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Reviews of KSL Residence

3.5 out of 5
KSL Residence
Ave Juan Bautista Vicini, Boca Chica, Santo Domingo

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 48 reviews" "
Rating 8 - Good. 7 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yahairys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stay twice in this property, everything was excellent.
Stayed 2 nights in May 2024

10/10 Excellent

Canice, Canovanas

Liked: Cleanliness, amenities, property conditions & facilities
This property is clean, bright and spacious. All the facilities are working pefectly well.
Stayed 2 nights in May 2024

10/10 Excellent

Shenly

Traveled with family
Liked: Amenities
Treated very nicely
Stayed 2 nights in Apr 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent property, staff is great and helpful has many amenities, quiet, within walking distance to beach and markets...
Stayed 8 nights in Mar 2024

10/10 Excellent

Jeffy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hey good afternoon, I had a great stay at this hotel. Very nice friendly was there whenever I needed anything place was clean the area was nice one two blocks away from the beach beach was awesome. The hotel was great big thank you to them for the wonderful hospitality it’s a great vacationing home for the week or two will highly recommend it to my friends and family!!!!
Stayed 7 nights in Mar 2024
Response from Kelvin on Mar 29, 2024
Thank you Jeffy for being such a fantastic guest and for making your stay with me a memorable experience. Wishing you all the best in your future travels and endeavors.

10/10 Excellent

curtis, brooklyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought the property was awesome! The privacy, the heated jacuzzi, the fact that I had the whole top floor with 2 grills to myself was an added bonus! I loved the place!
Stayed 3 nights in Mar 2024
Response from Kelvin on Mar 29, 2024
Thank you Curtis, for being such a fantastic guest and for making your stay with me a memorable experience. Wishing you all the best in your future travels and endeavors.

10/10 Excellent

Shevelle

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very good👍
Stayed 3 nights in Feb 2024
Response from Kelvin on Mar 21, 2024
We're so grateful for your excellent review! It's wonderful to hear that our apartment met your needs and provided you with a comfortable stay.

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kelvin on Mar 21, 2024
It's wonderful to hear such positive feedback from our guests! Thank you for choosing our short-term rental apartments, and we hope to welcome you back soon

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, manager lives on site and asks daily if you need anything.
Stayed 7 nights in Jan 2024
Response from Kelvin on Mar 21, 2024
"Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay in one of our short-term rental apartments."

10/10 Excellent

Alan patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from Kelvin on Mar 21, 2024
We're grateful for your glowing review of our short-term rental apartments. Your satisfaction is our top priority, and we're thrilled to have met your expectations

10/10 Excellent

rodolphe

Liked: Property conditions & facilities
Very clean
Stayed 3 nights in Nov 2023
Response from kelvin on Nov 30, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Kenshae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great although no English forreal
Stayed 4 nights in Oct 2023
Response from Kelvin on Oct 23, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Cruz

Great
Stayed 6 nights in Oct 2023
Response from Kelvin on Oct 14, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Randy

Stayed 2 nights in Sep 2023
Response from Kelvin on Nov 8, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, room comfort
Check in was good,we got there later than business hours and we were still greeted and got to just get in and unpack and unwind without dealing with the paperwork right of way
Stayed 4 nights in Sep 2023
Response from Kelvin on Sep 22, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Dawon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as advertised. I enjoyed the hot tub , the hanging swing which was good for relaxation the heated showers, just remember to turn the switch on for the hot water tank and the air condition in the bedroom!.. The staff was very helpful whenever I had a question or needed something. It's a nice apartment I had apartment 3A which has the jacuzzi on the balcony... I walked to the beach in 10 minutes.. I grabbed breakfast right down the road about 5 minutes walking as well as dinner right next door. It is located in a Tourist area and you do get to see the everyday life of the people which I personally appreciated. I would say definitely be smart about how you move about but that's anywhere! When I come back to Boca Chica I will be renting from them again! Beautiful service Rosy and Staff! Mucho gracias ☺️
Stayed 4 nights in Aug 2023
Response from Kelvin on Aug 29, 2023
Thank you very much for your comments, we hope to see you soon again.

