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Reviews of Hotel Monaguillo de Getsemani

3.5 out of 5
Hotel Monaguillo de Getsemani
Calle del Guerrero, Carrera 10 # 29 - 72, Cartagena

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 173 reviews" "
Rating 8 - Good. 40 out of 173 reviews" "
Rating 6 - Okay. 13 out of 173 reviews" "
Rating 4 - Poor. 8 out of 173 reviews" "
Rating 2 - Terrible. 4 out of 173 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel y los cuartos están limpios y cumplen las expectativas ofrecidas. Los tiempos de check in y out fueron excesivos, pueden mejorar la experiencia al cliente en estos dos puntos.
Stayed 7 nights in Mar 2024
Response from Hotel Monaguillo on Apr 2, 2024
Estimado Sr Rafael,Gracias por sus observaciones sus comentarios son muy valiosos para nosotros.Saludos,Tatiana FlorezFront Manager

4/10 Poor

Graciela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The AC didnt work correctly, not enough towels, the place smells funny
Stayed 8 nights in Mar 2024
Response from Hotel Monaguillo on Apr 2, 2024
Dear Mrs Graciela,We appreciate very much your comments are very valuable to improve, we offer our sincere apologies for the inconvenience caused we will take into account to improve this situation in our property. Our best wishes and we hope to have your visit in a next opportunity. Best regards Tatiana Florez Front Manager

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
I would stay again in this property in they changed their check-in process and speed. They couldn't find a stamp on my passport and kept me waiting for hours. There was no clarity on which documents they needed, and although I spoke to the manager who said that it was solved, the girl from the front desk kept asking me for more and. ore documents via whatsapp. I've stayed at hundreds of hotels in Colombia and Cartagena and this had never happened to me before. They could have air conditioning in the lobby or at least better ventilation. It was my first time staying at the hotel and chose it due to the closeness to the port. Upon arrival I felt that I had made a mistake because the "lobby" is dark and hot, but the room was very clean, spacious and with good AC. In the morning the water pump of the hotel was not working and I couldn't take a shower, but the hotel acted promptly and gave me a room to shower in another of their hotels which was just one block away.
Response from Hotel Monaguillo on Mar 23, 2024
Dear Mr Juan,We appreciate very much your comments are very valuable to improve, we offer our sincere apologies for the inconvenience caused we will take into account to improve this situation in our property. Our best wishes and we hope to have your visit in a next opportunity. Best regards Tatiana Florez Front Manager

10/10 Excellent

ELISEO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, guest service was great and cleanliness as well. I would highly recommend it
Stayed 1 night in Mar 2024
Response from Hotel Monaguillo on Mar 9, 2024
Dear Mr Eliseo,We appreciate very much your comments are very valuable to improve, we offer our sincere apologies for the inconvenience caused we will take into account to improve this situation in our property. Our best wishes and we hope to have your visit in a next opportunity. Best regards Tatiana Florez Front Manager

8/10 Good

Lynn

Room was very small and photos online are definitely deceiving but the bathroom is clean and the area is great for tourists and close to the walled city. Good location.
Stayed 5 nights in Jan 2024
Response from Hotel Monaguillo on Feb 12, 2024
Dear Mrs Lynn,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Hotel Monaguillo on Feb 12, 2024
Dear Mrs Mary,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

8/10 Good

Tashanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff. The entire hotel smelled like a spa.
Stayed 4 nights in Nov 2023
Response from Hotel Monaguillo on Nov 15, 2023
Dear Mrs Tashanya,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Monaguillo on Oct 21, 2023
Estimada Sra Clara,Sus comentarios son de suma importancia, le agradecemos mucho su excelente aporte. Sus observaciones son gratificantes para nosotros ya que trabajamos día a día para brindarle una experiencia inolvidable.Esperamos su visita en una próxima oportunidadSaludos cordialesTatiana FlorezFront Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel era increíble, muy cómodo y el personal era muy amable y servicial. La ubicación era increíble y estaba perfectamente situada para explorar los bares y restaurantes cercanos. El único pequeño inconveniente fue que en el área del jacuzzi no había nadie trabajando detrás de la barra a pesar de que se suponía que estaría abierta hasta las 8 pm. Esto no fue importante para nosotros, pero probablemente valga la pena mencionarlo. la comida estuvo deliciosa y en general todo fue increíble.
Stayed 1 night in Aug 2023
Response from Hotel Monaguillo on Sep 14, 2023
Estimada Sr James,Agradecemos mucho sus comentarios son muy valiosos para nosotros nos complace mucho saber que cumplimos con sus expectativas de alojamiento.Esperamos sus visita en una proxima oportunidadGraciasTatiana FlorezFront Manager

