Outdoor pool, pool umbrellas, sun loungers

Reviews of Home2 Suites by Hilton Abilene

3 out of 5
Home2 Suites by Hilton Abilene
2109 SCOTTISH ROAD, Abilene, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 366 out of 458 reviews" "
Rating 8 - Good. 56 out of 458 reviews" "
Rating 6 - Okay. 24 out of 458 reviews" "
Rating 4 - Poor. 4 out of 458 reviews" "
Rating 2 - Terrible. 8 out of 458 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Andrew, Thank you for staying with us! Knowing you enjoyed every aspect of your stay at Home2 Suites by Hilton Abilene is why we do what we do! Thank you for taking the time to leave your rating. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Melissa L., General Manager

10/10 Excellent

Lauren, Abilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 14, 2024
Dear Lauren, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Home2 Suites by Hilton Abilene. We look forward to your return and wish you all the best with your future travels.Melissa L., General Manager

10/10 Excellent

Derron

Stayed 1 night in Apr 2024
Response from General Manager on May 13, 2024
Dear Derron, Thank you for staying at Home2 Suites by Hilton Abilene and for giving us such a great review. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to your next visit!Melissa L., General Manager

8/10 Good

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast that was available was not good at all.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Lisa, We are genuinely sorry to read the breakfast didn't meet your expectations. Your feedback is valuable and helps us strive for excellence. Rest assured, we continuously work to enhance our offerings to ensure every guest enjoys a satisfying stay. We hope you will give us another chance to impress you with our improvements. Thank you for choosing to stay with us.Melissa L., General Manager

10/10 Excellent

SHERRY

Liked: Staff & service, amenities, property conditions & facilities
I specifically asked for non smoking room close to elevator as I’m traveling alone. Have to use cane and suitcase to pull. Also shuttle to airport at 8am is booked. Will double check that in morning at breakfast to confirm. Very happy with all so far!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear SHERRY, We are delighted you are enjoying your stay at Home2 Suites by Hilton Abilene. Your satisfaction is our priority, and we are glad to read you are pleased with our service. We will ensure your shuttle booking is confirmed for your convenience. Thank you for choosing us, and we hope to welcome you back soon for another enjoyable stay.Melissa L., General Manager

10/10 Excellent

Joshua, stanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying here again
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Joshua, We are thrilled to read you had such a great experience at Home2 Suites by Hilton Abilene. Your intention to stay with us again is the highest praise we could receive. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay.Melissa L., General Manager

10/10 Excellent

Jack

Traveled with family
Great room
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Jack, We are delighted to read you enjoyed your stay at Home2 Suites by Hilton Abilene. Providing comfortable and pleasant accommodations is our priority, and we are thrilled that your room met your expectations. Should your travels bring you back to the area, we love to welcome you for another great experience. Thank you for your feedback.Melissa L., General Manager

10/10 Excellent

Lois Hampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at this hotel. I love it!!!!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Lois Hampton, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Home2 Suites by Hilton Abilene and that we exceeded all of your expectations. That's what we like to see. We can't wait to share another fantastic experience with you soon.Melissa L., General Manager

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times and each time has been a perfect experience. Great staff, clean rooms and a relaxed atmosphere.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Jay, We are delighted you had an excellent stay at Home2 Suites by Hilton Abilene. Our dedicated staff works hard to ensure guests like you feel welcome and comfortable. Your praise for our clean rooms and relaxed atmosphere means a lot to us. Thank you for your continued loyalty, and we look forward to welcoming you back again soon!Melissa L., General Manager

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Chris, We are thrilled to read you love your experience at Home2 Suites by Hilton Abilene! Your satisfaction is our priority, and we are delighted to provide you with a comfortable and enjoyable stay. Thank you for choosing us, and we look forward to welcoming you back for more memorable moments! Melissa L., General Manager

10/10 Excellent

Ryan

Traveled with group, Business traveler
Liked: Amenities
Great staff clean rooms
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Ryan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Home2 Suites by Hilton Abilene. We look forward to your return and wish you all the best with your future travels.Melissa L., General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Timothy, Thank you for being our guest at Home2 Suites by Hilton Abilene. We are genuinely pleased that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to welcoming you again soon.Melissa L., General Manager

