Loi Suites Chapelco Hotel Reviews, Deals & Photos 2024

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Family-friendly ski hotel with a full-service spa

Choose dates to view prices

Dates

June 2024

July 2024

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Quadruple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Breakfast included

Hot Tub

Pool

Free WiFi

Parking included

Spa

Explore the area

Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, 8370

San Martin de los Andes (CPC-Aviador Carlos Campos)12 min drive
Lacar Lake Pier25 min drive
Chapelco Ski Resort50 min drive
Quila Quina Beach51 min drive

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Room options

Superior Studio

8.3/10 Very Good

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

431 sq ft
Sleeps 3
1 Queen Bed

Suite, Golf View

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private indoor spa tub

Air conditioning

Heating

700 sq ft
Sleeps 3
1 King Bed

Family Room

10/10 Exceptional

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

861 sq ft
Sleeps 5
1 Queen Bed and 3 Twin Beds

Superior Quadruple Room, 2 Queen Beds

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Mini-fridge

Sleeps 4
2 Queen Beds

Junior Room

9.4/10 Exceptional

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

377 sq ft
Sleeps 3
1 Queen Bed

Superior Triple Room

8.3/10 Very Good

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

431 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed OR 3 Twin Beds

Quadruple Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

592 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds

Similar properties

Breakfast included

Parking included

Free WiFi

Restaurant

$126 total

includes taxes & fees

Jun 8 - Jun 9

About the neighborhood

San Martin de los Andes

Located in San Martin de los Andes, Loi Suites Chapelco Hotel is in a rural area and near a boardwalk/promenade. Lacar Lake Pier and Chapelco Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lago Lacar and Parque Nacional Lanin. La Pastera Che Guevara Museum and Quila Quina Beach are two other places to visit that come recommended. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with horse riding.

Visit our San Martin de los Andes travel guide

What's nearby

Canopy San Martin de los Andes - 19 min drive
Cordillera Ski - 24 min drive
Lacar Lake Pier - 25 min drive
Chapelco Ski Resort - 50 min drive
Quila Quina Beach - 51 min drive

Restaurants

‪Los Coirones - ‬3 min walk
‪Astas - ‬3 min walk
‪Nonino - ‬16 min drive
‪1986 Pizzas y Empanadas de Autor - ‬16 min drive
‪Surenia Patagonia Brewing - ‬18 min drive

About this property

Loi Suites Chapelco Hotel

Family-friendly hotel adjacent to a golf course

A free breakfast buffet, 18 holes of golf, and a terrace are just a few of the amenities provided at Loi Suites Chapelco Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in a hot stone massage, a body treatment, and a body wrap at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.

You'll also find perks like:

An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
Free self parking
Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
Express check-out, luggage storage, and a billiards/pool table

Room features

All 85 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.

Extra amenities include:

Hypo-allergenic bedding, memory foam beds, and down comforters
Rainfall showers, deep soaking tubs, and bidets
32-inch LCD TVs with premium channels and DVD players
Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Ski shuttle (surcharge)
Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:30 AM to 11:00 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Things to do

18 holes of golf
2 outdoor tennis courts
Arcade/game room
Bicycle rentals
Billiards/pool table
Full-service spa
Golf driving range
Health club
Indoor pool
Library
Outdoor pool
Playground
Sauna
Ski passes
Ski storage
Spa tub
Steam room
Tennis lessons
Yoga classes

Family friendly

Arcade/game room
DVD player
Indoor pool
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2 meeting rooms
24-hour business center
Computer station
Conference center (2,045 square feet of space)

Outdoors

Garden
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Bathroom emergency pull cord
Braille/raised signage
Elevator (39 inch wide door)
Front entrance ramp
Grab bar near toilet (39 inches high)
Low-height counter and sink (39 inches high)
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible spa

1 building
5 floors
Banquet hall
Built in 2008
Colonial architecture
Communal living room
Fireplace in lobby
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bathrobes
Bidet
Children's slippers
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels

Entertainment

32-inch LCD TV with premium satellite channels
DVD player
Pay movies

Food and drink

Champagne service
Electric kettle
Limited room service
Mini-fridge
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: ARS 15000 per person (one-way)
Airport shuttle fee per child: ARS 15000 (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Pool access available from 10:00 AM to 9:00 PM

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Loisuites Chapelco

Loisuites Chapelco Golf Resort Spa

Loisuites Chapelco Golf Resort Spa San Martin de los Andes

Loisuites Chapelco Golf Spa

Loisuites Chapelco Golf Spa San Martin de los Andes

Loisuites Chapelco Hotel San Martin de los Andes

Loi Suites Chapelco Hotel San Martin de los Andes

Loisuites Chapelco San Martin de los Andes

Loi Suites Chapelco San Martin de los Andes

Loi Suites Chapelco

Loisuites Chapelco Hotel

Loi Suites Chapelco

Loi Suites Chapelco Hotel Hotel

Loi Suites Chapelco Hotel San Martin de los Andes

Loi Suites Chapelco Hotel Hotel San Martin de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Loi Suites Chapelco Hotel?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Loi Suites Chapelco Hotel on Jun 8, 2024 start from $165.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Loi Suites Chapelco Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Loi Suites Chapelco Hotel?

