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Reviews of Motel 6 Austin, TX - Midtown

2 out of 5
Motel 6 Austin, TX - Midtown
7100 I 35 N, Austin, TX

Reviews

6.0
Rating 10 - Excellent. 228 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 167 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 282 out of 1001 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 1 night in May 2024

2/10 Terrible

Roderick

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ahmed Kamal, Calgary

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and in poor condition. Cockroaches everywhere. My worst stay ever.
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Ahmed,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Aubry

Stayed 1 night in May 2024
Response from Nancy Y. on May 16, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

JoAnna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay the night here bc we were in town for the iheart music festival. Upon arrival the motel looked nothing like the booking pictures. The outside is disgusting and need to be update so that ppl know what they are booking. When i went to check in the front desk looked nothing like the picture and i couldnt even willingly open the door the guy had to push a button to unlock. He was very unfriendly and the area smelled horrible. The room was ok but the shower/tub was nasty and there was a huge crack above the shower that was horribly patched. Our bed sheet had a cigarette burn and the ac didnt work. We will definitely not be staying here again.
Response from Brand Experience Team on May 14, 2024
Hi JoAnna,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

LaShonda, Kankakee

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet, reasonably priced, and located only 5 miles from University of Texas and Moody Center. Housekeeping is Amazing!!! Any issues I had with my room was addressed immediately.
Stayed 7 nights in Apr 2024
Response from PK on May 1, 2024
Hi LaShonda, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 10/10
Stayed 1 night in Apr 2024
Response from PK on May 1, 2024
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place, clean and staff is so kind and understanding. Dealing with a housing situation n I've stayed here a few times and they're always the best. Honestly an amazing place and workers
Stayed 4 nights in Apr 2024
Response from PK on May 1, 2024
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

4/10 Poor

Daniel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Housekeeping tried opening door multiple times when it wasn’t time for checkout
Stayed 1 night in Apr 2024
Response from PK on May 1, 2024
Hi Daniel, After reading your review, we’re disappointed we fell short of your expectations. We’re constantly trying to improve to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Regards PK

6/10 Okay

Angela

area
Stayed 2 nights in Apr 2024
Response from PK on May 1, 2024
Dear Angela, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

10/10 Excellent

Don

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast while others have
Stayed 1 night in Apr 2024
Response from PK on Apr 24, 2024
Hi Don, We appreciate the perfect rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Warmest Regards, PK

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Apr 2024
Response from PK on Apr 24, 2024
Hi Grant, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

2/10 Terrible

Nia

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
SO MANY INFESTATIONS OF DIFFERENT TYPED OF BUGS! DRUG ADDICTS, OUTDATED AND POOR CONDITIONS OF THE HOTEL! Please if you have the money GO ANYWHERE ELSE
Stayed 5 nights in Apr 2024
Response from PK on Apr 24, 2024
Hi Niar, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking the time to review your experience. Thank you for bringing this to our attention,

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no refrigerator , No chester drawers to put clothes and no refrigerator, At $175.00 a night I got ripped off and I will let everyone know too. Booking or you will never see or hear from me again. It sucked !!!!
Stayed 2 nights in Apr 2024
Response from PK on Apr 24, 2024
Hi Gary, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Regards PK

8/10 Good

Ruth

Stayed 4 nights in Apr 2024

2/10 Terrible

Keith

Stayed 2 nights in Apr 2024
Response from PK on May 1, 2024
Dear Keith, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is terrible. It doesn’t seem that they know what they’re doing the conditions of the rooms falling apart. There’s always something wrong with the room when I stay there for work. I will never stay there again the first room I had there something wrong with the hot water. You have to leave it on for 25 minutes. The second room I got there was infested with flies and I mean I killed 10 before I even went to sleep it’s disgusting And then if you wanna watch TV you have four channels to choose from and the third room I got there not that it’s that big of an issue to me but they had leaky piping underneath the sink water started getting all over the floor. They don’t keep that property up , and they like the charge high rates for a property that is trashy
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Tyler, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie#Team6

4/10 Poor

Jaime

Stayed 4 nights in Apr 2024
Response from PK on May 1, 2024
Dear Jaime, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe loud dirty nasty bedding unclean showers no blankets unsafe screaming and drunks weird strange acting freakazoidsdrugs everywhere
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Robert, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Excellent

Arlene

Business traveler, Traveled with family
Liked: Amenities
A little to noisy from the highway
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Arlene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to downtown areas
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Elliott

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was ok but it w filthy
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 21, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Davis,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Moises

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got back from the club, they gave away my room to someone else and still charged me for the night.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Moises,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Jose, Austin

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Jose,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Sarahí

Stayed 1 night in Feb 2024
Response from PK on Apr 24, 2024
Hi Sarahi, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

4/10 Poor

Adriana, Houston

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Definitely deceiving from the pictures, the tub was disgusting! There was no iron, the hot water took forever.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Adriana,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lezly

Stayed 1 night in Feb 2024
Response from PK on Apr 24, 2024
Hi Lezly, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Regards PK.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and cheap.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Shaun,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Tasia

Business traveler
Disliked: Cleanliness, amenities
Loud
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Tasia, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Thomas

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 7, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 7, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Darsel

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Darsel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Otto

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Just awful
By far the worst Motel 6 I’ve stayed in. Infrastructure is really bad. Running faucet at all times. No ice machine available. Roaches. Tv was on the verge of breaking. Barely any channels to choose from and very dim. To make matters worse I had to scare a thief at gun point that was trying to break into someone’s work van. Called the cops and they found the owner to tell him.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Otto,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Alicia

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The hotel
For the price it was good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Alicia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ruben

Stayed 3 nights in Feb 2024
Response from Nancy Y. on Feb 15, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 15, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Feb 15, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Carmen

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Just a horrible place to stay In fact I left
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Vanessa

Stayed 3 nights in Jan 2024
Response from PK on Apr 24, 2024
Dear Vanessa, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Juan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from PK on Jan 30, 2024
Dear Juan, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PK on Jan 30, 2024
Dear Vanessa, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from PK on Jan 30, 2024
Dear Juan, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

6/10 Okay

Herebia

Liked: Staff & service
They have rats I told them they covered the hole and they didn't say nothing or give a discount or another night
Stayed 7 nights in Jan 2024
Response from PK on Jan 30, 2024
Dear Herebia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest, Regards PK,

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PK on Jan 30, 2024
Dear Vanessa, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

10/10 Excellent

Irving

Stayed 2 nights in Jan 2024
Response from PK on Jan 30, 2024
Dear Irving, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK