction and thus we weren't able to check in and had to leave.”
“Unfortunately my family's five day stay was a terrible experience. The hotel is very run down and poorly maintained. And there were issues from the time we arrived.
The biggest problem was mosquitoes in and outside our room. I complained to the young receptionist and her first response was very disappointing. I was told that there were some "very important people" including judges expected to arrive and we might not be able to switch rooms. Advice to the young lady: never make a guest feel like……