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Reviews of Baymont by Wyndham Biloxi/Ocean Springs

3 out of 5
Baymont by Wyndham Biloxi/Ocean Springs
8011 Tucker Rd, Biloxi, MS

Reviews

8.2

Very Good

Rating 10 - Excellent. 276 out of 584 reviews" "
Rating 8 - Good. 161 out of 584 reviews" "
Rating 6 - Okay. 83 out of 584 reviews" "
Rating 4 - Poor. 39 out of 584 reviews" "
Rating 2 - Terrible. 25 out of 584 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Darrel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people above us stomped on the floor like sumo wrestlers until 4 o’clock in the morning. I literally thought they were going to come to the roof. not enough insulation to buffer other noises.
Stayed 1 night in Mar 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
The place was very clean. But the towels were like onion skin. In the middle of the night brown liquid started leaking out of the bathroon light.
Stayed 2 nights in May 2024

8/10 Good

Craig, Iuka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again
Stayed 2 nights in May 2024

8/10 Good

Alicia ,or Larry, Pearland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older property, Wyndham has done a very good job of refurbishing. Been a long time since I have stayed at a hotel were the door opens to the outside, but because of the the area it is in, I felt very safe. The staff were excellent!!
Stayed 1 night in May 2024
Response from Curt on May 10, 2024
Thank you for taking the time to share your experience with us! We are delighted to hear that you appreciated our efforts in refurbishing the property. Ensuring our guests feel safe and comfortable is our top priority and we are glad to hear that you felt secure during your stay. Our team works hard to provide excellent service, and we will be sure to pass along your kind words to them. We hope to welcome you back again soon for another enjoyable stay at Baymont inn

6/10 Okay

Mitchell

Business traveler, Traveled with family
The location was ok
Stayed 2 nights in May 2024
Response from ap on May 8, 2024
Thank you for your rating , we appreciate your business!

6/10 Okay

MOOSOON

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from ap on May 4, 2024
Thank you for your review.We appreciate your business

10/10 Excellent

JaNa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic. Room was great and had area for dog to go
Stayed 1 night in Feb 2024

6/10 Okay

Julie, Wichita

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Handy location. A bit noisy by roadway. It was ok.
Stayed 1 night in Apr 2024
Response from Curt on Apr 23, 2024
Thank you for your ratings, we appreciate your business.

10/10 Excellent

mark

Good value Good location
Stayed 1 night in Apr 2024
Response from Curt on Apr 23, 2024
Dearest valuable guest, Thank you for your great review! We are glad you enjoyed your stay and liked our hotel. Look forward to having you stay with us again. Thank you!

10/10 Excellent

Tamarya

Stayed 1 night in Apr 2024
Response from Curt on May 12, 2024
Dearest valuable guest, Thank you for your great review! We are glad you enjoyed your stay and liked our hotel. Look forward to having you stay with us again. Thank you!

6/10 Okay

Peyton

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
honestly the floors were dirty and the doors were filthy. pretty average otherwise, breakfast was mediocre at best. pretty much what you’d expect for the price
Stayed 3 nights in Apr 2024
Response from ap on Apr 14, 2024
Dear Guest, We are so sorry your stay did not go as expected, we will be coaching our housekeeping to be more attentive.Our goal is to provide a clean comfortable room at a reasonable price.thank you for staying with us

6/10 Okay

Gary, Geneva

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities
Room was clean, but cold & unwelcoming. No carpet, no paintings or pictures on walls - very basic. Breakfast items were gone by 7am.
Stayed 1 night in Apr 2024
Response from ap on Apr 14, 2024
Dear guest, We are sorry you did not enjoy your stay, our hotel is newly remodeled to the baymont standards and many appreciate the new look, we are actually working on getting pictures for the rooms.Breakfast is open till 9 am and food is cooked and put out constantly, our intent is to have our guest enjoy the hot breakfast, sometime we do get a rush of people come in, we wished you had asked and waited for the staff to put our more food.Thanks for staying with us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an overnight stop for a longer trip. The stay was exactly what I needed for a good night sleep and a pretty good breakfast. Would stay again when going through again.
Stayed 1 night in Mar 2024
Response from Curt on Apr 15, 2024
Dearest valuable guest, Thank you for your awesome rating! We are glad you enjoyed the nice clean rooms and the convenient location. Look forward to having you stay with us again. Thank you!

10/10 Excellent

Sharon, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Curt on Apr 15, 2024
Dearest valuable guest, Thank you for your great review! We are glad you enjoyed your stay and liked our hotel. Look forward to having you stay with us again. Thank you!

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are GREAT! Those who stay in at major chain hotels and are accustomed to boujee requirements, this may not be the place for you. We are not. Suited our needs just fine and we had no issues! NOT close to the beach, so don’t get confused. Waffle House in the parking lot with the best manager EVER!!!!! Recommend this place.
Stayed 2 nights in Mar 2024
Response from ap on Apr 6, 2024
Dearest Valuable Guest!Thank you so much for your awesome review!Our goal is to provide a comfortable clean stay with basic amenities and hot breakfast at a reasonable price- we appreciate your honest feedback and heartfelt thanks for recognizing the manager!Look forward to seeing you again.

8/10 Good

Judy

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful
Stayed 2 nights in Mar 2024
Response from Curt on Apr 5, 2024
Dearest valuable guest, Thank you for your great review! We are glad you enjoyed your stay and liked our hotel. Look forward to having you stay with us again. Thank you!

6/10 Okay

Cleveland

Traveled with family
Liked: Staff & service, amenities
The room was outdated.They need to do some more upgrades.
Stayed 2 nights in Mar 2024
Response from Curt on Mar 31, 2024
Thank you for your ratings, we appreciate your business.

8/10 Good

Bri

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was peaceful, and the reception staff were very friendly. Be sure to note that entry to the room is outdoors, so no elevator. Breakfast was tasty, but if you do not plan to eat in the dining area near the lobby, make a note of the weather because you’d be walking outside with your food to get to your room. No one had checked the batteries to the remote, which immediately alerted on the tv when I turned it on that I should call the front desk for replacements. The clock was weird: it started making a strange static buzzing sound as soon as I undressed for a shower. Maybe I’m a bit paranoid, but this was alarming, no pun intended. My main complaint is that the ice machine on the second floor where I was staying was out of order, a major inconvenience in my opinion. All things considered though, I would consider staying here again, but I wouldn’t make it my first choice unless I could choose a first floor room beforehand. This wasn’t an option.
Stayed 1 night in Mar 2024
Response from Curt on Mar 29, 2024
Dear guest, Thank you for staying with us , our goal is to offer an affordable room that is comfortable and clean with free hot breakfast and free wifi. Thank you for staying with us

6/10 Okay

Ronda

Stayed 1 night in Mar 2024
Response from Curt on Apr 3, 2024
Thank you for taking the time to do a review for us here at the Baymont Inn.

10/10 Excellent

Karen, Macon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk manager was so nice. Room was fine for overnight stay while traveling through on I-10. Would stay again.
Stayed 1 night in Mar 2024
Response from ap on Mar 12, 2024
Dearest valuable guest, Thank you for your wonderful review, we appreciate our guests and are so happy, you enjoyed your stay and our customer service.Look forward to having you stay with us again.Thank you!

10/10 Excellent

Sheree

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from ap on Mar 12, 2024
Dearest valuable guest, Thank you for your great review! We are glad you enjoyed your stay and liked our hotel.Look forward to having you stay with us again.Thank you!

2/10 Terrible

Jennifer

Traveled with family
Cigarette butts were all around the ground on the property. A horrible smell was in the bathroom that smelled like smoke. A front desk person came to the room and heed said he didn’t smell anything but we asked our neighbors in the room next to us and they had the same smell in their bathroom.
Stayed 1 night in Mar 2024
Response from ap on Mar 4, 2024
Der guest, We are so sorry about the smoke smell , we try our hardest to let our guests know we are non smoking, even take a 50 deposit and have every guest initial and acknowledge our non smoking rooms, We will work on enforcing it harder.I hope you enjoyed our clean rooms with a hot breakfast at a reasonable rate.We appreciate your business.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Curt on Feb 26, 2024
Dearest valuable guest, Thank you so much for your wonderful review, its so rewarding to know our hard work is recognized and our guests have an enjoyable stay. Please come back soon! Thank you

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Huge room, comfortable bed, good breakfast.
Stayed 1 night in Feb 2024
Response from Curt on Feb 26, 2024
Thank you for taking your time to do a review for us here at the Baymont inn. We are happy to see you had a good stay with us. We hope you come and stay with us again; thank you for choosing Baymont Inn.

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Curt on Feb 23, 2024
Thank you for taking your time to do a review for us here at the Baymont inn. We are happy to see you had a good stay with us. We hope you come and stay with us again; thank you for choosing Baymont Inn.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Anniversary trip
Good service and great customer service and clean rooms and good breakfast
Stayed 2 nights in Feb 2024
Response from Curt on Feb 20, 2024
Dearest guest , we appreciate your awesome rating. Thanks for staying with us and hope to see you in the future!

8/10 Good

Irish

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Feb 2024
Response from Curt on Feb 18, 2024
Thank you for taking the time to do a review for us here at the Baymont Inn. We are happy to see you enjoyed your stay especially with our cleanliness. Thank you for choosing Baymont Inn.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mardi gras stay
Such a pleasant surprise after reading the not so hot reviews! Usually stay at one of the casinos but couldn't did to mardi grad sellouts. Got this hotel very cheap and loved it! So clean and the breakfast was actually great! The staff was beyond friendly and room 104 was immaculate..def be back and book this one again.. Only 5 minutes to the casinos..
Stayed 2 nights in Feb 2024
Response from Curt on Feb 16, 2024
Dearest Guest, Thank you for your review, its makes our staff happy that you had an amazing stay.Come back and see us soon!

10/10 Excellent

keara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely book again
Response from Curt on Feb 9, 2024
Dearest guest , we appreciate your awesome rating. Thanks for staying with us and hope to see you in the future!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mardi Gras stay success
We were very pleased with our stay! We came as a group for the Mardi Gras parades and got more than one room. Eventhough we booked online and some of us arrived before the rest, the front desk hostess was nice enough to make some adjustments so that we could have our rooms next to each other. The rooms were clean and very comfortable. For the price we paid with it being Mardi Gras..... we have no complaints! Thank you for an amazing stay, and we will book again whenever staying back down that way!
Stayed 2 nights in Feb 2024
Response from Curt on Feb 5, 2024
Dearest valuable guest, Thank you so much for your wonderful review, its so rewarding to know our hard work is recognized and our guests have an enjoyable stay.Please come back soon!Thank you

10/10 Excellent

Charles, Palm Bay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Curt on Feb 5, 2024
Thank you for taking your time to do a review for us here at the Baymont inn. We are happy to see you had a good stay with us. We hope you come and stay with us again; thank you for choosing Baymont Inn.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Read if you care
I try to find budget hotels that have reviews of at least 8/10. This property was more like a 6/10. Bed had a weird sound to it every time you moved, towels were paper thin and dingy, and the biggest issue was the WiFi hardly working. The WiFi was awful, pretty much nonexistent. It’s a place to stay but not if you need to work, and bring your own towels! Cleanliness was around a 6/10 as well.
Stayed 2 nights in Jan 2024
Response from Curt on Feb 1, 2024
Thank you for taking the time to do a review for us here at the Baymont Inn. We are saddened to see you did not enjoy your stay . We apologize for the inconvenience of the bath towels and WIFI we will be looking into both matters. Thank you for choosing Baymont Inn.

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet. Good place for the price. No issues with our stay.
Stayed 2 nights in Jan 2024
Response from Curt on Jan 29, 2024
hank you for taking the time to do a review for us here at the Baymont Inn. We are happy to see you enjoyed your stay especially with our cleanliness. Thank you for choosing Baymont Inn.

6/10 Okay

Melissa

Breakfast was good, but I could have used half and half creamer for the coffee instead of the powder stuff.
Stayed 3 nights in Jan 2024
Response from Curt on Jan 24, 2024
Thank you for choosing Baymont inn. We are happy to see you enjoyed your stay with us here at the Baymont Inn. We appreciate you taking the time todo a review for us here a the Baymont Inn.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice place, very clean. I would greatly recommend
Stayed 2 nights in Jan 2024
Response from Curt on Jan 24, 2024
Thank you for taking your time to do a review for us here a the Baymont Inn. We are happy to see we have exceeded your expectations especially with our cleanliness. Thank you for choosing Baymont Inn and we hope you come and stay with us again.

8/10 Good

Lucy

Business traveler
Liked: Cleanliness, staff & service, room comfort
A very pleasant surprise.
I would gladly love to offer my remodeling services to bring the interior rooms up to date with luxury cabinets. Besides the aesthetics/cosmetics of the hotel. The room was very large and spacious. The gentleman at the front desk was very attentive and kind. If I have to make another stop in the area, I wouldn't mind staying here again.
Stayed 1 night in Jan 2024
Response from Curt on Jan 24, 2024
Thank you for taking your time to do a review for us here at the Baymont Inn. We are happy to see you enjoyed your stay with us. Thank you for choosing Baymont Inn.

10/10 Excellent

Ingird

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ona
Everything was clean and the staff was very friendly.
Stayed 2 nights in Dec 2023
Response from Curt on Jan 4, 2024
Dearest guest , we appreciate your awesome rating.Thanks for staying with us and hope to see you in the future!

