Studio Suite | Iron/ironing board, free WiFi
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Reviews of Ginosi 747 Apartel

2.5 out of 5
Ginosi 747 Apartel
747 N May St., Chicago, IL

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 109 reviews" "
Rating 8 - Good. 37 out of 109 reviews" "
Rating 6 - Okay. 8 out of 109 reviews" "
Rating 4 - Poor. 8 out of 109 reviews" "
Rating 2 - Terrible. 10 out of 109 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nnacho

Stayed 3 nights in Sep 2020

10/10 Excellent

Lisandra

Liked: Cleanliness, room comfort
Great place
Loved it felt like home away from home
Stayed 1 night in Sep 2020

10/10 Excellent

Ahmad

Traveled with family
Stayed 1 night in Sep 2020

2/10 Terrible

Sarah

Stayed 7 nights in Mar 2020

4/10 Poor

Luisa, Chicago

Traveled with family
Disliked: Cleanliness, amenities
This property was smaller than it looked on pictures. Also; we couldn’t find the remote for the TV, the place didn’t have enough amenities for the week, and it didn’t look that clean. Overall, I wouldn’t stay here again.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2020

10/10 Excellent

LK, Toronto, ON

Business traveler
Liked: Cleanliness
Excellent value for money. Right next to the subway stop. Very quiet. I’ll come back.
Stayed 5 nights in Mar 2020

4/10 Poor

Joe, Fairfield, iowa

Disliked: Cleanliness, amenities
The location near a train and bus station that's good. The hotel have no elevator in the first floor, u feel lost when u go up with stairs because there doors closed on every floor so u don't know hot to switch to other floor, no one on reception the whole days I stayed there, the towels no one change them from day to day, I used the same for 4 nights, I arrived to the room very thirsty there's even no small bottle of water...
Stayed 4 nights in Feb 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Feb 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, so close to the metro station, and had everything we needed. Walls are thin between rooms but not much noise from outside.
Stayed 14 nights in Dec 2019

2/10 Terrible

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good apartment/hotel in a great location. Very close to the subway - on the same subway line as O'Hare airport and Downtown Chicago. Also serviced by a few buses as well. A 20 minute walk to a decent supermarket, and there's a pharmacy and decent pizza bar very close by. The apartment itself was fine. Kitchen was well equipped, and we appreciated having a washing machine and drier in the room. The couch was uncomfortable as well as broken (the bottom panel kept falling off when we sat on it), and the area around the bed was a bit cramped. Also, the fire station was just around the corner, so we often heard loud sirens all night. Overall, though, good value for money, and we'd stay here again if we come back to Chicago.
Stayed 7 nights in Nov 2019

2/10 Terrible

Khaled

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's bad hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Check in process easy, accommodation was perfect for our needs. We stayed in the studio suite which has full kitchen, washer/dryer, & closet. Quiet; no noise issues. Great location with El station right around the corner, Food, coffee, bars all within walking distance. Reasonably priced for everything you get when staying at this property.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Great location 1/2 block from the Blue line train, a CVS, a liquor store, pizza place, and a bar. Clean, spacious and modern for the price. Kitchen was stocked with plates, pans, cups, glasses, coffee and tea. Bed was a bit soft but still comfortable. There was a smell of cleaning supplies upon arrival but opening the windows cleared it out. TV was HD but a bit small. In room laundry is a huge plus. Heat and A/C were operational. Room was comfortable. Two minor flaws that didn't affect our stay were a small depression in the kitchen floor, and the vent in the bathroom was taped to the ceiling. Not really noticeable unless you're paying attention. As of Nov 2019 when we were there, there is construction going on in the area so it can be noisy. We weren't really in the room during the day so it didn't matter. I'd stay here again.
Stayed 4 nights in Nov 2019

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
Excellent room, clean and safe
Stayed 4 nights in Nov 2019

4/10 Poor

Annette

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
More negative than positive.
No staff on duty is not acceptable when the charges are the same for a fully staffed hotel in same area. We requested additional towels and were told no one would be available until 9:30 am and the towels were never brought to us. I paid for an hour late check out and got a phone call asking us why we had not yet checked out And had to point out that I had a receipt for the extra $25.00 for late check which is ridiculous also. Bathroom door did not shut all the way and the pull out bed was awful. To add insult to injury, asking guests to take out their own garbage when being charged an 80.00 clean up fee, is over the top insulting. The worst was finding less than a half till of toilet paper and no extra roll available.
Stayed 1 night in Nov 2019

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Ben

Disliked: Staff & service
Stayed 1 night in Oct 2019

2/10 Terrible

Mayra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Remedios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazinf
It was really cool to be able to stay in a place that felt like a small home while I was across the country for business. I love the fact there’s a pizza place and a cvs and Dunkin’ Donuts all around walking range and it was closer to downtown than I expected
Stayed 3 nights in Sep 2019

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good location and amenities
The place was conveniently located, well priced, clean, and had the necessary amenities for a good stay. I would recommend it for the traveler looking for a safe and affordable way to stay in a fun part of the city.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean, modern. I found it a bit eerie that there is no manager on site, the check-in and check-out are automated. But it all went smoothly.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
The location was excellent and the apartment had everything that you need, nice and clean
Stayed 10 nights in Sep 2019

6/10 Okay

Jim

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Overall my wife and I were happy with the stay. It had all the facilities and kitchen equipment that we needed for the stay. The bed was comfortable. The air conditioning was comfortable. And it was a clean unit.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The email that was sent to us gave us the code to get into the building and the room but it also said we had to self check-in in the lobby. We called the 24hr line and she was extremely confused when we asked her how we self check in because the ipads weren't working The cleaning fee was $80 for the two nights we stayed. That's quite a bit of money. The bathroom wasn't clean when we showed up.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and close to everything. Property and Room were very clean. Staff is very friendly.
Stayed 3 nights in Aug 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Best location for the price!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
Ginosi was a nightmare. First, they cancelled our reservation 2 days before our stay. When I called to ask what happened, she said they didn't have my card's zip. I asked why they hadn't just contacted me instead of cancelling with no warning, & she just said that "fortunately for me", the room was still available. They rebooked me at a rate $40 higher than before. When I arrived, I called for directions to the parking lot, as it's down a small alley & difficult to find. I was told I’d never reserved parking (I told them when booking that I needed a spot), but "fortunately for me" there was still a spot available. It came with an unexpected $30 charge. I asked again for directions, & was placed on hold for over 10 minutes until she eventually hung up. I called back twice & nobody answered. She picked up the 3rd call & said she didn't know where the lot was, but someone would be calling me with that info, & blamed me for not leaving my line open. I told her I have two lines, so that made no sense, and she connected me to a third party. The third party gave me directions but, when I asked for a callback number in case I had any other questions, she told me OVER THE PHONE that she didn't have a phone number. The next day, we walked into our room to find cleaners saying they thought we'd left, because our things were gone & check out was at 11. It was 10:30. So somebody went into our room while we were eating breakfast to see if our things were still there. Don’t stay here.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size and cleanliness for the price, but is in a very noisy location!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
It was a little further from downtown than I expected but it wasn’t a bad uber ride away from downtown! Literally around the corner from metro. Also CVS, Liquor Store, and pizza spot are steps away for essentials. Easy to access apartment with code/self check in. The room was clean with everything thing we needed. Bathroom and kitchen were nice! Really liked the appliances. I would recommend to others and would stay again if needed!
Stayed 3 nights in Jul 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the room because it has everything I need especially the washing and dryer machine and the big new refrigerator! Everything is perfect for one people! Only the room size is too small and if I cook the smell will stay for a long time.
Stayed 20 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Zulfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing experience , for sure book it again if I’m on the earea
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2018

6/10 Okay

Andrew

Payment confirmation is outside Hotels.com and is processed outside the US. It's inconvenient and customer service is a bit surly. Rooms are nice and location is great.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls, you could hear everyone do anything at all times
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the property has a great lokation. Taff was helpful and the rooms contained all you need for cooking meals and washing clothes. The apartments held very high standard.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

juan, cleveland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
If your expecting staff to greet you, maid service and amenities you will be disappointed. What you get is a great efficiency apartment around the corner from the train station or a 2 mile walk to the city center. Not may options for food near by. Occasional sirens form the fire station next door. Very clean, modern decor, good location.
Stayed 1 night in Nov 2018

10/10 Excellent

KarenE, New York

Liked: Cleanliness, property conditions & facilities, room comfort
½ block from train strop Chicago Noisy if you aren’t used to outside car noise like we have in NY. I WAS IN 307. Maybe ask to be away from the highway ramp. Easy checkin Good communication model Suggestions would be to 1) rotate clean towels in longer stays and 2) get better pillows. Too hard and high and not comfortable.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018

2/10 Terrible

NorySettineri, New York, New York

Disliked: Staff & service, property conditions & facilities
They charged an $80 service fee in addition to the room rate and taxes. This was not advertised. When I arrived to check in, they were not ready, it was early, but they said they could accommodate me. when I left to get coffee, I got a call from their company in LA, this was when I was made aware of the obscene service fee of $80, she asked if I wanted to cancel the reservation, I said no. When I went to check in 1 minute later, she had canceled my reservation. In trying to rebook me, they forced me to show them my citibank app, telling me it was company policy to send a charge under two dollars to a clients phone on check in to make sure that it was good. We watched at the front desk an 81 cent charge come in and out while the Russian lady who canceled my booking kept saying it wasn't theirs. They then made me call my bank. It was the worst hotel check in in my life- I eventually asked them to cancel it. There is something fishy at this hotel, they didn't even have a credit card swiper. Expedia needs to do a better job vetting these places. This does not happen with Hotels Tonight
Stayed 1 night in Sep 2018