10/10 Excellent

Luz Stella Jimenez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ariel is an excellent host
Stayed 5 nights in Aug 2023
Response from Hotel Monaguillo on Sep 13, 2023
Dear Mrs Luz Stella,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Christine

Stayed 3 nights in Jul 2023
Response from Hotel Monaguillo on Jul 18, 2023
Dear Mrs Christine,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Courtenay Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the customer service and security. Everyone was kind and helpful. Great for solo travelers!
Stayed 4 nights in Jul 2023
Response from Hotel Monaguillo on Jul 10, 2023
Dear Mrs Nicole,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 6 nights in Jun 2023
Response from Hotel Monaguillo on Jun 16, 2023
Dear Mrs Tanya,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

2/10 Terrible

Alexandra

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no running water in our room meaning no shower, brushing teeth or flushing the toilet. Then they refused to give us a refund. Finally the offered us to stay at their sister hotel after we had already made other arrangements. Absolutely terrible.
Stayed 2 nights in May 2023
Response from Hotel Monaguillo on May 10, 2023
Dear Mrs Alexandra,We offer our sincere apologies for not meeting your expectations of accommodation, our staff works every day to be an unforgettable experience and above all accompanied by an excellent staff which is dedicated to generate a good stay.Have a great timeTatiana Florez Front Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Leaking toilet water on bathroom floor
Would rather not leave a bad review, but our bathroom was continually covered in toilet water from a leaking toilet, and we had to ask to replace a comforter with an odd stain on it. The hotel refused to compensate us for any of this. The toilet really made for an unpleasant stay. It looks like the hotel has only tried to add more caulk to the base of the toilet, but that's not enough to stop the leak.
Stayed 2 nights in Apr 2023
Response from Hotel Monaguillo on May 5, 2023
Dear Mr Mark,We offer our sincere apologies for not meeting your expectations of accommodation, our staff works every day to be an unforgettable experience and above all accompanied by an excellent staff which is dedicated to generate a good stay.Have a great timeTatiana Florez Front Manager

10/10 Excellent

Lazarita

Liked: Cleanliness, staff & service, property conditions & facilities
el hotel es super acogedor, el personal muy amable y el area es perfecta, suoer centrico.
Stayed 2 nights in Mar 2023
Response from Hotel Santo Toribio on Mar 31, 2023
Estimada Sra. Lazarita,Agradecemos mucho sus comentarios son muy valiosos para nosotros nos complace mucho saber que cumplimos con sus expectativas de alojamiento.Esperamos sus visita en una proxima oportunidadGraciasTatiana FlorezFront Manager

6/10 Okay

Oscar, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was too small. I didn’t like my room.
Stayed 1 night in Mar 2023
Response from Hotel Monaguillo on Mar 22, 2023
Dear Mr Oscar,We offer our sincere apologies for not meeting your expectations of accommodation, our staff works every day to be an unforgettable experience and above all accompanied by an excellent staff which is dedicated to generate a good stay.Have a great timeTatiana FlorezFront Manager

10/10 Excellent

Tanya

Stayed 1 night in Mar 2023
Response from Hotel Monaguillo on Apr 3, 2023
Dear Mrs Tanya,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

8/10 Good

Werner, Reno

Liked: Cleanliness, staff & service
very small room - too much $$ for the size of the room
Stayed 2 nights in Feb 2023
Response from Hotel Monaguillo on Mar 9, 2023
Dear Mr Werner,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to be close and walkin distance to "FUN", with bars, restaurant and dancing. It's pretty busy people walking on these small streets but all are tourists from all over the world. It's a small hotel, bed and breakfast type but very nice rooms. I didn't like the breakfast area being on the open area of the roof though due to the heat. Breakfast choices were excellent, more than a continental type and they cook it for you to your liking. Overall good for a short 2 to 3 day stay.
Stayed 2 nights in Feb 2023
Response from Hotel Monaguillo on Feb 28, 2023
Dear Mr Fernando,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Susana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para quedarse, muy acogedor, nos encantó!
Stayed 1 night in Feb 2023
Response from Hotel Monaguillo on Feb 28, 2023
Estimado Sra Susana,Muchas gracias por sus excelentes comentarios, son realmente muy valiosas para nosotros ya que trabajamos dia a dia para que todos nuestros huéspedes vivan una experiencia única e inolvidable en nuestra propiedad.Esperamos su fidelidad en una próxima visita.GraciasTatiana FlorezFront Manager

