Outdoor pool, sun loungers

Reviews of Airport Planet Lodge at Kilimanjaro Airport

3 out of 5
Airport Planet Lodge at Kilimanjaro Airport
Plot 109, Malula Village, Moshi-Arusha Road, Arusha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 155 reviews" "
Rating 8 - Good. 33 out of 155 reviews" "
Rating 6 - Okay. 9 out of 155 reviews" "
Rating 4 - Poor. 2 out of 155 reviews" "
Rating 2 - Terrible. 6 out of 155 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, we were picked up at the airport by friendly staff on time, the hotel is a 10 minutes drive from the airport. The hotel property is clean, safe, and welcoming. The staff was always welcoming, caring, friendly, and professional. The food was delicious, the rooms had air conditioning, hot water, were very large and comfortable. We stayed with them on two different occasions and we will use them again on future stays.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ASANTE SANA!!!! Daud & Abuu made our stay very special and enjoyable! We can't wait to come back
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay after a long series of flights from the USA. Peaceful; kind and polite staff; clean; quiet; good AC in the room; excellent food. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great customer service. Safe, close to JRO
Stayed 1 night in Feb 2024

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stop when you are arriving or leaving Kilimanjaro. I had a wonderful massage from Glory! I fell so relaxed! The grounds are beautiful and the pool is lovely. The staff is fantastic & the food is great! The bed is super comfortable. The air conditioning works great! This is a great place to chill out for a few days.
Stayed 1 night in Feb 2024

10/10 Excellent

Samira

Traveled with family and small children
Beautiful place so close to the airport! Highly recommend it
Stayed 1 night in Feb 2024
Response from Abuu - Airport Planet Lodge on Feb 14, 2024
Thank you for your fantastic review, Samira! We're delighted to hear that you enjoyed your stay with us and appreciated our proximity to the airport. We strive to provide a beautiful and convenient experience for our guests, and we're thrilled that we could meet your expectations. We hope to welcome you back again in the future! #ConvenientLocation #BeautifulProperty #HighlyRecommended

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Abuu - Airport Planet Lodge on Feb 14, 2024
Asante sana Nancy!

10/10 Excellent

Rebecca, Bellerive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay - last time was 12 months ago, and a couple of staff members remembered me. Paul is a total asset to the lodge, as is the gentleman who took me to the airport - unfortunately I didn't get his name. Accommodation is very comfortable, pool is nice and food was quickly served. As I had an early check out, Paul made me a coffee to take away, and the kitchen staff gave me a box to take away.
Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for returning to stay with us, Rebecca! We're delighted to hear that you had another wonderful experience. It's always heartwarming when our guests are remembered by our staff. We'll be sure to pass along your kind words to Paul and the rest of the team. We appreciate your feedback and hope to welcome you back again soon! #CustomerService #ComfortableStay #MemorableExperience

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to chill out and recharge.
Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for the fantastic review, Janette! We're thrilled to hear that you found our place to be a great spot to relax and recharge. We strive to provide a tranquil and rejuvenating environment for all our guests. We hope to welcome you back for another relaxing stay in the future! #Relaxation #Recharge #Tranquility

10/10 Excellent

Istvan

Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Jambo Istvan!Thank you very much for choosing to stay with u, we hope to welcome you again soon.

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they took care of me with whatever showed up. They were diligent and caring. The room was comfortable and clean. One of the plumbing fixtures didn’t work and they switched my room in 5 minutes and helped me get situated comfortably. The grounds and rooms are peaceful and quiet and beautiful. They’re staff was extremely accommodating and supportive.
Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for your glowing review, Patrick! We're thrilled to hear that you enjoyed your stay with us and that our team was able to promptly address any issues you encountered. Providing a comfortable and peaceful environment for our guests is always our top priority. We appreciate your kind words and hope to welcome you back again soon! #ExceptionalService #ComfortableStay #PeacefulEnvironment

10/10 Excellent

Miguel

Traveled with family
Liked: Amenities
Friendly staff and management that will do anything to help solve any last minute issues
Stayed 1 night in Dec 2023
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for your kind words, Miguel! We're delighted to hear that our staff and management were able to assist you with any last-minute issues during your stay. Your satisfaction is our priority, and we're grateful for your recognition of our efforts. We hope to welcome you back again soon! #FriendlyStaff #CustomerService #GuestSatisfaction