Self parking is free at this property.

What time is check-in at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Loi Suites Chapelco Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Loi Suites Chapelco Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ARS 15000 per person applies.

Where is Loi Suites Chapelco Hotel located?

Located near the slopes, this San Martin de los Andes hotel is in the mountains and within 12 mi (20 km) of La Pastera Che Guevara Museum, Lago Lacar, and Lacar Lake Pier. Parque Nacional Lanin and Chapelco Ski Resort are also within 20 mi (32 km).

9.0

Wonderful

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Rodrigo

Feb 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 3 nights in Feb 2024

6/10 Okay

GONZALEZ CARBALLO

Traveled with family

Nov 2, 2023

Liked: Cleanliness, room comfort

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo

Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Aug 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Traveled with family

Jan 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Oscar

Traveled with family

Aug 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Staff was amazing, truly made us feel welcomed

Stayed 2 nights in Aug 2022

6/10 Okay

Jason

Traveled with partner

Nov 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.

Stayed 3 nights in Nov 2021

8/10 Good

Carolina

Traveled with family

Jan 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 20, 2019

Stayed 1 night in Dec 2019

10/10 Excellent

elyezer

Nov 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew

Business traveler

Nov 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children

Sep 3, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best staff and very beautiful hotel. Great for family vacation

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Mar 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and nice for a night

We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Mar 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner

Feb 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner

Feb 20, 2019

Liked: Staff & service, amenities, property conditions & facilities

Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Oct 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

10/10 Excellent

Eduardo, Buenos Aires

Jan 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holidays with Family

Amazing hotel. Great location, everything worked perfect. A great experience.

Stayed 3 nights in Jan 2018

6/10 Okay

pablo, buenos aires

Jan 5, 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Ok

This is an ok hotel at high price. First, they did not know about what a vip expedia represent neither akwoledge it. The sommelier manager of the restaurant threat us like nobody. Awful stay in a nice enviroment.

Stayed 1 night in Jan 2018

8/10 Good

Tarah

Dec 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic property, comfortable stay

Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.

Stayed 2 nights in Dec 2017

6/10 Okay

Alexander

Jan 27, 2017

Liked: Cleanliness, staff & service, room comfort

Beware room quote in AED not ARS!

I don't understand why a Canadian booking a hotel in Argentina would be expected to do the conversion to United Arab Emirates dollars? It looks to me like a deliberate attempt to mislead.

6/10 Okay

Verified traveler

Jan 11, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Beautiful facility, but not worth it

Too far away from town. Hotel is isolated. You MUST have a car to get here, or walk 3 km uphill after taking a bus from town. Staff at gate is incompetent. They made me wait for half an hour when it was raining without telling me how they were screening me until I finally asked to go. No explanation. Staff at reception desk was not particularly welcoming at first, though they did try to address my concern later. The hotel is very nice, but by the time I got there I was so frustrated and exhausted that my relaxing treat turned into a nighmare.

6/10 Okay

Michael

Dec 24, 2016

Liked: Staff & service

The room was really warm in the afternoon / evening; no A/C.

8/10 Good

Verified traveler

Oct 14, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sharon S.

Feb 13, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Located 17KM from San Martin de los Andes. You need a vehicle to be able to get to this hotel. Located within a gated golf community compound.

10/10 Excellent

Visita , Chile

Dec 18, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located excellent attention good golf

It was all very good. also good food and good facilities

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Loi Suites Chapelco Hotel

Choose dates to view prices

Photo gallery for Loi Suites Chapelco Hotel

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Superior Studio

Superior Studio

Highlights

View all photos for Suite, Golf View

Suite, Golf View

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Superior Quadruple Room, 2 Queen Beds

Superior Quadruple Room, 2 Queen Beds

Highlights

View all photos for Junior Room

Junior Room

Highlights

View all photos for Superior Triple Room

Superior Triple Room

Highlights

View all photos for Quadruple Room

Quadruple Room

Highlights

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About the neighborhood

San Martin de los Andes

What's nearby

Restaurants

About this property

Loi Suites Chapelco Hotel

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Wonderful

9.4/10

8.6/10

8.8/10

9.0/10

8.6/10

Reviews