All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Eagles Den Big Spring Staff on Jul 1, 2022
Thank you! We love that you loved it here and hope you come back to visit soon! Until then safe travels and beautiful adventures to you!
8/10 Good
Robert
Jun 6, 2022
Robert
Stayed 1 night in May 2022
8/10 Good
Michael
Apr 10, 2022
Michael
Stayed 1 night in Apr 2022
Response from MKPyles on Apr 11, 2022
Thank you Michael for a great rating. We appreciate your feedback. Have a great day,
6/10 Okay
Verified traveler
Mar 24, 2022
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Small apartments on hill
This is not a hotel like option. It is a small apartment like place for workers. Small dark rooms with no extras.
Verified traveler
Stayed 1 night in Mar 2022
Response from MK Pyles on Mar 24, 2022
Hello Anonymous. We appreciate your feedback. Our hotel is set up to have that home away from home experience. Our speciality is for an extended stay which includes extras such as a full size kitchen with full size appliances including a washer and dryer. The room is equipped with lamps, ceiling lights, ceiling fan lights, and vanity lights and 2 windows. I hope you have a wonderful day and thank you for staying with us.
10/10 Excellent
Julia
Mar 16, 2022
Julia
Stayed 1 night in Mar 2022
Response from EaglesDenSuites on Mar 17, 2022
Thank you for a great review Julia! We hope you enjoyed your stay! Come back soon!
Incredibly helpful manager Jimmye. More a 1 BR suite/apartment than a motel room. Full sized 2-door refrigerator/freezer, oven/range, dishwasher, washer, dryer, small appliances, cookware, dishes, utensils all included. We had a wonderful weekend! Excellent value and room to park 1or 2 tractor-trailers next to Inn.
Donna
Stayed 2 nights in Feb 2022
Response from Manager on Feb 15, 2022
Donna and David, thank you for the great review and we hope you will stay with us again if you are in the area.
Staff is always super friendly. Every time I’m in Big Springs this is where we stay. Great hotel.
Sandra
Stayed 2 nights in Oct 2021
Response from Eagle's Den Suites on Oct 19, 2021
Thank you, Sandra! We appreciate you staying with us every time you come to town! Glad to hear your stay was GREAT!
10/10 Excellent
Ron
Sep 1, 2021
Liked: Staff & service, room comfort
Ron, up from San Antionio.
This place is for a person working a job in the Permian Basin. Directly on I-20 frontage. Front living room faces highway, then kitchen, then bath, then bedroom. I did not hear the higway. Washer and dryer in closet. If you want the Hyatt, then, pay for the Hyatt.
Ron
Stayed 1 night in Aug 2021
Response from Manager on Sep 2, 2021
Ron, thank you for the wonderful review. We hope you will stay with us again if you are in the are.
10/10 Excellent
Verified traveler
Business traveler
Jul 7, 2021
Liked: Cleanliness
Affordable, has kitchen,and washer/dryer ! Can't complain.
Verified traveler
Stayed 4 nights in Jun 2021
Response from MK Pyles on Jul 8, 2021
Thank you for your sweet review. We appreciate your feedback. Have a great day.
Check in was great and so professional . Jimmye was sooo sweet and flexible with my check in situation . I loved working with her . She is the best and the room was so clean and quiet.
Desiree
Stayed 2 nights in Apr 2021
Response from Manager on Apr 12, 2021
Desiree, thank you for your kind review and I hope you will consider staying with us again.
This place was very nice and clean, and the office staff were friendly. It was a little worn, and the hvac fan was loud, but we were comfortable.
Maria
Stayed 1 night in Mar 2021
Response from MK Pyles on Apr 4, 2021
Thank you so much for your review. We appreciate you. Please let us know what is worn, we are not sure what you are referring to so we can correct the issue. Please give us a call. Have a great day and Happy Easter!
Very clean room, comfortable bed & pillows, hot shower and well equipped kitchen. Made supper after late arrival and breakfast before going to the job. Although near the highway, it was quiet.
Michael
Stayed 1 night in Feb 2021
Response from Manager on Feb 16, 2021
Michael, thank you for the great review. I am glad you enjoyed your stay and hope you stay with us again if you are in our area.
Staff was amazing and friendly. Room was more of a one bedroom apartment than a hotel, full kitchen with dishes, washer and dryer, living room. Made it nice to be able to spread out and have a little space. Grill area was nice with tables. Very clean rooms, and was pet friendly for our 2 small dogs. We will stay here again. Amazing hotel.
Amanda
Stayed 3 nights in Jan 2021
Response from MK Pyles on Feb 2, 2021
Thank you Amanda for your kind review. That is our aim to have a home away from home experience. Have a great day and we look forward to seeing you again.
Everything was really good. The only suggestion I have, is that I checked in kinda late and needed ice. They didn't have any onsite, and the refrigerator didn't have any made, so I had to get back in my car and go to the store which was a bit inconvenient. But other than that, it was very good.
Kimberly
Stayed 3 nights in Nov 2017
Response from Mary on Dec 26, 2017
Hi Kimberly,
Thank you for your review.
Have a great week,
Manager
10/10 Excellent
Iliasis T., Port Isabel, Texas
Oct 24, 2017
Loved it!
We enjoyed our stay this pass weekend. It had everything that we needed! One thing we wish would be changed would be the towels. They were stained, but thankfully we had brought our own. Other than that perfect location to stay at for an affordable price.
The room was big enough and I liked the couch and all. The AC vent in the bedroom blows right on your head and the is no way to avoid it. I took my own coffee so I could get up early and make some. I even went out and got half and half, but when I got back to the room and looked at the coffee maker, it was
filthy. That thing had not been cleaned for months. At about 1:30 in the morning I kept hearing what sounded like screaming but really could not tell where it was coming from. It sounded like it was above me or it could have been a very loud TV, hard to tell. AT about 3:00 the was a sound outside my window that sounded like someone rolling a cart of some kind along the rocks outside. Was not very comfortable.
Verified traveler
Stayed 1 night in Sep 2017
Response from Mary Moore, General Manager on Sep 10, 2017
Hello,
I apologize and we will definitely take care of the coffee maker. I assure you it was oversight. I want to address the screaming and noise outside. We do have a lot of oilfield crew here. The noise you might have heard must have been someone checking in late. As far as the air conditioner vent the vent does close or can be moved where the AC was not blowing on your head. I hate that you did not have a great experience as it our policy to do the best we can to make sure your stay is as comfortable as possible.
This hotel is set up more as an extended stay hotel. It has a full kitchen etc. Everything was provided like a regular hotel except coffee,cream, and sugar although a coffee maker was provided. The room was clean and comfortable and the staff is very friendly. I would definitely stay here again.
Verified traveler
Response from Mary Moore on Jun 29, 2017
Hello,
I'm so sorry for the late response but thank you for your very nice review. We do have coffee, cream and sugar available at the office. Have a great day.
This was a very nice suite very roomy, if you are in the area for an extended period of time this is a good place to stay. It is hard to find if you don't come in on a freeway so use your phone's gps to locate. Town wasn't much but for an overnight it was fine. This is oil country so most of the traffic and guests are oil and gas employees. Water is bad so you must bring in your own ice