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on a narrow street with barely enough room for another car to get by when you’re getting in or out of vehicles. Staff is excellent and accommodating. Hotel has a musty smell in the lobby. I would suggest a grab bar be placed in the shower, and a medium-sized trash can in the bedroom. Overall, this was a good experience.
Response from Hotel Monaguillo on Feb 15, 2023
Dear Mrs Patricia,Thank you for your valuable feedback, your comments and opportunities for improvement are very important to us.We apologize for not meeting your expectations 100%, but we are sure that we will do everything possible to take into account all your comments.Best Regards,Tatiana FlorezFront Manager

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2023
Response from Hotel Monaguillo on Mar 9, 2023
Dear Mrs Patricia,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and safe
Stayed 3 nights in Jan 2023
Response from Hotel Monaguillo on Feb 15, 2023
Dear Mrs Silvia,Thank you for your valuable feedback, your comments and opportunities for improvement are very important to us.We apologize for not meeting your expectations 100%, but we are sure that we will do everything possible to take into account all your comments.Best Regards,Tatiana FlorezFront Manager

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY EVERYTHING
Response from Hotel Monaguillo on Jan 16, 2023
Dear Mrs Claudia,Thank you for your valuable feedback, your comments and opportunities for improvement are very important to us.We apologize for not meeting your expectations 100%, but we are sure that we will do everything possible to take into account all your comments.Best Regards,Tatiana FlorezFront Manager

10/10 Excellent

Saphia

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place in Up and Coming Area in Cartagena
Very Nice room and facilities. Great staff and tasty breakfast. Only issue was open to air hallway which made stairs slippery when it rained. Staff did mop regularly but still was tricky to maneuver.
Stayed 5 nights in Nov 2022
Response from Hotel Monaguillo on Jan 16, 2023
Dear Eric,Thank you for your valuable feedback, your comments and opportunities for improvement are very important to us.We apologize for not meeting your expectations 100%, but we are sure that we will do everything possible to take into account all your comments.Best Regards,Tatiana FlorezFront Manager

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Sagar

Stayed 1 night in Dec 2022

10/10 Excellent

Shlomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a great small hotel in the heart of Getsmani. Lovely breakfast on the rooftop. The one thing that bothered is the nearby guest house playing loud music in the middle of the night. Front desk were very helpfull especialy Mauricio. We stayed 1 night, left for Rosario & left the luggage. Upon return the room asigned didn't have a/c so we were taken to their sister hotel just around the corner which was a fantastic upgrade to end the Colombian trip.
Stayed 2 nights in Dec 2022
Response from Hotel Monaguillo on Dec 16, 2022
Dear Mrs Sholomit,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restoration. A few minor quirks remained in our room, although readily remediable: No bath towel racks by shower in the very fine bathroom. No toilet paper roll holder. No full-length mirror, although 2-door wardrobe has space. Cute little, 1kg room safe was not fastened to anything ... easily taken for a souvenir, with whatever might be inside. Difference between very good and excellence.
Response from Hotel Monaguillo on Dec 16, 2022
Dear Mr Alan,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Getsemani. It could be loud at night. But the quality of the accomodations more than made up for it. We were in a room facing the back and got great sleep. And even though it is right in the middle of the excitement, I felt very safe.
Response from Hotel Monaguillo on Dec 16, 2022
Dear Mrs Amanda,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly staff
Stayed 4 nights in Nov 2022
Response from Hotel Monaguillo on Nov 30, 2022
Dear Mrs. Su,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Lessette, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Mr. Mauricio made sure everything was comfortable and great recommendations for restaurants and sites for me and guest! Ms. Salis was an amazing staff person who made my room very comfortable and cleaned. The beds were extremely comfortable! Breakfast was awesome and option !!! The hotel is safe and quiet! Is in a great location near everything! I will recommend this hotel.
Stayed 6 nights in Nov 2022
Response from Hotel Monaguillo on Nov 30, 2022
Dear Mrs. Lessette,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