6/10 Okay

Easton

Liked: Property conditions & facilities
It’s ok they just charge me two times for one days that the only thing n no hot water
Stayed 4 nights in Jul 2023
Response from Kelvin on Jul 29, 2023
Sorry to read your confusion. At the time of check-in, you must pay the cleaning and basic services fee, which was what you paid for. and yes, we have hot water, you always must to turn on the heater about 5 minutes before taking a shower.Thank you very much for your feedback. greetings

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This local hotel was great!!! Clean, secure. The management team was amazing. FIVE STARS ALL THE WAY. For the local experience, This is the place to stay.
Response from Kelvin on Jun 7, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Kelvin on Jun 7, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Mark

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying at KSL , great people & location. Food , shopping & beach are walkable (.5 half mile)
Stayed 19 nights in Apr 2023
Response from Kelvin on May 13, 2023
Thank you very much for staying with us, we hope to see you soon again.

2/10 Terrible

Brunel

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I did not have the room that I reserved.
Stayed 5 nights in Mar 2023
Response from Kelvin on Apr 8, 2023
I am very sorry to read this, apparently you did not verify exactly which apartment you were renting, because when you arrived we placed you exactly in the rented apartment. I recommend that on the next occasion, be it with us or elsewhere, always confirm and verify that you are really rented.greetings

2/10 Terrible

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Response from Kelvin on Mar 30, 2023
Thank you very much for staying with us, we hope to see you soon again.

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
I like everything
Response from Kelvin on Dec 21, 2022
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
I’m so happy to be at the property everything is good we are so nice i hope we will see next time
Response from Kelvin on Dec 4, 2022
Thank you very much for staying with us, we hope to see you soon again.

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No elevator... Plus stairway hand rails not to world wide standards.
Stayed 5 nights in Nov 2022
Response from Kelvin on Nov 30, 2022
Sorry to read for your confusion about the elevator. our property never say we have elevator. and about the stairway, the stairways are wide enough recomended in our country and have the hand rails appropriate and recommended too.Please the next time try to comunicate with us. and we help you with everything you need.

8/10 Good

Eusebio Cardenas

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, market and restaurant near by
Response from Kelvin on Nov 3, 2022
Thank you very much for staying with us. hope see you soon again.

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean & friendly. 1/4 mile walk to beach (Same Street) very affordable & secure locking entry gate. Stores & restaurants within walking distance. They did charge a extra cleaning fee which was different from Expedia , FYI. But I’m already booking my next stay here.
Stayed 10 nights in Sep 2022
Response from Kelvin on Oct 1, 2022
Thank you very much for staying with us, we hope to see you soon again.

8/10 Good

Dorah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
KSL was very pleasant. Highly secure, beautiful, clean property with updated amenities. I had apartment 4A with beautiful views and outdoor jacuzzi. There was no hot water in the whole apartment, or in the jacuzzi. I didn't mind not having hot water, but a serious issue for other's. KSL is a great property, Kevin is very responsive and will make sure you feel at home.
Stayed 7 nights in Aug 2022
Response from Kelvin on Aug 23, 2022
Thanks for you comments. and so sorry to read about hot water. the hot water apartment works fine. just have to turn on 10 minutes before take the shower, and the hot water jacuzzi works fine too. the next time just inform us if you have a problem, to resolve inmediately.

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from Kelvin on Aug 17, 2022
Thank you very much for staying with us, we hope to see you soon again.

6/10 Okay

Eric

Liked: Room comfort
Last time i talked about my stay somewhere my name was published with you guys.
Stayed 5 nights in Aug 2022

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022
Response from Kelvin on Aug 17, 2022
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

tadeusz

Liked: Cleanliness, amenities, property conditions & facilities
Nicely staying, good people and helpfull
Stayed 10 nights in Jul 2022
Response from Kelvin on Jul 20, 2022
Thank you very much for staying with us and for your comments , we hope to see you soon again.

10/10 Excellent

Vander Bemden Jn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All clean and secure air conditioner very good love it will be back 5 starts
Stayed 3 nights in Jun 2022
Response from Kelvin on Jun 7, 2022
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff
Stayed 5 nights in Mar 2022
Response from Kelvin on Apr 27, 2022
Thank you for your kind comments.

10/10 Excellent

Nicholas

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice space. Felt right at home.
Stayed 3 nights in Jan 2022
Response from Kelvin on Feb 13, 2022
Thanks for you comments, hope see you soon again.

8/10 Good

Faith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was an enjoyable place to stay. It was clean, safe, air conditioned, with an extraordinary spacious balcony. The apartment attendant responded immediately to any requests I had. This apartment location gives you the opportunity to really immerse in the Dominican culture.
Stayed 5 nights in Dec 2021
Response from Kelvin on Jan 15, 2022
Thanks for you comments. you are welcome.

10/10 Excellent

Edson

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

David

Liked: Cleanliness, room comfort
Good overall
The room was nice. But when i saw a photo of a TV screen in the ad i thought they had cable TV. No, that is too expensive i was told. Also the hot tub and terrace are locked off and only to be used by the top floor apartment. Which is a shame considering it is a fair distance to walk to the beach. But it is secure which is good in that neighborhood.
Stayed 6 nights in May 2021

6/10 Okay

PATRICK, Washington, DC

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The location is good for me, but the service is questionable they only cleaned the rooms every three days on my stay there, as a matter of fact the two rooms were only cleaned once Wednesday September 15,2020.
Stayed 7 nights in Sep 2020
Response from KSL Residence on Sep 22, 2020
Thank you for your comment, just to clarify the cleaning services that we offer are not in a daily basis, if for any reason you need an extra cleaning you have to inform us and we can diligently go through and do the additional cleaning, our staff is committed to give our guests the best services, if during your stay something is not in accordance with your expectation, we encourage you to notify us as soon as it occurs, in that case we can take the appropriate actions in time, after that it is difficult for us to respond to your suggestions or recommendations. Sincerely,

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Two bedrooms with separate air conditioners. Pull out couch. Excellent appliances in kitchen.
Stayed 1 night in Oct 2019
Response from kelvin on Oct 28, 2019
Thanks for your comments, you are always welcome

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was no less than perfect the place was very clean the staff was very helpful, if others seeing this review i would advise you on your next trip to the Dominican Republic to stay at KSL Residence dont worry about security that hotel is very secure so peeps take a trip that is the only way to find out now ni e this place is.❤❤❤❤❤ i love it
Stayed 9 nights in Sep 2019
Response from Kelvin on Sep 24, 2019
Thanks for your comments. hope see you soon. Regards

10/10 Excellent

Salome

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the residence it was big enough for the four of us. The beach was nearby and a great restaurant across the street. Any thing we needed they were close by to help. You need to know that they don’t provide for everything.
Stayed 5 nights in Aug 2019
Response from Kelvin on Sep 5, 2019
Thank you very much. Hope see you soon.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment!
Thank you Kelvin. Comfortable and clean. Owner very accommodating and onsite assistance when necessary. Modern styling, beautiful kitchen. Double bed. Plenty of room for a queen size and it would be nice. Busy street can be noisy and motorcycle company on main floor can have loud bikes during business hours if you're trying to sleep in. All in all highly recommended. Thanks again
Stayed 10 nights in Jan 2019
Response from Kelvin on Feb 8, 2019
Thank you very much, We hope see you soon.

2/10 Terrible

JONDY

Stayed 2 nights in Dec 2023

10/10 Excellent

peter

Liked: Cleanliness, room comfort
Very good.
Better then expected. No complaints. Highly recomended.
Stayed 2 nights in Sep 2023
Response from Kelvin on Sep 23, 2023
Thank you very much for staying with us, we hope to see you soon again.

10/10 Excellent

Taylin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Kelvin on Mar 13, 2023
Thank you very much for staying with us, we hope to see you soon again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Muy buen lugar, tranquilo.
Stayed 2 nights in Jun 2020
Response from Kelvin on Aug 1, 2020
Muchas Gracias