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Reviews of Hotel Lumiere Nishikasai

3 out of 5
Hotel Lumiere Nishikasai
6-20-3 Nishikasai Edogawaku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and only a 6min walk to Nishi Kasai station (Tozai line) You can easily connect to other stations from this line and great if you want to get away from the crowds and hustle and bustle of the city. We stayed in a triple room and it was just enough for the 3 of us. We had a balcony room which was lovely and we even saw Mt Fuji from the balcony and the Tokyo Skytree. It would be great if they added some outdoor furniture, but we were still so pleased with the room. Room was equipped with a washing machine that doubled as a dryer, laundry detergent can be purchased at the front desk, a microwave, mini fridge, hot plate cook top and kitchen sink. The bathroom was quite spacious and offered family size shampoo, conditioner and body wash. There were also free amenities in the lobby, such as cleansing oil, face creams, cotton tips and hairbrushes. We loved using the coffee machine in the lobby as well and the free breakfast was a plus. Super close to Disneyland, I highly recommend getting a taxi there as it was only 10-15min drive. The room did feel a little old, but we enjoyed our one week stay, it had everything we needed and the staff were all so lovely. Very impressed for a 3 star hotel.

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything else is good except for the few breakfast choices
Stayed 5 nights in May 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good no complaints
Stayed 13 nights in May 2024

8/10 Good

Sonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and only a 5 minute walk to the train station
Stayed 10 nights in Apr 2024

8/10 Good

Lorna Magana

Liked: Cleanliness, staff & service
It’s bery convinent
Stayed 4 nights in Apr 2024

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice quiet area (despite being beside a big highway) and has very good restaurants just across the road. Good access to shops (5 minutes walk away) and great links to the rail network. The staff were lovely and there is a free coffee machine in the lobby! The only thing that put me off if that the rooms are facing onto an open 'balcony' type of corridor, so it feels like a tower block. Apart from that, it was great service and they included a washing machine inside the room which is so handy when you're travelling. Top notch service and I guess you can't expect anything but a high rise in Tokyo, but I couldn't shake the 'tower block' feeling.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size room. Great view of fireworks every night.
Stayed 17 nights in Apr 2024

8/10 Good

Rashad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great. Staff were super friendly and helpful. The area has a lot of food options and markets near. The hotel just needs better pillows.
Stayed 7 nights in Apr 2024

6/10 Okay

Touyer

Disliked: Property conditions & facilities
Shops is everywhere around the hotel and convenare to shop around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanxay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station
Stayed 10 nights in Mar 2024

8/10 Good

Xiomiberth

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great staff, helpful, friendly. Very convenient location.
Stayed 2 nights in Mar 2024

10/10 Excellent

RONALD, GLEN EDEN, AUCKLAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the free breakfast, the staff were very friendly and pleasant. I highly recommend this hotel to tourist who intend to go to Tokyo Disneyland or DisneySea, it is very close to shops such as food and souvenir items, train station, convenience stores, pharmacy shop, as well as bars and dining. However the room space was sufficient enough.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joshua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a train station and has lots of food options around
Stayed 13 nights in Feb 2024

8/10 Good

Brandy Melissa

Liked: Staff & service, amenities
The property was clean and walkable distance to the train station. The hotel provides many amenities but the hotel is a little out dated in the rooms. But other than that, I recommend this hotel.
Stayed 8 nights in Feb 2024

8/10 Good

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with good breakfast service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. We stayed for a week and no complaints. Staff are really nice. Trains station is only a couple blocks away. Highly recommend!
Stayed 6 nights in Feb 2024

10/10 Excellent

Vasil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price we paid
Stayed 14 nights in Jan 2024

10/10 Excellent

Reynaldo Elijah

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023

10/10 Excellent

Wai Leung, Victorville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within 5-6 minutes walking distance to subway or bus station. Staff was very helpful and complimentary breakfast was plus.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yumiko

2/10 Terrible

Baldemar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to metro station by 5 mins walk and there are plenty of restaurants and shops nearby and safe to walk at night

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Painfully slow wifi
The staff was courteous and professional. The location was excellent for Disneyland. Lots of food options around the hotel. 5min walk from the Nishi Kasai train station. However, the wifi was terrible. It was painfully slow! My husband had to take a day off from work because the wifi was so slow and couldn’t work. Also the shower had black mold around it. I hope the hotel will make some improvements in those areas.
Stayed 2 nights in Nov 2023