8/10 Good

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Jambo... thank you for choosing to stay with us!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best lodging experience on this two week trip to Africa. The AC works well as does the internet and electricity here. Beautiful grounds, nice variety of food and reasonable prices. Also had a 90 minute massage in the spa and used the pool while I was here. A very relaxing stay considering I would not have been here if the first of 3 flights home hadn't been cancelled and rebooked 2 days out at the last minute.
Stayed 2 nights in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for sharing your experience, Amy! We're thrilled to hear that your stay with us was the best lodging experience of your two-week trip to Africa. We're glad you found our facilities, including the AC, internet, and spa, to your satisfaction. It's wonderful to know that despite the unexpected circumstances of your stay, you were able to enjoy a relaxing time with us. We hope to welcome you back in the future under more auspicious circumstances! #BestLodging #RelaxingStay #LastMinuteBooking #AirportHotel

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been travelling in Tanzania and Zanzibar for 3 weeks. This was our last hotel and by far the best. The rooms, the staff the whole feeling of the place is far better than anywhere we’ve stayed in this region. Plus it’s a stone throw away from the Airport. 10/10 for this place.. my only disappointment is that we found this hotel on our last 2 days. Excellent value for money, clean and friendly. You will be happy you booked this little gem. Plus a free shuttle bus to the Airport every hour.
Stayed 1 night in Jan 2024
Response from Abuu for Airport Planet Lodge on Feb 14, 2024
Thank you for your glowing review, Ian! We're thrilled to hear that your stay with us was the highlight of your trip to Tanzania and Zanzibar. We're glad you appreciated our rooms, staff, and convenient location near the airport. It's never too late to discover a gem like ours, and we're delighted you found us even for your last 2 days. We hope to welcome you back in the future! #AirportHotel #TanzaniaTravel #ExcellentService #ConvenientLocation

10/10 Excellent

Jean

Stayed 3 nights in Dec 2023
Response from Abuu - Airport Planet Lodge on Feb 14, 2024
Asante sana!

4/10 Poor

Jeanne, Silver Spring

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is about ten minutes from the Kilamanjara airport. This is the sole advantage --proximity to JRO for extreme early morning departures. The bathroom towels were old and unraveling. The dinner menu had very few selections (I settled for a bowl of soup), and the price was posted in US dollars only. The staff was friendly and reliable.
Stayed 1 night in Dec 2023

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
I’m SURE I booked a My. Kilimanjaro view suite. No Mountain at all. The tub drain would not hold water. Door to patio was badly installed and had to be HIT to open
Stayed 1 night in Nov 2023
Response from Abuu - Airport Planet Lodge on Nov 24, 2023
Jambo Ken! Yes, it is true that our trees have grown to provide a very nice shade that hinders view of the mountain. Your patience and understanding were truly appreciated.Rest assured, we are actively addressing the concerns you raised to enhance the experience for future guests. Your valuable feedback guides us in our commitment to providing the best possible service.If there's anything more you'd like to share or if you plan to visit Tanzania again, we'd love the opportunity to make it right and ensure you have a seamless and enjoyable stay.

10/10 Excellent

Kathy, La Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of it's convenient location near the Kilimanjaro Airport. We arrived late in the evening and were greated warmly by the staff who were expecting us. It was so nice to feel so welcome and have everything ready for us after traveling for almost 24 hours. The property is lovely, the rooms are large and have everything you could need, breakfast is included and other meals are available in the restaurant. The mosquito nets are so nice, not the old round frame hanging from the ceiling. They even come in and place the net around the bed for you and spray for mosquitos before you go to bed. Had I know how nice the hotel was, and had extra time, I would have planned to stay longer! You can not beat the service the staff at Airport Planet Lodge provide.
Stayed 1 night in Oct 2023
Response from Abuu for Airport Planet Lodge on Nov 24, 2023
Thank You for Your Glowing Review and Kind Words Kathy!We extend our heartfelt appreciation for taking the time to share your wonderful experience at Airport Planet Lodge. It brings us immense joy to read about your positive stay with us.We are delighted to hear that our convenient location, warm hospitality, and meticulous attention to detail contributed to making your arrival and stay comfortable after a long journey. Your kind words about our spacious rooms, inclusive breakfast, and dining options are truly appreciated.Our team is dedicated to ensuring that our guests feel welcome and cared for, and it warms our hearts to know that you felt the warmth of Tanzanian hospitality during your stay. We understand the importance of a restful night's sleep, and we're glad you found our mosquito nets and preventive measures effective.Thank you for considering us, and we would be honored to welcome you back whenever your travels bring you to Tanzania. If you ever plan an extended stay, we'd love to make your experience even more memorable.Asante Sana for choosing Airport Planet Lodge. Safe travels, and we hope to see you again soon!

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good - fabulous breakfast. Service was outstanding. Friendly and accommodating staff. Highly recommend.
Stayed 1 night in Nov 2023
Response from Abuu for Airport Planet Lodge on Nov 24, 2023
Dear Anne,Thank you for your kind words! We're thrilled to hear that you enjoyed our delicious food, fabulous breakfast, and outstanding service. Our team strives to provide a friendly and accommodating experience for our guests. We appreciate your recommendation and hope to welcome you back to Airport Planet Lodge in the future!

10/10 Excellent

sarah

Stayed 1 night in Oct 2023
Response from Abuu for Airport Planet Lodge on Nov 24, 2023
Thank you for your kind review! Our team strives to provide a friendly and accommodating experience for our guests. We appreciate your recommendation and hope to welcome you back to Airport Planet Lodge in the future!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Asante sana!!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Abuu for Airport Planet Lodge on Nov 24, 2023
Thank you for your kind review! Our team strives to provide a friendly and accommodating experience for our guests. We appreciate your recommendation and hope to welcome you back to Airport Planet Lodge in the future!

10/10 Excellent

Kathy, La Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and attentive. Everything at the facility was lovely and amazing! We would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Jambo Kathy,Thank you for your kind words! We're delighted to hear that you had a welcoming and attentive experience during your stay with us. Your satisfaction is our top priority, and we look forward to having you back for another lovely and amazing stay in the future. If you have any specific plans or requests for your next visit, please feel free to let us know. See you again soon! #WarmHospitality #AmazingFacility

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel with Amazing Staff
This is a really great hotel. It's the only time I've had on hotels.com that the photos were underwhelming versus real life. The actual hotel is much more beautiful and inviting than the photos show. The rooms are very modern, clean and new. Also, the staff go above and beyond for their guests. I cannot say enough good things about this hotel.
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Hello Mark!We're absolutely thrilled to read your wonderful review! It's fantastic to hear that you found our hotel even more beautiful and inviting in person than in the photos. We take great pride in providing modern, clean, and new rooms to our guests, and it's gratifying to know that you enjoyed your stay. Our staff is dedicated to going above and beyond to ensure our guests have a memorable experience, and your kind words mean a lot to us.Thank you for sharing your positive feedback, and we can't wait to welcome you back for another amazing stay! #BeautifulHotel #OutstandingStaff #AirportPlanetLodge

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Asante!

10/10 Excellent

Kathya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, delicious food, super close to the airport, amazing staff. Don’t think twice to stay here. They have a pool, gym and a lovely garden.
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Hello Kathya!Thank you for your fantastic review! We're delighted to hear that you found our rooms clean, enjoyed the delicious food, and appreciated the convenience of our proximity to the airport. Our amazing staff takes pride in making our guests feel at home, and it's great to hear that you had such a positive experience. We're glad you could relax by the pool, use our gym, and enjoy our lovely garden.Your kind words are greatly appreciated, and we look forward to welcoming you back for another wonderful stay. #Convenient #FriendlyStaff

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean environment
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Thank you for sharing your experience with us. We're thrilled to hear that you found Airport Planet Lodge to be clean and have excellent staff!

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities, room comfort
great hotel for after hiking KILI
excellent place to spend the night after hiking Kili or doing safari. great spa with reasonably priced massage and pedi. nice rooms, great staff, excellent breakfast
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Hello William!Thank you for sharing your experience with us. We're thrilled to hear that you found Airport Planet Lodge to be an excellent place to unwind after your adventures, whether it's hiking Kili or enjoying a safari. We take pride in providing a relaxing atmosphere with great spa services, comfortable rooms, and a friendly staff to make your stay exceptional. We're glad you enjoyed the breakfast too. Your feedback is greatly appreciated, and we hope to welcome you back in the future for more enjoyable moments and relaxation. #Relaxation #ExceptionalService

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the food were excellent and the bed was incredibly comfortable!
Stayed 1 night in Oct 2023
Response from Grace for Airport Planet Lodge Team on Oct 5, 2023
thank you Andrea!

10/10 Excellent

Jose

Stayed 1 night in Sep 2023
Response from Grace for Airport Planet Lodge Team on Oct 30, 2023
Thank you!

10/10 Excellent

miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Grace for Airport Planet Lodge Team on Oct 5, 2023
Thanks Miguel!

