Front of property - evening/night

Reviews of Red Carpet Inn

2 out of 5
Red Carpet Inn
8257 Richmond Hwy, Mount Vernon, Alexandria, VA

Reviews

5.2
Rating 10 - Excellent. 14 out of 122 reviews" "
Rating 8 - Good. 24 out of 122 reviews" "
Rating 6 - Okay. 22 out of 122 reviews" "
Rating 4 - Poor. 13 out of 122 reviews" "
Rating 2 - Terrible. 49 out of 122 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

mitchell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a bit run down, staff was super nice
Stayed 1 night in Apr 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
Absolutely a horrible place. After confirming our room multiple times a week before our checked I was greeted to a closed office and told that my room wasn’t never booked (even thought I have phone records and emails for proof) and was turned away in the middle of the night. Management has yet to call and offer compensation or a remedy for there problems that was completely avoidable. Would not recommend this establishment.
Stayed 2 nights in Nov 2022

2/10 Terrible

Emma

Disliked: Cleanliness
Bad service

2/10 Terrible

Rickk

Disliked: Cleanliness, property conditions & facilities
I never checked in because the rate was changed from the agreed upon rate when booked. Property looked very low scale and safety possibly a concern.
Stayed 4 nights in Oct 2022

6/10 Okay

Rekik

Business traveler
Some tried to come in our room. Even though the room was locked, and said wrong room, and left right away when they knew someone is in the room. They also charged as a different amount upon arrival.
Stayed 1 night in Oct 2022

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dude didnt even let us stay there we knocked on the door but no one came and opened the door
Stayed 1 night in Sep 2022

2/10 Terrible

ARTURO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half-Way House
The place is a half-way house! Very dirty furniture and no air condition in the room. The lady Liz, site manager, was very nice and refunded me my money when she realized that there was no AC and the furniture was very dirty
Stayed 2 nights in Sep 2022

2/10 Terrible

Mae

Stayed 1 night in Sep 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Angel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay at red inn
Who ever clean my room went through my things they only fix bed and did nothing else. It didn't make me feel secure to leave my stuff in here for three nights. I didn't know this hotel would be so far away from my job. I wish I can cancel tomorrow and get closer to my usual picks.
Stayed 1 night in Jun 2022

10/10 Excellent

Steve

Liked: Staff & service
Clean
Stayed 1 night in Apr 2022
Response from MJ on Apr 11, 2022
Thank You Steve. It was our pleasure to have you stay with us and we look forward to another opportunity.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was was it was a little apprehensive because it was so inexpensive. But it was clean, quiet, the bed was comfortable, and the water pressure in the shower was great. The proprietor was very nice. There were light-filtering shades on the windows and no curtains so the lights from the parking lot shined through. Plus, there was a huge lighted "EXIT" sign over the door which I thought was unnecessary. However, I would stay there again and will just bring a blindfold for sleeping. A good value for the money.
Stayed 1 night in Mar 2022
Response from Mj on Apr 11, 2022
Thank you Linda for giving us an opportunity to serve you. I am sorry for the exit sign as it is fire dept.'s requirement. We will try to find a solution to this problem. Hope, you would give us another opportunity whenever need arises.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was horrible. Mattress was old. Multiple people in next room. We left within the hour.
Stayed 1 night in Mar 2022
Response from MJ on Mar 13, 2022
WISH WE WERE TOLD. WE COULD HAVE GIVEN YOU A DIFFRENT ROOM. SORRY FOR THE INCONVINIENCE.

2/10 Terrible

MARY, REDLANDS

Stayed 4 nights in Jan 2022

2/10 Terrible

JR

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Thw lady at the desk was very nice, but the hotel for its rating and cost was way less then adequate. The room had bugs, and had stains on the sheets. d bathroom door was broken, and there was stains on the floor. I would never stay or use gbis hotel again, i wish i could get a refund.
Stayed 1 night in Dec 2021

2/10 Terrible

jeri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not recognize Hotels.com
We pulled up and did not even stay. They said they were not part of Hotels.com. It was a very scary neighborhood. A man was sitting outside drinking alcohol and told us if we wanted to stay there we needed to knock on room number 12 that man would help us. We drove away as fast as we could. We called Hotels.com canceled that reservation and booked a nicer hotel miles away. Because they said they are not part of Hotels.com they really should be removed from your website. That was misleading and you put us in a dangerous situation.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Its a nice property but i didnt stay there
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rats on property
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
Very old and smell musty. The sheets had stains on them.
Stayed 1 night in Apr 2021

6/10 Okay

Stefanie R

Liked: Cleanliness, staff & service, room comfort
adequate but the room needs a little tlc/repair
The staff was fantastic when I could find them, but the room had a bit of a smell and was kind of beat up (with marks on the walls, a dresser that wouldn’t stay closed, the only electrical outlet was 1/2 melted). The room was laid out awkwardly, the side table was too far away from an outlet for anything on it to be plugged in so I was unable to use the lamp or have anything plugged in while it was on the bedside table. The walls were extremely thin so I could hear in detail the conversations and t.v.’s of the other rooms around me. Traffic sounds were minimal, which was great since this is right off of the highway. Lastly a big red Exit sign over the inside of the door that was brightly illuminated when the room was dark, so when I was sleeping the room was lit up red. All of this was a little disappointing since I opted for the more expensive room. I had family in another cheaper room and their experience was fine, altogether much nicer. I never received the wifi password and the office didn’t open until 11am so there was no one at the front desk until 11 am, which made it hard to communicate with anyone if I needed something. The air conditioner worked well, the bathroom was fairly clean but there were a lot of little spiders near the sink. The water temperature and pressure was decent. Over all this experience was basically adequate. Better and worse than anticipated in ways, but it was cost efficient.
Stayed 5 nights in Jul 2020

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from ALEX on Feb 21, 2020
Thank you so much for the opportunity to serve you and look forward to having you again. we will try harder to ensure your complete satisfaction in future.

8/10 Good

Ric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from KAY on Feb 18, 2020
Thank you so much for the opportunity to serve you and look forward to having you again. we will try harder to ensure your complete satisfaction in future.

6/10 Okay

TheWriter, Washington D.C.

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Alex on Feb 8, 2020
.Thank You so much and we promise to work harder to ensure a better stay for you when you visit us next time. Looking forward to your next visit.

6/10 Okay

James, Washington D.C.

Business traveler
Liked: Cleanliness
Okay, I originally went to that particular property because I Personally thought that I'd be able to avoid nonsense and more drama, yet I can now see that that's Not going to happen No matter where I go in the Country let Alone around the Washington DC, where certain individuals keep coming with the behind your back Gossip and Lying, Covering up for whom and/or What, making sure that I'm Never going to be able to find Peace anywhere, especially while in the DC Metro area trying to inform Government of a few things! How is this place on the first day was one price, but then the next day ended up being over $20 more with No WiFi and a few other issues, Anything that's going to Help keep me Broken and out on the Streets unable to say Anything to Anybody!
Stayed 1 night in Feb 2020
Response from Alex on Feb 8, 2020
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8/10 Good

Bob, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from MJ on Feb 3, 2020
Thanks for choosing Red Carpet Inn

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean cheap motel.
It's a Spartan, clean, quiet place to stay on the outskirts of DC. Manager is very attentive, but it's a small motel without many creature comforts you get from bigger chains. Would definitely use it again if I was traveling by myself.
Stayed 1 night in Oct 2019
Response from Alex on Oct 13, 2019
Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Pavan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Cheryl

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good room
A good basic hotel located on a main road close to restaurants and grocery stores. TV channels were limited and not the usual offerings. The shower is ridiculously small. But it’s clean and the staff is nice and helpful.
Stayed 5 nights in Sep 2019
Response from Alex on Sep 21, 2019
Thank you for taking the time to share your recent experience at our motel. We are so glad you found our motel a good place to stay.Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like, please connect with me at the hotel or via email at redcarpetinnalexandria@gmail.com. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our motel in the future.

6/10 Okay

Michelle

Lacks fresh air
Stayed 1 night in Aug 2019
Response from Alex on Sep 21, 2019
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Alex on Aug 16, 2019
Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close by Ft. Belvoir
Had to visit Ft. Belvoir, very conveniently located, but nothing else to do. Check in was easy, but when I wanted to check out, I found the registration area close and the desk vacated. However, all went well after a short call.
Stayed 1 night in Aug 2019
Response from Alex on Aug 16, 2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Alex on Aug 7, 2019
Thanks for the awesome review,We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The email I got from the property claimed that the hotel check in ends at midnight and that a late check-in has to be called in advance, however, they close at 11:30. Later when addressing this, they ignored the fact that their email lied and just tried justifying the property closing early claiming it's how their prices are low (Other hotels have even lower prices and have a proper check in front desk), and never once addressed that. Also, at the very end of my visit, management came knocking on my door asking for me to remove a bad review I left earlier. Very unprofessional, and later on, days after I left, management sent me a passive-aggressive email regarding the experience, their policies, and everything about the visit. Highly recommend not staying there. It doesn't do you any good if you have a late flight or are arriving late, the email lies, and management is very unprofessional and might knock on your door if you leave a bad review.
Stayed 2 nights in Jul 2019

4/10 Poor

sosthene

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
not bad
only issue is with cleanliness no ice maker
Stayed 1 night in Jul 2019
Response from Alex on Aug 3, 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Alex on Jul 17, 2019
Thanks For Choosing Red Carpet Inn

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
The staff was so helpful after my surgery. They allowed my brother and I to check in early and made it very easy. They are undergoing some renovationss right now, which accounts for some disorder in appearance.
Stayed 1 night in Jul 2019
Response from mj on Jul 12, 2019
Thank you so much for the kind words. Hope, you feel better soon and we look forward to your next visit.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stone tiled floors are much nicer than carpet! I would ave enjoyed an easy chair in the room, but the bed was quite comfortable. Excellent service, thank you.
Stayed 2 nights in Jul 2019
Response from mj on Jul 11, 2019
We Thank you for a wonderful review and giving us the opportunity to serve you. Hope, you and your friends will stay with us in future as well.

4/10 Poor

K

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
There won't be anyone at the desk to check you in. You have to call a number posted on the door but no one answered for me in two attempts. Once we finally got a room, it was mystifyingly damp. It felt like we were staying in a jungle swamp rather than Alexandria. The tile floor stayed wet the whole time and there were noticeable cigarette burns everywhere but it was clean enough and didn't smell bad. About what you'd expect for the price.
Stayed 1 night in Jun 2019
Response from RED CARPET INN on Jun 22, 2019
Thanks for taking the time to write a review about your recent stay. We will appreciate the feedback and we are very sorry for the issue with your room during your stay. We will take your comment under consideration as we continually work to improve guest experience. We will you will consider staying with us again in the future.

4/10 Poor

Lydine Beauvais

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!!!
I was looking for a place for my son and I to rest as we were trying to figure things out, the place had roaches and the sheets looked like they are yellow tinted sheets there was a throw on the bed that wasn’t even clean. By the time I settled in the office had already closed.
Stayed 1 night in Jun 2019
Response from RED CARPET INN on Jun 22, 2019
Thanks for taking the time to write a review about your recent stay. We will appreciate the feedback and we are very sorry for the issue with your room during your stay. We will take your comment under consideration as we continually work to improve guest experience. We will you will consider staying with us again in the future.

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from Alex on Jun 17, 2019
Thanks for choosing Red Carpet Inn

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in May 2019
Response from MJ on May 10, 2019
Thank You very much for the a wonderful review. We look forward to your next visit.

10/10 Excellent

per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from MJ on May 10, 2019
Thank You very much for a outstanding review. Please come back and stay with us so that we can serv you.

6/10 Okay

Joshua

Disliked: Property conditions & facilities, room comfort
Door had gap that let the cold weathered leak into room..
Stayed 2 nights in Apr 2019
Response from MJ on May 10, 2019
We will fix the door gap and assure you that next time it will be perfect. Hope, you give us another chance.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a non-smoking room and it smell like cigars were being made there. The room was nice but the odor of cigarettes was all over the apartment and the couch did have stains, as the bathroom and the bed was visible as well.
Stayed 1 night in Apr 2019
Response from MJ on May 10, 2019
I am very sorry for the smoke smell. All our rooms are non smoking. We will correct the problem and assure you that it will not repeated.

2/10 Terrible

Henrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
The place was very dirty. Sheets were stayed, bathroom sink had tons of body hair. The furniture had some sort of gunk.
Stayed 1 night in Apr 2019
Response from MJ on May 3, 2019
we just renovated and have new linen.So, I am not sure what to say. But we will look at it again and fix whatever the issues you had. we apologize for the inconvenience and assure you that it will get fixed. Hope, you will give us another chance to serve you. MJ

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from MJ on Apr 10, 2019
Thank you so much for giving us a good review. Hope, you will give us another opportunity to serve you soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff comfortable bed very inexpensive for the area
Stayed 3 nights in Mar 2019
Response from mj on Mar 18, 2019
THANK YOU FOR THE REVIEW AND WE LOOK FORWARD TO HAVING YOU BACK AT OUR MOTEL

8/10 Good

James Robinson, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely Renovated, hopefully Great to get away?
I'm Sorry, but maybe things might've got off on the Wrong foot, but things ended up Working out after the Female putting in mad work and overtime to making sure that things were made comfortable and the shower was nice and hot, the Breakfast and WiFi could use a little bit more panache, but who am I to complain on a fixed budget, right?
Stayed 1 night in Feb 2019
Response from MJ on Feb 12, 2019
Mr. Robinson-Your feedback well taken.We will work on the WiFi and any other issue you had. We try our best to ensure the comfort of our guests at a very reasonable rate. But, because of rate we will never compromise the quality. Look forward to your next stay. Thank You.

8/10 Good

caldwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for one or two people, cozy.
extremely nice place, fridge, microwave, shower, mirrores, bed , all extremely nice. good location also.
Stayed 1 night in Dec 2018
Response from mj on Dec 29, 2018
Thank You so much for the kind review. We enjoyed having you with us and hope to have you again in future whenever you are in Washington area. Take care, regards,Mj