10/10 Excellent

MAHENDRA

Traveled with family
Comfortable and pleasant stay...throughout the year...
Stayed 1 night in Nov 2023

8/10 Good

Mimi

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seems to be old but my room was clean and I loved my bed! There’s a free breakfast and free coffee in the lobby which is awesome! Only the thing I felt sad during my stay was that I wanted my room to be cleaned but when I came back around passed 12:30 pm, it hasn’t cleaned yet. Since I really wanted to rest, the girl at the reception was really very nice and apologetic and given me fresh towels and pajamas. I felt so grateful!! Thank you! Will probably be back again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the local station, easy access to everything
Stayed 7 nights in Oct 2023

8/10 Good

Kira, Midland

Business traveler
Liked: Staff & service, amenities
The hotel was nice and the bed was comfy. I was just a ittle disturbed by lots of mold and mildew around the air conditioning unit.
Stayed 1 night in Oct 2023

10/10 Excellent

Januar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a walkable distance from the train station, but unfortunately there were no shops in its immediate vicinity. You need to talk to the station area, which has shops and restaurants. Still, I think it wasn't too inconvenient.
Stayed 1 night in Oct 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Japanese hotel, which means nothing fabulous, but a great place for cheaper pricing and not too far from the center of things by the fairly close train station. Had a triple room and not a ton of space for 3 people, as the beds took up the majority of the room, but room enough to place suitcases with a little nook and a table and two chairs. Bathroom had more counter space than other hotels I've stayed in. If you're there for a longer period of time, there is a combo washer/dryer in the room.
Stayed 2 nights in Sep 2023

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very straightforward, basic hotel. Everything you need, including toiletries and pajamas provided. Small room - just enough space to walk around beds. But that’s Japan for you!
Stayed 2 nights in Oct 2023

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place close to the Train station
Great place to stay. Close to the train station. Staff were helpful but dont speak English. I had a translator that i used to communicate. Room was small and tight, but was clean and good place to sleep. Breakfast was nice, we had 2 or 3 options depending on the day as we are vegetarian. Croissants, bread, yogurt with granola, coffe juice and milk were all good options. I would definitely recommend.
Stayed 4 nights in Aug 2023

6/10 Okay

Yumiko

Stayed 14 nights in Jul 2023

8/10 Good

Htet Wai

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are not so active and friendly for welcoming the customers.
Stayed 2 nights in Jul 2023

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good place for Disneyland if you drive. It's near nishi kansai station where you can get food and supermarket. Rooms are fairly small but can squeeze a family of 5. Counter staff are not proficient in English but can use Google translate.
Stayed 8 nights in Jun 2023

10/10 Excellent

Emerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in tokyo
Great place, nice location and very friendly staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Eriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

GITA

Liked: Cleanliness, staff & service, property conditions & facilities
2泊良い泊まりでした。ありがとうございました😊
Stayed 2 nights in May 2023

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! All of the staff were lovely and breakfast was great! The train station was only around the corner and we were really close to Disneyland! I would definitely book again :)
Stayed 3 nights in May 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2023

10/10 Excellent

Gayle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved that there was a washer/dryer inn the room and breakfast was included! It was very nice to have a place to stay fairly close to Disneyland.
Stayed 2 nights in Apr 2023

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rechel

Traveled with family and small children
Liked: Staff & service, amenities
The service is excellent we will stay again in this hotel
Stayed 4 nights in Apr 2023

10/10 Excellent

Hiro

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access to surrounding area of tokyo.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yan Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugoi!
Front desk was nice and helpful. Free breakfast is always a plus, though it was simple one. Free coffee was great. Room was a little small, especially if you have large luggage, but it was a worthwhile sacrifice for a larger bed. Only Japanese channels on TV. Curtains were also dusty but other than that, room was clean. The kettle is unreliable. Does not boil to 100 degrees so it can't be used to cook cup noodles. The coffee machine downstairs dispenses hot water. Location is great. About a 5 minute walk to the Tozai line, which has a lot of food, convenience stores and a supermarket nearby. There are also bars and food around the hotel. Overall a great stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sung-eun

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean, close to metro station, laundry in room, comfortable beds, excellent breakfast. Overall felt like at home.
Stayed 11 nights in Mar 2023

2/10 Terrible

Diona

Stayed 3 nights in Mar 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice budget hotel
Nice place great access to metro
Stayed 5 nights in Dec 2022

10/10 Excellent

Mariko

Stayed 3 nights in Nov 2022