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Arbutus Inn

3.0 star property
Travelers can consult the 24-hour front desk while planning their adventures near Victoria Clipper Ferry Terminal, making exploration seamless

Choose dates to view prices

With views of Victoria Harbour, Arbutus Inn provides a comfortable base with in-room WiFi and a knowledgeable staff. Guests appreciate the practical amenities including self parking, a vending machine for quick snacks, and a computer station for last-minute research.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(81 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(79 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(23 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Burnside, a neighborhood in Victoria, is home to Arbutus Inn. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • Government Street
    Government Street
    4 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    Topaz Park
    4 min walk - 0.3 miles
  • Victoria_SaveOnFoodsMemorialCentre_6129145-5
    Save-On-Foods Memorial Centre
    19 min walk - 1.0 mile
  • MayFair Shopping Centre
    6 min walk - 0.3 miles
  • Galloping Goose Trail
    12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    23 min drive

Restaurants

  • Starbucks
    9 min walk
  • Tim Hortons
    7 min walk
  • Tim Hortons
    2 min walk
  • Cakes Etc
    4 min walk
  • Starbucks
    8 min walk

About this property

Arbutus Inn

  • Hotel near Victoria Harbour
  • Near Victoria Clipper Ferry Terminal, Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A 24-hour front desk, smoke-free premises, and a vending machine
    • A computer station
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arbutus Inn?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on May 18, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 947 out of 1861 reviews
Rating 8 - Good. 628 out of 1861 reviews
Rating 6 - Okay. 181 out of 1861 reviews
Rating 4 - Poor. 56 out of 1861 reviews
Rating 2 - Terrible. 49 out of 1861 reviews

Reviews

Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the Inn was clean and was very close to amenities
Stayed 7 nights in Apr 2026
Verified

8/10 Good

KEITH ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was comfortable, nice bathroom. For a one night stay it was perfect.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, parking excellent. Great diner for breakfast over the road, Spoons.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel for the price and the location and the room, It was a good value. I would stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good and staff dealing very nicely.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, friendly, helpful staff, close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap and clean place to stay. Tim Hortons across the street and a nice Raman place near by for dinner.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Very decent hotel for the price point. Front desk staff were very helpful and kind.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, comfy beds, great location. Enjoyed my 4 night stay very much. Will be back
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Staffs are friendly. I wish they would have a coffee in the lobby though.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Klaus Peter

Clean, comfy bed!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ibuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff I talked was really nice and I had no problem while staying there. It was also helpful that they hold my luggage after checking out. Thank you so much!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet at night. Very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Very clean rooms and common areas. Friendly staff. Reasonable rates.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gurdip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free fast Wi Fi , free parking, fast check in and out.very friendly staff. Very clean, comfortable beds, no noice, bus stand 15 metre,downtown 1.7km, Tim horton just cross the street, Mayfair Mall 6min walk.we will stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an unbeatable location; we were able to walk everywhere! It’s definitely a great value for the money given how central and convenient it is. A perfect choice for anyone looking to explore the city on foot without breaking the bank.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness
I have stayed here on a number of occasions and always given good reviews. However, this time I was disappointed to get only cold water for my shower on both mornings of my stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel for an overnight stay, very reasonable price. Staff were friendly, comfortable bed, very clean, newly renovated. Our TV didn't work, they offered us a different room. I would stay again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a premium king room and were happily surprised with a large bathroom with a soaker tub and glass enclosed shower. Room was spotless and bed was comfortable. Wonderful friendly staff for check-in. The only negative was the slight musty smell upon entering the room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roberto A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel/motel its clean most important, clean, relax, everithing is fine to go to sleep and spend a night or some of them at affordable price. AAAAAA+++++
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We did not have a kitchen. The room has been completely renovated. Ample parking for guests, close to many local amenities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026