HERBERT, Guatemala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, con una excelente ubicación, habitación muy limpia y una cama muy acogedora. Muy cerca de todo y donde puedes caminar por el barrio Getsemaní !
Response from Tatiana Florez on Nov 9, 2022
Estimado Sr Herbert,Sus comentarios son muy importantes para nosotros, nos complace saber que cumplimos con sus expectativas de alojamiento. Esperamos su visita en una próxima oportunidadTatiana FlorezFront Manager

10/10 Excellent

Heather

Stayed 1 night in Oct 2022
Response from Hotel Monaguillo on Oct 14, 2022
Gracias por su excelente calificacion Sr Heather,Le agradecemos mucho saber que tuvo una experiencia de 10.Lo esperamos en una proxima visitaSaludosTatiana FlorezFront Manager

10/10 Excellent

Maria Fernanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really confortable, clean and pretty. The staff was very friendly. I definitely recommend it!
Stayed 2 nights in Sep 2022
Response from Hotel Monaguillo on Oct 8, 2022
Dear Mrs. Maria Fernanda,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Ajay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small little property in the heart of getsemani. Close to shopping, restaurants and nightlife. Felt very safe and their customer service was awesome. Breakfast was really good as well. 5 star rating. Close to all major tourist attractions
Stayed 3 nights in Sep 2022
Response from Hotel Monaguillo on Oct 8, 2022
Dear Mrs. Ajay,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

8/10 Good

Oscar

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience being first time in Cartagena, love the rooms,breakfast, courtesy and over all the crews that they were ready to serve you, amazing.
Stayed 2 nights in Sep 2022
Response from Hotel Monaguillo on Oct 8, 2022
Dear Mr, Oscar,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

8/10 Good

Vicar de la

Stayed 2 nights in Aug 2022

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Monaguillo de Getsemani was a great idea. The location is right in the middle of Getsemani which is one of the hottest spots in town surrounded by restaurants, bars and local shops. Also walking distance from Parque del Centenario, Centro and Ciudad Amurallada. Carlos and the whole staff were really supportive and helpful all the time and the rooftop pool is the place where you want to be right after those crazy walks around the city. Highly recommended.
Stayed 3 nights in Aug 2022
Response from Hotel Monaguillo on Oct 8, 2022
Dear Mrs. Karla,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
Breakfast
Breakfast
Stayed 5 nights in Aug 2022
Response from Hotel Monaguillo de Getsemani on Aug 21, 2022
Estimada Sra. Gloria, Sus comentarios son muy importantes para nosotros, nuestro personal está feliz con sus palabras, nos encantaría recibirla y vivir esta experiencia nuevamente. Cordialmente, Front Desk

10/10 Excellent

GLESENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Carrol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the hotel was beautiful. The staff was kind and the space was always clean. Breakfast was awesome.
Stayed 7 nights in Jul 2022
Response from Hotel Monaguillo de Getsemani on Jul 19, 2022
Dear Carrol, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

8/10 Good

Shanna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jul 2022
Response from Hotel Monaguillo de Getsemani on Jul 14, 2022
Dear Shanna, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

8/10 Good

Farid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2022
Response from Hotel Monaguillo de Getsemani on Jul 13, 2022
Dear Farid, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, beautifully decorated and great stuff!
Stayed 1 night in Jun 2022
Response from Hotel Monaguillo de Getsemani on Jul 8, 2022
Dear Robert, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

10/10 Excellent

Carol

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay in this hotel. It is located in the heart of Cartagena so it is walking distance to the best restaurants, the walled city and many other attractions. I did not need a car to get around. The hotel was beautiful, the free breakfast in the morning was a plus. Our room was beautiful, I just wished it had a better view. The customer service was amazing, I have no other words to put it. A special shout-out to Ligia, the receptionist who made our experience even better.
Stayed 7 nights in Jun 2022
Response from Hotel Monaguillo de Getsemani on Jul 8, 2022
Dear Carol, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

10/10 Excellent

Aron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing and accommodating staff. I would recommend this hotel to anyone who have family or friends. Cery helpful as well with directions or any other questions you may have. The amenities are good as well.
Stayed 1 night in May 2022
Response from Hotel Monaguillo de Getsemani on Jun 9, 2022
Dear Aron, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk

10/10 Excellent

pierrot

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the action. Clean rooms and helpful and friendly staff
Stayed 5 nights in May 2022
Response from Hotel Monaguillo de Getsemani on May 18, 2022
Dear Pierrot, Your words are very important to us, our staff is happy with your words, we would love to receive you and live this experience again. Cordially, Front Desk