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No internet in the room although advertised as such. Only in the main building area or, perhaps, our room was too far from reception/restaurant bldg.
Stayed 1 night in Aug 2023
Response from Grace for Airport Planet Lodge Team on Aug 30, 2023
Jambo Harold. We appreciate your patience with the WiFi not reaching your room. You see, we have multiple radios aiming to reach all our chalets but occasionally as was the case during your stay, the radio closest to you was malfunctioning. However, your frustration is warranted. I updated our listing to say Wi-Fi available in some rooms as we cannot always guarantee Wi-Fi all rooms all the time.Thank you for choosing to stay with us!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is incredible and the room was immaculate. Highly recommend
Stayed 1 night in Jul 2023
Response from Grace for Airport Planet Lodge Team on Aug 9, 2023
Asante sana Randy!

10/10 Excellent

Reggie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Everything was great.
Stayed 1 night in Jul 2023
Response from Grace for Airport Planet Lodge Team on Aug 9, 2023
Thank you so much Reggie!

10/10 Excellent

Zoran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, lovely, wonderful
It was fantastic. We took days here before and after the summit to Kilimanjaro. We enjoyed every day, every minute. Extremely pleasent and professional stuff
Stayed 2 nights in Jun 2023
Response from Abuu for Airport Planet Lodge on Jul 8, 2023
Jambo Zoran!Thank you very much for this perfect rating and your wholehearted endorsement of our property and teams. We hope to welcome you again soon.

10/10 Excellent

wen qin

Liked: Cleanliness, staff & service, property conditions & facilities
I like my stays in this hotel, very clean room and new facility.
Stayed 1 night in Jun 2023
Response from Abuu for Airport Planet Lodge on Jun 9, 2023
Thank you wen qin!

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and relax before a long flight home. We spent the night and full next day there waiting for our night flight. People were so nice.
Stayed 1 night in May 2023
Response from Abuu - Airport Planet Lodge on Jun 9, 2023
Thank you so very much for the perfect rating!We loved having you here.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were truly wonderful! They picked me up from the airport and made me feel at home. The location was safe, clean, and comfortable. Highly recommend!
Stayed 2 nights in May 2023
Response from Abuu for Airport Planet Lodge on May 27, 2023
Asante sana Kelsey!

10/10 Excellent

Dianeh

Stayed 1 night in Mar 2023
Response from Abuu for Airport Planet Lodge on May 15, 2023
Thank you so very much!

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Mar 24, 2023
Thank you!

10/10 Excellent

Kevin, MANCHESTER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are simply on another level in terms of friendliness, flexibility, assistance etc - many hotels can learn from how these guys and girls treat guests.... can not speak highly enough about them.
Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Mar 6, 2023
Jambo kevin,Asante sana from the entire team!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Airport Planet Lodge. The facilities are incredibly nice, the staff is warm and welcoming (even in the middle of the night), and the rooms were very nice with AC. I highly recommend anyone traveling through the region stay here. You will not be disappointed.
Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Mar 6, 2023
Jambo Abigail, On behaf of the entire team, asante sana!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic. Loved everything about our stay. Best of the best. Chris Pearse.
Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Feb 24, 2023
Jambo Chris!Thank you for this glowing review!

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable.
Welcoming staff and great comfort touches for weary travelers. In room beverages and air conditioning appreciated. Great breakfast.
Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Feb 24, 2023
Jambo Brenda!We appreciate you choosing us. We hope to welcome you back again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and room was large and had everything you could want. Great location
Stayed 1 night in Feb 2023
Response from Abuu for Airport Planet Lodge on Feb 7, 2023
Thank you very much for perfectly scored Brian!

10/10 Excellent

Rebecca, Bellerive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport beautiful rooms, amazing beds, lovely pool, lovely staff
Stayed 1 night in Jan 2023
Response from Abuu for Airport Planet Lodge on Feb 7, 2023
Thank you very much Rebecca!

10/10 Excellent

Christian, Los angeles

Stayed 1 night in Jan 2023
Response from Abuu for Airport Planet Lodge on Mar 6, 2023
Thank you!

10/10 Excellent

Timothy, Kailua Kona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptional. The staff was very friendly and the breakfast buffet was very good.
Stayed 1 night in Jan 2023
Response from Abuu for Airport Planet Lodge on Feb 7, 2023
Thank you for your exceptions review Timothy!We are encouraged and hope to welcome you back sometime.

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities