This is the second time that Hotel Dino was available to book but few days bevor the come back with other hotel recommendations out of there group.
Last time it was Hotel Splendid and it was not as good as Dino but ok.
This time it was terrible. Hotel Bristol is Outdated, not at the see, and the first offers room where not in the main building.
I told them that this is not fair.
But they refused to give a cashback / refund.
This hotel is not fair priced.
My conclusion is that they try to get bookings on Hotel Dino and then to relocate to Hotel out of there Group.
It feels like trapped.
Grand Hotel Dino sent you a message:
Good afternoon,
According to your reservation, unfortunately due to the current situation we are not in conditions to reopen our Grand Hotel Dino.
The current reservations …… really a few at the moment ……. Do not justify the opening of such a big hotel
We would like to propose you to move your reservation to our:
Grand Hotel Bristol
Corso Umberto I, 73/75 28838 Stresa VERBANIA
Tel +39/0323/32601 Fax +39/0323/33622
www.zaccherahotels.com
only room&breakfast treatment available (restaurant closed)
Virtual Tour: https://media.zaccherahotels.com/bristol/generale/bristol.html
at the same terms and conditions of your original reservation.
Hoping that our suggestion will meet with your approval, we look forward to receiving Your short confirmation and take the opportunity to send our best regards.