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Reviews of Le Saint James

4 out of 5
Le Saint James
3 Place Camille Hostein, Bouliac, Gironde

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 63 reviews" "
Rating 8 - Good. 12 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
Wonderful property. Very pleasant setting. Only 20 minutes from there center of Bordeaux. HOWEVER, do NOT try to drive to Bordeaux from this hotel. It took me more than one hour because of the horrible traffic, the oneway streets, the street closures, etc.. even with Gps.Likewise for returning to the hotel from the city center
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced and overrated - don’t bother
Really disappointing and ordinary. Poor service. The pool was nice - but no towels. The view was nice but the food was very disappointing.
Stayed 2 nights in May 2023

4/10 Poor

Marta

Stayed 1 night in Dec 2021

8/10 Good

JESS, Los Angeles, us

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, beautiful hotel on a special location that facing Bordeaux Center, and you can lying on bed or poolside or restaurant for beautiful sunset. No elevators on site, but they have staffs to carry luggage for you. There is a nice restaurant on site. The staff called and checked on us around 9pm, but then after 11pm, the front desk called and said one of the customers reported that our car front light was on, but the problem was they parked our car and they had our key and they asked us to go down to grab the key and walk down a very dark driveway to their parking area to check our car, that was a bit ruined our night.
Stayed 1 night in Apr 2019

4/10 Poor

CFJ, Oakville

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The staff was great and the grounds are spectacular, with an amazing view of Bordeaux, but the hotel was disappointing- I booked this hotel because of their restaurant just to discover, with no prior information, that it closes Sunday and Monday, the 2 days we were there. They said they send me a notice, but I never received it, maybe because I booked through another party. The hotel is tired and old, and the rooms are not very clean, I have pictures of dirty bathroom doors, stained floors, etc... It was hard for me to climb onto the bed, it was so high, granted I’m only 5’2” feet. Hard mattresses, the room has an uncomfortable layout, with nowhere to sit near the bed and dark sitting area. I suppose it was a ground-breaking architectural project in its day, by Jean Nouvel, but quite frankly, it is uncomfortable, and the rusted iron outside is an eyesore, in contrast to the beautiful old farm house. I guess it was my fault for booking it, but I didn’t realize that it was so far from anything. There is absolutely nothing to do near the hotel, except some walks on some beautiful trails if you like exercise. They have a restaurant affiliated to the hotel a couple of minute’s walk, with bad service and even worse food, for the price. We did find a little gem of a restaurant a couple kms walk from the hotel, if you don’t mind the hike, with much better food at half the price in Latresne…you know where the French eat. Won't go back.
Stayed 3 nights in Sep 2018

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
food and swimming pool outstanding - room so so - no proper shower not ideal
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to a Bordeaux vacation
Stunning place - a fabulous mix of old and new! The restaurant staff is superb and gets you excited about the gorgeous and delicious food.
Stayed 2 nights in May 2018

10/10 Excellent

AB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious
This is my husbands second visit and we were pleasantly surprised to receive an upgrade. Most comfortable bed, amazing views and all the little extra touches in the room made it special. All staff were very helpful and friendly. Merci beaucoup!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a view of vineyards
Beautiful hotel with modern, clean rooms. The view of Bordeaux from a distance and the vineyards is spectacular . The restaurant St.James is delicious and has one Michelin Star!
Stayed 3 nights in Mar 2018

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay. Not that convenient for Bordeaux. Pity main restaurant was closed that night though Bistrot ok but not exciting cuisine

8/10 Good

paul, london & valencia

Liked: Cleanliness, staff & service, room comfort
Quirky hotel, great surroundings
A real surprise, very comfortable rooms and great views. Village is an oasis outside Bordeaux. Lack of restaurant facilities on Sunday and Monday night a big of a shame.

8/10 Good

Laura, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent restaurant with rooms.
We stayed for 6 nights in this arty hotel. The bedroom was slightly style over comfort but had a wonderful view. The shower wasn't fixed and soaked the floor and there was no privacy when showering which may be a problem for friends sharing a bedroom. However the staff were lovely and the ambience was great and a meal in the restaurant was fantastic. A special mention to Monsieur Phillip who made us smile every morning.