8/10 Good

Toneshia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Curt on Jan 4, 2024
Thank you for taking the time to do a review for us here at the Baymont Inn. We are happy to see you enjoyed your stay. Thank you for choosing Baymont Inn.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service
Jay was excellent, we had awful neighbors on both sides and jay promptly moved us.
Stayed 1 night in Dec 2023
Response from ap on Jan 1, 2024
Dearest valuable guest, Thank you for your great review, we are so glad we were able to take care of you.Hope to see you againThank you

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from ap on Jan 1, 2024
Dearest guest , we appreciate your awesome rating.Thanks for staying with us and hope to see you in the future!

10/10 Excellent

timothy

Liked: Amenities
All was very good
Stayed 1 night in Dec 2023
Response from Curt on Dec 27, 2023
Thank you for taking your time to do a review for us here at the Baymont Inn. We are happy to see you enjoyed your stay with us. Thank you for choosing Baymont Inn.

10/10 Excellent

connie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in just very nice and very professional
Stayed 1 night in Dec 2023
Response from ap on Dec 25, 2023
Dearest valuable guest, Thank you so much for your wonderful review, its so rewarding to know our hard work is recognized and our guests have an enjoyable stay.Please come back soon!Thank you

10/10 Excellent

Jaime, Beach Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I stayed for 3 nights. Motel staff people were friendly from the front desk, breakfast preparer to the room housekeepers. Room was old but clean. At night, the parking lot was so brightly lit making it very secure. Conveniently close to I-10 freeway. I highly recommend this motel.
Stayed 3 nights in Nov 2023
Response from CURT on Dec 22, 2023
Thank you for taking your time to do a review for us here a the Baymont Inn. We are happy to see we have exceeded your expectations especially with our service and cleanliness. Thank you for choosing Baymont Inn and we hope you come and stay with us again.

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel is clean with a not amazing, but decent, breakfast. Pet fee only $15! Good place to crash for the night. Sick of being marketed sporadic cleaning & limited supplies as “green” measures. You’re saving money by cutting corners, nothing more.
Stayed 1 night in Dec 2023
Response from Curt on Dec 19, 2023
Dear guest, Thank you for staying with us , our goal is to offer an affordable room that is comfortable and clean with free hot breakfast and free wifi.Thank you for staying with us

10/10 Excellent

Jaytee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Enjoyed Our Stay
Check-in was fast & convenient, service was great, decent complimentary breakfast, room was clean & premium Cable TV
Stayed 1 night in Dec 2023
Response from ap on Dec 11, 2023
Dearest Guest, Thank you so much for your wonderful review, We are glad that you enjoyed the hot breakfast, cable Tv and the room was clean!.Our staff works hard and its rewarding to see our guests experience a great stay.hipe to see you again in the future!

4/10 Poor

David

Traveled with pets
Disliked: Cleanliness, amenities
Decent condition but dirty floor in the room, and stuff on the walls that needed cleaned off. Very noisy guests in next room
Stayed 1 night in Dec 2023
Response from ap on Dec 11, 2023
Dearest guest, We are so sorry that your floor and wall were dirty,We take pride in the the cleanliness of our rooms and will be coaching our housekeeping to be more attentive. We also apologize for the noisy guests.We hope you will give us another try.Thank you for staying with us.

4/10 Poor

Christopher

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had we not arrived so late, we would've departed. I habitually check the linens at every place we stay, and unfortunately, they appeared unchanged, with hair, dirt, and stains on the sheets; fortunately, we carry our own blankets. The floor was so dirty that our feet turned black within an hour of being there, and there was hair scattered around the bathroom sink and tub. Despite our reservation specifying that we had a toddler, we were assigned an upstairs room without elevator access, complicating the loading and unloading process. Cleanliness is paramount for us, and based on this experience, we won't be returning. I'm puzzled by their rating of 8; this wasn't up to the usual standard of an 8-rated stay.
Response from Curt on Feb 16, 2024
Dearest guest, We are so sorry that your floor and linens were dirty,We take pride in the the cleanliness of our rooms and will be coaching our housekeeping to be more attentive. We hope you will give us another try.Thank you for staying with us.

10/10 Excellent

Elmer

Stayed 4 nights in Dec 2023
Response from ap on Jan 1, 2024
Dearest Guest, Thank you for your wonderful rating , we appreciate your business!Come back and see us soon.Thank you

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was an amazing stay....
Stayed 3 nights in Dec 2023
Response from ap on Dec 11, 2023
Dearest Guest, Thank you for your review, its makes our staff happy that you had an amazing stay.Come back and see us soon!

8/10 Good

DELVIE, Kokomo

Liked: Cleanliness, staff & service, property conditions & facilities
Low nightly price for room rates
Stayed 1 night in Nov 2023
Response from ap on Dec 11, 2023
Dear guest, Thank you for staying with us , our goal is to offer an affordable room that is comfortable and clean with free hot breakfast, free wifi.Thank you for staying with us