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Tiffany, Thank you for the fantastic rating. We are thrilled we met your expectations for a fulfilling stay at Home2 Suites by Hilton Abilene. We hope to have the pleasure of doing so again whenever you return to our area.Melissa L., General Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly Comfortable & Convenient
From the hospitality at Check-in to the very appealing and comfortable room to the impressive continental breakfast and the ease of Chdck-out, I was very impressed! It is a bonus that it is close to the local universities.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 28, 2024
Dear Michael, Thank you for sharing your wonderful experience at Home2 Suites by Hilton Abilene! We're thrilled that your stay was both incredibly comfortable and convenient. From the warm check-in to the appealing room, impressive continental breakfast, and easy check-out, your satisfaction is our priority. The proximity to local universities is an added bonus. We look forward to welcoming you back!Melissa L., General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Guest, Thank you for the outstanding rating for Home2 Suites by Hilton Abilene! We're delighted to have provided you with a fulfilling visit. It was our pleasure to have you stay with us, and we hope to welcome you again soon.Melissa L., General Manager

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great, cleaned and well maintained.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 20, 2024
Dear Clyde, Thank you for your generous review of Home2 Suites by Hilton Abilene. Providing seamless experiences is our goal, and it is a pleasure to know that you enjoyed our clean and well-maintained accommodations. We appreciate your kind feedback and look forward to welcoming you back in the future!Melissa L., General Manager

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 19, 2024
Dear Ryan, We're thrilled to receive your generous rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Home2 Suites by Hilton Abilene. Thank you for choosing our hotel; we hope to see you again soon.Melissa L., General Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Nicole, Thank you for the outstanding rating for Home2 Suites by Hilton Abilene! We are thrilled that we were able to provide you with an excellent stay. It warms our hearts to see that our guests enjoyed their visit. We look forward to your return and wish you all the best with your future travels.Melissa L., General Manager

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Meredith, Thank you for the excellent rating for Home2 Suites by Hilton Abilene! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Melissa L., General Manager

10/10 Excellent

Kein

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Dear Kein, We are delighted you enjoyed your stay at Home2 Suites by Hilton Abilene. We strive to provide each guest with an exceptional visit; therefore, it is gratifying to know that we exceeded your expectations. We look forward to welcoming you back for another fulfilling stay.Melissa L., General Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our checkin was the best we have ever experienced at any hotel
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Dear Laura, Thank you for choosing Home2 Suites by Hilton Abilene and sharing your positive check-in experience. We're thrilled to hear that it was the best you've ever had. Our team strives to provide exceptional service, and we look forward to delivering more memorable moments during your stay.Melissa L., General Manager

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote check-in impossible but facility was great
The lobby was clean, we were checked in promptly, and the room was clean, spacious, comfy and well accommodated. The only glitch we experienced was trying to check in online. The exact name of the app was not given, so I had to guess which one it might be. Then I had to have my Hilton number, which I did not have and could not find. At the very least, the exact name of the app should have been provided I spent 30 minutes trying to check in remotely and was unsuccessful. Ended up doing it the old-fashioned way.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 17, 2023
Dear Diane, Thank you for sharing your great experience at Home2 Suites by Hilton Abilene. We're delighted to know that you found our lobby, check-in process, and accommodations to be outstanding. We do apologize for any challenges you faced with the remote check-in and appreciate your feedback. Your insights help us improve our services, and we hope to welcome you back for another comfortable stay.Melissa L., General Manager

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just had a little get a way. Very pleasant
Stayed 1 night in Nov 2023
Response from General Manager on Dec 15, 2023
Dear Janie, We're thrilled you enjoyed your getaway at Home2 Suites by Hilton Abilene! Providing a pleasant experience is our aim, and we're pleased that you found it enjoyable. We look forward to welcoming you back for another delightful stay!Melissa L., General Manager

10/10 Excellent

DOUG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & all the comforts of having me!
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear DOUG, We're thrilled to read that we exceeded your expectations for a comfortable stay at Home2 Suites by Hilton Abilene! Providing a cozy and welcoming experience is our goal, and we appreciate your positive feedback. We look forward to hosting you again soon.Melissa L., General Manager

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay during Thanksgiving. Convenient, close, easy access, quiet, clean, spacious.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 24, 2023
Dear Deirdre, We're thrilled to learn that your stay at Home2 Suites by Hilton Abilene was perfect for your Thanksgiving getaway. Your positive feedback about the convenience, cleanliness, and spaciousness is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back for another excellent experience in the future!Melissa L., General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
The staff are very nice. The pool was heated and quite nice. It was Very clean and quiet
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 20, 2023
Dear Guest, Thank you for your generous feedback about your stay at Home2 Suites by Hilton Abilene! We're delighted to see that you had an amazing experience, enjoyed our exceptional service, and appreciated the clean and quiet environment. It is also a pleasure to know that you loved the pool. Thanks again for being our guest; we look forward to welcoming you back for another enjoyable stay in the future.Melissa L., General Manager

10/10 Excellent

Michelle Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The best part was Bobbi. She is a great person.
Stayed 6 nights in Nov 2023
Response from General Manager on Nov 17, 2023
Dear Michelle Ann, Thank you for sharing your generous feedback for Home2 Suites by Hilton Abilene! We're thrilled to read that your stay was pleasant and that Bobbi's excellent service stood out. We will certainly enjoy sharing your compliments with our team to let them know our guests noticed their efforts. We appreciate your kind words and look forward to hosting you again for another memorable stay!Melissa L., General Manager

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. All of the employees were very friendly and accommodating
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 13, 2023
Dear Marina, We're delighted you had a positive experience at Home2 Suites by Hilton Abilene! It's lovely to hear that you found our hotel nice and clean and that our friendly and accommodating staff made your stay enjoyable. Thank you for sharing your feedback, and we hope to welcome you back for another fantastic stay!Melissa L., General Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Daniel, We are delighted you thoroughly enjoyed your stay at Home2 Suites by Hilton Abilene. We strive to provide each guest with an exceptional visit; therefore, it is gratifying to know that we exceeded your expectations. We hope you will choose us again whenever your travels bring you to our area.Melissa L., General Manager

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Dear Leeann, Thanks for the outstanding rating! We are delighted your time at Home2 Suites by Hilton Abilene was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Melissa L., General Manager

10/10 Excellent

Sebastien, dallas

Stayed 2 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Sebastien, Thank you for the kind rating of Home2 Suites by Hilton Abilene. We are delighted to see that you enjoyed an excellent stay with us. We hope to have the pleasure of hosting you again soon.Melissa L., General Manager

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room was very clean, comfy bed and pillows. Staff was excellent, chatty and friendly!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 4, 2023
Dear Tosha, Thank you for taking the time to share such generous remarks for our hotel. We're delighted you enjoyed our clean rooms and comfortable bedding. Furthermore, we appreciate you recognizing the efforts of our devoted team. It'll be a real pleasure to share your compliments with our associates. We loved hosting you at Home2 Suites by Hilton Abilene, and we hope to welcome you back soon.Melissa L., General Manager

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 3, 2023
Dear Diana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you thoroughly enjoyed your stay. It was our pleasure hosting you at Home2 Suites by Hilton Abilene; we hope to see you again soon. Melissa L., General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure nice, clean, quiet and awesome
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Jennifer, Thank you for choosing Home2 Suites by Hilton Abilene for your recent stay. We are delighted to read your generous compliments about how much you enjoyed our immaculate and relaxing accommodations, and we appreciate you sharing these comments. It was a pleasure hosting your visit, and we hope to welcome you again soon.Melissa L., General Manager

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 21, 2023
Dear Sun, Thank you for choosing Home2 Suites by Hilton Abilene and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a seamless stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Melissa L., General Manager

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Dear Susan, It is gratifying to know you enjoyed everything about your time at Home2 Suites by Hilton Abilene, and we appreciate your excellent rating. It was a pleasure accommodating you, and we hope you will be able to stay with us again soon.Melissa L., General Manager

10/10 Excellent

James P

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable.
Stayed 7 nights in Sep 2023
Response from General Manager on Oct 28, 2023
Dear James, We're delighted to know you had a great and comfortable stay at Home2 Suites by Hilton Abilene. We love providing our guests with a relaxing environment, and we are pleased this was your experience. Should your travels bring you back to the area, we look forward to hosting you again for another enjoyable visit.Melissa L., General Manager

10/10 Excellent

Mina

Stayed 1 night in Oct 2023
Response from General Manager on Oct 29, 2023
Dear Mina, We appreciate you taking the time to leave your kind rating for Home2 Suites by Hilton Abilene. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Melissa L., General Manager

10/10 Excellent

vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean and comfortable. Staff was very helpful, polite and pleasant.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 3, 2023
Dear vera, Thank you for staying with us at Home2 Suites by Hilton Abilene. We appreciate your feedback and are happy to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Reviews like yours make it all worthwhile. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Melissa L., General Manager

10/10 Excellent

Winston

Stayed 2 nights in Sep 2023
Response from General Manager on Oct 15, 2023
Dear Winston, Thank you for staying with us and for your fabulous rating. On behalf of all of us at Home2 Suites by Hilton Abilene, we would like to invite you for another outstanding visit.Melissa L., General Manager