8/10 Good

Sue, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, but the receptionists really need to do a public relations course. They were blunt to the point of being rude. However the location and hotel facilities were fantastic.

10/10 Excellent

Scott , M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel in exceptional town
Impeccable service, nice town for strolls around and exceptional but limited local restaurants

10/10 Excellent

Steve, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel short stay
Fantastic views from a great location. Rooms spacious with lots of storage. Restaurant food awesome. Staff friendly.Good Wi-Fi speeds.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tony, Niagara on the Lake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
Full stars for this wonderful hotel and the beautiful town of Bouiliac. A must see and enjoy.

8/10 Good

Mark, Ware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Luxury
Overnight stay with meal. Excellent but expensive.

10/10 Excellent

Alan , London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, highly recommend it!
wonderful hotel, highly recommend it! The hotel is wonderfully designed by an important French architect. The restaurant is Michelin starred. Hotel staff are friendly and the service is top. I would give this hotel 5 not 4 stars. It is located in a nice little village outside of Bordeaux. The rooms look onto the city and the views are great. The black pool was very special and still great to swim in even though it was late October when we stayed. Highly recommend the St. James!

10/10 Excellent

Nancy, Kissimmee, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama of Bordeaux
Great facilities and fantastic food with 270 deg. view of Bordeaux river valley. It is in a tiny village on hillside outside of Bordeaux. Unless you are in to relaxing by pool, reading, and short walks around town, then a car is a must. We were early in the season, so staff was able to be very accommodating for early check-in and late check-out. Every one was very friendly. Their dining room is the place to go for celebration meals -- very high class cuisine at high end prices (at least by USA standards). They also have a bistro a block away with more everyday fare that is half the price of the hotel dining room and well patronized by locals at lunch and dinner. Will definitely recommend and stay there again when in the area.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room with a view
My husband and I were in love with our room at St. James. Unique and slightly eccentric on the top floor with a view overlooking Bordeaux. Truly spectacular to wake up to. The room was always well cleaned and every evening we were greeted with a box of chocolates and candies on our bed. The rest of the hotel however isn't wasn't as impressive. The wifi didn't work in our room for the first few days (and no one made any attempt to fix it despite our complaints). The hallway leading to the rooms wasn't heated (quite cold and leaking water!) and the walkway leading out of the hotel room area required us to regularly dodge crowds of waitstaff carrying platters full of dishes and food... I certainly now understand why other reviewers noted this was a restaurant first and hotel second. We had one nice young lady greet us at the front desk but the remainder were quite rude and unprofessional... it seems this hotel would gain a lot by investing more attention to training their staff. So in sum, the hotel room was amazing, the rest I could forget!

4/10 Poor

Rodger, Kent, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ego over practicality. Overpriced.
Style without practicality. Bed too high, toilet too narrow, sofa too low, inadequate lighting in sitting/reading area, shower screen too short so water everywhere and floors slippery. Restaurant closed - only hot option on room service was soup - tasteless and cold. Food extremely expensive - including 10 Euros for an egg as an extra to the 25 Euro breakfast. Feeling that the hotel thinks it is really good - but it isn't!!

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Location
The Saint James is a great place to stay near Bordeaux. There are astounding views of the city and the setting of the hotel is lovely. We had one complaint. The exchange rate of gthe hotel was usury. Pay cash if possible.

10/10 Excellent

Marilyn, Bergerac, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and tasteful
Top class hotel. Very stylish and tasteful. Very expensive two Michelin star restaurant and a casual cafe provide great options for dining. Rooms are superbly laid out to optimize space and views over the Garonne valley and Bordeax.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place
This place is very special. The view from the room was fascinating and the room itself was very large and comfortable.

10/10 Excellent

Markus, Zug, CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to visit Bordeaux
Perfect Food in the **-Gourmet-Restaurant but - if you like a marvelous piece of meet with a good french wine - also in the Café de l Espérance which is a rôtisserie.

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
c'est loin du standing annoncé
je suis arrivé 1 heure avant l'heure de réception conseillé. Le mobilier des chambres étant très usagé (un peu colonie de vacance) . Je n'ai pas voulu rester car pas au standing annoncé. Ils n'ont pas voulu me rembourser !!! car arrivé trop tard... c'est ridicule ou à court d'argent ?? je suis resté 20 minutes sans rien toucher ... pour 400€ ps : hotels.com n'a pu rien faire Dommage j'avais un autre souvenir de l'établissement.
Stayed 2 nights in May 2023

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Very overpriced restaurant, no elevator to acess room, only 2 flights of steep stairs, no electrical outlet by the bed, complicated wifi access, noise from the morning traffic audible from the room.
Stayed 1 night in Feb 2023

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

8/10 Good

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Julien

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cadre de paix ! Magnifique
Stayed 3 nights in Jun 2022
Response from Clémence St-Pierre - Réceptionniste on Jun 12, 2022
Nous vous remercions pour ce merveilleux commentaire et nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous. Au plaisir de vous revoir dans un futur proche!

8/10 Good

POUYFAUCON

Liked: Staff & service
Disliked: Cleanliness
Restaurant à refaire sans hésitation ms pas hôtel
3 araignées dans l'entrée de la chambre, du bruit toute la nuit (dommage même si l'hôtel n'y était pour rien : impossible de changer de chambre et pas de boules quies disponibles). Sauna ne fonctionnait pas bien : impossible de couper l'eau froide et ensuite eau bouillante. Partie hôtel : moyen mais partie restaurant à refaire sans hésitation. Nous avons eu de la cuisine de saison, raffinée, alliance les vins parfaite et réception parfaite. Vue magnifique. Dommage vraiment que l'hôtel (4 étoiles à priori) ne soit pas avec la même qualité de prestation.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Accueil très plaisant à l'arrivée - Déjeuner et petit déjeuner parfaits - Vue somptueuse sur Bordeaux - expérience à renouveler encore et encore !
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bon service et cadre magnifique
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有独特风格的小酒店。
员工非常友好，服务训练有素、酒店在一片山坡上，俯瞰波尔多市景非常漂亮，餐厅是米其林一星的，感到有点不足的是房间装饰和硬件略显简单。
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 특색있는 호텔이었어요 화려하진 않아도 하나하나 신경쓴 호텔. 최고의 전망
Stayed 2 nights in Jul 2018

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le saint James le luxe à l'état pure
Accueil remarquable pour l'anniversaire de ma femme. Cela restera une de nos plus belles destinations. Restaurant Étoilé au delà de nos espérances.

10/10 Excellent

Jean Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alexsandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель со своим виноградником и гастрономическим рестораном, идеально для романтического путешествия в Бордо.
Stayed 2 nights in Feb 2018

10/10 Excellent

kazue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
再度訪れたいです。
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre avec vue et quiétude
Hotel magnifique avec vue spectaculaire sur Bordeaux
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio idílico, gran vista pero lejos de Bordeaux
Habitación muy cómoda con excelente vista a la ciudad. Tipo campestre, tranquilo con buena piscina y terraza. Excelente desayuno. Muy lejos de Bordeaux, si quieres estar cerca de la ciudad este no es el sitio, pues al estar al otro lado del rio, para llegar al centro te puede tomar hasta 30 minutos. Si no vas a cenar en el hotel, que tiene un restaurante catalogado Michelin, debes cenar en la ciudad antes de ir al hotel, pues Bouliac es un pueblo pequeño que solo tiene un restaurante y una pizzería.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllique & paradisiaque
Un séjour paradisiaque de 3 nuits, même si la dernière était gâchée par le pluie

10/10 Excellent

jf, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
emplacement, architecture, personnel exceptionnels
Superbe hôtel à quelques kilomètres sur les hauteurs de Bordeaux, donnant sur les vignes, architecture moderne mais intégrée et très ouverte, un havre de paix, un sens de l'accueil et du service exceptionnel de la femme de chambre au maître d'hôtel... très bon bistrot annexe (le café de l'Espérance) à prix raisonnables. Même les sucres pour le café sont en forme de cannelé... La prochaine fois, j'essaierai le restaurant gastronomique !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tetsuo, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい
素晴らしい

10/10 Excellent

jean guy, Saint Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour affaires et en couple nous avons passé un très agréable moment

10/10 Excellent

Matthias, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Excellent

10/10 Excellent

Loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort