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Reviews of James Plaza Limited

4 out of 5
James Plaza Limited
Block 10 Sector 17a, Chandigarh, Punjab

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 97 reviews" "
Rating 8 - Good. 36 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lokesh

Disliked: Staff & service
Business Trip
Location of the hotel was good. The bad experience at the time of check-in as they insist for advance payment of entire amount unlike other hotels of same category. Also this practice was not there when it was run under name of Park Plaza. Very unprofessional attitude at least with regular visitor.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to stay in !
We were stopping at Chandigarh, en route from Delhi to Simla. Delightful experience, after some hotels in Jaipur and Delhi.
Stayed 1 night in Oct 2017

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with convenient location
Hotel location very good and overall stay was good but the Internet service did not work at all.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall quite good but internet not operating; location good with good view from common areas; buffet service good
Stayed 1 night in Sep 2017

10/10 Excellent

ZoBo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and near to places of interest
Excellent hotel that was convenient for all the places of interest. Helpful and polite staff who were friendly and approachable. Sorted my queries and question swiftly and effectively.
Stayed 2 nights in Jul 2017

8/10 Good

Sourajyoti

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall a nice stay @ Chandigarh
The Hotel is located at the central place @ Sector 17, undoubtably a premium locality. The hotel has a nice swimming pool and a nice big coffee shop, which can host a large crowd. However, we have a difficulty in checking in as the information were not plugged properly for our accommodation. We mentioned about certain services , which was provided very late and after a few reminders. However, the coffee shop stewards are courteous and helpful. The Hotel doesn't have a basement parking, which has left the car in the parking area very hot in summer. If we can overlook /ignore the service issues a bit the overall rating can be a 4 star experience.
Stayed 1 night in Jun 2017

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

pawan, australia

Disliked: Cleanliness, staff & service, room comfort
Bad service
We request for 3 times for extra bed in our room but they didn't provide. When we done the booking we mentioned that time also.

4/10 Poor

Sunnylane, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This Hotel is in Decline. Very Disappointing.
I have stayed at this hotel for years. The ownership changed (recently, apparently). The hotel service has gone way down. The staff is unfriendly, and the room service people are below standard. Only the duty manager seemed competent. It used to be a Park Plaza, and then the standard was high and the staff were professional. The only thing left that is good about the hotel is the rooms (left from before) and the location. There are many other options nearby that are the same price or less, which I would recommend above this one. I will not stay here again.

10/10 Excellent

dr ranu goyal, doctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good comfortable hotel with amiable staff
Peaceful and comfortable stay everything well taken care of good staff

10/10 Excellent

akshay, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was attentive, clean room and excellent room service as well

8/10 Good

mike, victoria BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Great hotel for the value. Good restaurant and pool. Close to the Delhi metro which takes you downtown in about 15 mins for about 1 dollar.

10/10 Excellent

Veena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located to Sector 17 shopping area
I cannot fault my stay at James Plaza in any way. The food, staff, location, weather, transport was all amazing

10/10 Excellent

Sohan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service
Nice hotel opposite rose garden
It's location is the best. All the tourist visiting places are within 2.5 km. I didn't like the food in the hotel . Rooms are good.

6/10 Okay

Sujoy Kanjilal, Mumbai

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good Hotel in the Heart of Chandigarh
I have stayed in this property before, and at that time it was called the Park Plaza, under Club Carlson Group. I found the hotel to be quite good. The breakfast spread was limited but nice. Also I know of people who had not opted for the breakfast option while booking, but had breakfast and no one asked them anything and neither were they charged, while checking out. So, I feel a bit put off when I paid extra for such a free fare. The internet of the hotel needs a major revamp. It is very very SLOW & non responsive. Most of the sites I tried to open ( for my work and personal ) were getting timed out. Thanks Sujoy

4/10 Poor

MANDEEP SINGH

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with big rooms, big windows, great views and a good breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nyc hotel
This was our 3rd visit to this hotel Really enjoy the stay always

10/10 Excellent

Geetangalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Chandigarh and yes value for money

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Wi fi to slow, disconnect you all the time
Good Hotel to stay, restaurant staff doing amazing job and staff out side doing great job too, but this hotel need more experience people at hotel reception!!!

10/10 Excellent

Jacki, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best luxury hotel to stay in Chandigarh!
I would highly recommend staying in James Hotel in Chandigarh on your visit there. It is located in Sector 17 which is a hip area with shopping and businesses. Centrally located for any adventure you partake on. The hotel is newly renovated, extremely clean with impressive accommodation in all aspects, from the service at the front desk to the cleanliness of the room. Especially for the price I paid, I was very impressed. I would rate it a 4 star hotel in American standards. It is also very safe with security in the front 24/7 and a bar downstairs in case you don't want to go far for a drink. I did not get to try their restaurants but the food did look delicious.

8/10 Good

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

graeme

Liked: Cleanliness, room comfort
4-star hotel - Slightly disappointing.
Okay. This is a 4-star hotel and then entrance and lobby area are fantastic. The reception staff are functional but not overly friendly. A glance over to the dining area and it is wonderful with a vast array of options at breakfast. The room on first impressions looked traditional but relatively clean. The bed was comfortable. However, the bathroom was a complete disaster with the shower room flooding and the staff seemed unconcerned when I reported this at check-out. Also the iron was broken and unusable alongside the smallest ironing board in existence. It's a shame really as overall it has a nice feel but in terms of value it does not succeed. The local area is a mix of gardens and museums coupled with great 1970s style underdeveloped estates. Fortunately, I like all that and the locals are brilliant and a pleasure to meet. Don't be put off by making a trip to the Down Under bar. Just remember your GPS...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and very clean hotel
Great location, great people, very hospitable, clean and comfortable rooms

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SUKHJINDER

Liked: Cleanliness
Good one !
The best thing about this hotel is its location, in Sec-17 the heart of Chandigarh. Lots of shopping, eating options, and is safe for walking in the late evening hours as well. If location is what you are after, not much can go wrong. Little older property showing its signs but not bad. Room was good, clean and spacious, though amenities could have been better. Staff courteous and ready to help. Enjoyed.

8/10 Good

Dharam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable

10/10 Excellent

Abdullah M, Dhahran, saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The staff , the food, I like everything about my staying there

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice property but lacks management.
The property is very well furnished. The staff is just a bunch of amateurs, who still need to be taught management. The room service is quick and good. This hotel we probably be the best property in this price, if managed properly. A pleasant stay.

8/10 Good

Charanjeet, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in Convenient location Clean room Great spa Helpful staff Food was decent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
brief but pleasant. Gym is well equipped. Decent food

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Chandigarh.
Amazing hotel and staff also. Great location to shops in sector 17. Down side was the wifi was on and off and the cards needed to be activated many times a day.

4/10 Poor

Ravi

Not so good. Breakfast service was bad. Our eggs were served 45 minutes after the order was placed. After repeated reminders

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jaspal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
This was my second stay in 18 months. As a wheelchair user I found the service to be excellent. The staff were very helpful and friendly... great service! Will stay again.

6/10 Okay

Varun

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Sudhir, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
James Plaza is a nice hotel to stay at. Its proximity to Sec 17 offices & shopping area as also to the Rose Garden makes it very convenient.

8/10 Good

sumit, amritsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the heart of the city
Its a good hotel with reasonable price tag. Location is central, facilities are good, rooms are spacious.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like a home away from Home.
Staff is courteous. Room Service is good. Food quality is quite good.

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel though slightly expensive
Memorable stay. Very comfortable. And well maintained.

6/10 Okay

Aparna

Liked: Cleanliness, property conditions & facilities

8/10 Good

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DHRUV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gurpreet, Toronto

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel with VERY poor service
overall this is great hotel. close to all shopping and transits but here are few example you should avoid this hotel until they fix their customer service in all areas. no pint of living in better hotel if their customer service sucks - breakfast : i asked for orange juice and guy delivered me half glass orange juice..?? whatt?? i said i need one more glass.. he said they ran out orange juice..and they have only pineapple now ??? whatt?? 9am.. waited for cleaned plates... asked for omelette and when it came after good 10min you can simply smell how dirty is the pan they used.it was smelling so bad..and many small things like witnessed waiters touching bread without gloves, waiter delivered me coffee while hes texting on his phone, many things to list here overall very very poor service. Checkout - guy gave me invoice to pay my room rent (didnt know it was already paid) i told him it already paid but he kept shaking his head, i asked him to go get your manager and he suddenly see it yeah its already paid. i feel like they are trying to scam it or need way more training how to deal with guests. i will not stay in this hotel again regardless.

10/10 Excellent

Robin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent helpful staff
Excellent staff who were so helpful. My room was comfortable clean and had lots of amenities. Lovely swimming pool, restaurant and restaurant.