6/10 Okay

Phillip

Disliked: Amenities
The hotel is no smoking, but we had to walk through a smoking area complete with sitting areas right outside the entrance. There were probably 10-15 people smoking directly outside the main entrance. The couch was old and torn up. The mattress had mold on the bottom. We had no room service as far as trash, towels, nothing. When we asked, we had to go get towels & a trash bag to empty our trash cans
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Phillip, Thank you for being our guest and sharing your valuable review. We apologize for the inconvenience you experienced during your stay. Our team works diligently to maintain a clean and comfortable environment for all guests. We'll certainly review your feedback to ensure our no-smoking policy is enforced properly. Further, we have noted your observations regarding our furnishings, mattress, and room service. We will work to resolve these issues promptly and prevent such matters from affecting future guests. We hope you will allow us a future opportunity to welcome you back and demonstrate our commitment to providing seamless visits.Melissa L., General Manager

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 28, 2023
Dear Guadalupe, We are pleased you had a great experience with us at Home2 Suites by Hilton Abilene, and we appreciate the kind rating. It was our pleasure accommodating you, and we look forward to having you back soon for another satisfying visit.Melissa L., General Manager

10/10 Excellent

Joe

Stayed 1 night in Sep 2023
Response from General Manager on Sep 18, 2023
Dear Joe, Thank you for choosing Home2 Suites by Hilton Abilene for your recent stay! We continually work to provide each guest with an exceptional experience. Therefore, we are overjoyed to see that you had an excellent time with us. We appreciate your fantastic rating, and we hope to have the pleasure of welcoming you again soon.Melissa L., General Manager

10/10 Excellent

Manuel, Clarksville

Stayed 2 nights in Sep 2023
Response from General Manager on Sep 30, 2023
Dear Manuel, Thank you for the perfect rating. We are glad you had a wonderful time at Home2 Suites by Hilton Abilene. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Melissa L., General Manager

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Camille, It is gratifying to receive your fabulous rating. We are thrilled you had an excellent time with us at Home2 Suites by Hilton Abilene. We enjoyed having you as our guest, and we hope to welcome you back soon for another fulfilling stay.Melissa L., General Manager

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were attending our grandsons first college football game. The hotel was a perfect location, had friendly service, comfortable rooms with included breakfast, & a full kitchen for other meal prep. We totally loved our stay.
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 3, 2023
Dear Janet, Thank you for sharing your kind feedback. We always want our guests to have the best time with us, and we are delighted that you thoroughly enjoyed your time with us. Thank you for mentioning your love for our convenient location, comfortable rooms, and impeccable service. Our team would be thrilled to know their efforts were recognized. Further, we are glad you could enjoy our complimentary hot breakfast buffet. It was our pleasure accommodating you at Home2 Suites by Hilton Abilene, and we hope to see you again soon.Melissa L., General Manager

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I enjoy staying here. I love the atmosphere, customer service, and how clean. I can trust this hotel. We have a child that goes to Abilene Christian University and this is where I stay.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 26, 2023
Dear Kari, Thank you for taking the time to post such delightful comments regarding your visit to Home2 Suites by Hilton Abilene. Your compliments were a pleasure to read. We are delighted our associates did an excellent job accommodating you, and we will enjoy sharing your compliments with everyone. Further, we are pleased you loved our relaxing atmosphere and that our location was perfect for your stay. The pleasure was all ours, and we hope you will continue choosing us whenever you return to our area.Melissa L., General Manager

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very well maintained. Clean. Very friendly staff.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Larry, We are delighted you had an excellent time with us at Home2 Suites by Hilton Abilene. Thank you so much for the fabulous rating. We are committed to ensuring comfortable accommodations and impeccable services to all our guests. Therefore, we are pleased to see that this was your experience. It was a pleasure having you as our guest, and we hope to welcome you back soon.Melissa L., General Manager

8/10 Good

Tia Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and looked newly renovated.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 17, 2023
Dear Tia Christine, Thank you for choosing Home2 Suites by Hilton Abilene for your recent stay. It was great to read your generous compliments about how much you enjoyed our well-maintained and beautiful accommodations, and we appreciate you sharing these comments. It was a pleasure hosting your visit, and we look forward to welcoming you again soon.Melissa L., General Manager

10/10 Excellent

Laurie

Stayed 1 night in Aug 2023
Response from General Manager on Aug 14, 2023
Dear Laurie, Thank you for choosing Home2 Suites by Hilton Abilene. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we are thrilled that you had an excellent stay. It was our pleasure hosting you, and we look forward to hosting you again soon.Best Regards, Sam Sudah General Manager