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Wonderful staff, my fridge didn't work properly. The receptionists first response was can i put you in another room. Long story short, Wonderful people. Took care of me and my family. No complaints. My next time here they are the first option.
ivonne
Stayed 2 nights in Feb 2024
Response from Heather S. on Apr 6, 2024
Dear Ivonne,Thank you for choosing to stay with us and sharing your feedback we hope you come stay with us again.
The hotel is very clean and the staff were all very friendly and welcoming.
It was nice not to have to go somewhere for a good breakfast. The food selection was very good.
There is a small convenient doggie area at the hotel.
The hotel has 2 elevators to all floors making the wait for an elevator extremely short.
My husband and I enjoyed our stay at SpringHill Suites Denver Parker and would definitely stay here again when we are in Parker, CO.
Dear Ethel,Thank you for taking the time to share your feedback regarding your stay with us. We sincerely apologize for failing to meet your expectations. We would love to hear in further detail what occurred and how we can get better as a team to ensure each guest has a stress-free and great stay. We hope to welcome you back the next time your travels bring you to the area!
Dear Ethel,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for failing to meet your expectations. We would like to know more about your visit to be sure our team has the correct practices in place to provide a stress-free comfortable stay to make you want to return. Please feel free to reach out to the Front Desk Manager and/or the General Manager if you would like to provide details on your feedback.We hope to welcome you again the next time your travels bring you to the area!
Dear Ethel,Thank you for taking the time to share your feedback regarding your most recent visit. We sincerely apologize for failing to meet your expectations. We will share your feedback with the leadership team to ensure the proper guidelines are in place to provide all of our guests with exceptional service and a stress-free stay. We hope to welcome you back the next time you travels bring you to the area.
Dear Jessica,Thank you for taking the time to share your feedback regarding your most recent stay. We sincerely apologize for failing to meet your expectations. We hope for a second chance at providing exceptional service and a comfortable stay the next time your travels bring you to the area.
Dear Cecilia,Thank you for taking the time to share your feedback regarding your most recent stay. We sincerely apologize for failing to meet your expectations. We hope for a second chance at providing exceptional service and a comfortable stay the next time your travels bring you to the area.
8/10 Good
Ethel
Dec 1, 2023
Ethel
Stayed 3 nights in Nov 2023
4/10 Poor
Ethel
Nov 30, 2023
Ethel
Stayed 3 nights in Nov 2023
Response from Ms. GM on Dec 8, 2023
Dear Ethel,Thank you for taking the time to share your feedback regarding your most recent stay. We sincerely apologize for failing to meet your expectations. We hope for a second chance at providing exceptional service and a comfortable stay the next time your travels bring you to the area.
We have stayed at this hotel several times when in Parker visiting family. It is clean, modern and quiet. Parking is close and the hotel is not usually too busy. Breakfast is a step up from Continental with hot entrees. We would stay there again.