8.8/10 Excellent! (1,746 reviews)
We have stayed here in the past. Last time we had a ocean front balcony room and were very happy. This time we were supposed to have a balcony but we're given a patio ocean view room. My initial booking was for this room but they emailed me offering an upgrade to a balcony for a nominal charge. I accepted and they confirmed. When we arrived we were told there was an error and we had to take the bottom room or try elsewhere! Well on such short notice I felt we were stuck. I later found out through Expedia that they had overbooked the balcony rooms. As for our room, the view was great. The room was not so great. The bathroom was updated. There rest had furniture that looked from a thrift store. The carpet needed to go where old carpets go to die! Looked filthy. Would have been nice to have a microwave. Bed was OK. Though not a part of the hotel, the new restaurant attached to it was wonderful. Overall, this place is in need of a major renovation. We will no stay here again.
Reviewed on Aug 14, 2026