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Reviews of Wingate by Wyndham Dublin Near Claytor Lake State Park

2.5 out of 5
Wingate by Wyndham Dublin Near Claytor Lake State Park
5094 State Park Rd, Dublin, VA

Reviews

7.0

Good

Rating 10 - Excellent. 121 out of 460 reviews" "
Rating 8 - Good. 133 out of 460 reviews" "
Rating 6 - Okay. 78 out of 460 reviews" "
Rating 4 - Poor. 67 out of 460 reviews" "
Rating 2 - Terrible. 61 out of 460 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is undergoing renovations
Stayed 1 night in May 2024

2/10 Terrible

Andrew

Traveled with partner
Disliked: Amenities
First room assigned was not cleaned at 3:00 pm and May not be ready until the next day. “Could we still use the room”, This was room 221. Got a new room, 319, air conditioner plug started sparking and had flames. AC made loud bang and shut down. I pulled the plug and attempted to call front desk. Room phone not working. Called on cell phone. Was told nothing they could do. We should be safe. Smoke was in room. No rooms available. Lamps on bedside table mad sparking noise. Plugs on lamp caused phone charger to get hot. Room fridge and microwave made loud noises all night. We left at 4:30 am. I was charged over $450 and no feduced rate. This is what it is like when remodeling. Wyndham should be ashamed of this hotel and destroy it.
Stayed 1 night in May 2024

8/10 Good

James

Business traveler
They are working on it so I understand. Breakfast could be better have eggs and sausage!
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Construction is going on but that happens but was quiet hotel and a good restaurant right down the road mason jar.
Stayed 2 nights in Apr 2024

6/10 Okay

Kathleen

Stayed 1 night in Apr 2024

8/10 Good

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction during our stay but livable. This hotel is under new ownership so certain upgrade processes are to be expected. Overall the stay was convenient for what we needed (centrally located to all the locations we visited this weekend).
Stayed 2 nights in Mar 2024

8/10 Good

Kyle

Business traveler
Liked: Staff & service, amenities
Hotel was being remodeled when i stayed there. A few things were inconvenient but it was also quiet and peaceful and the staff was nice.
Stayed 13 nights in Mar 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property is undergoing a remodel. The halls were a mess. Ceiling tiles were out of place, and the security lock had been removed from our door. The room itself was clean, and the staff did get us a new room with a lock. Wouldn’t recommend in its current state!
Stayed 1 night in Mar 2024

8/10 Good

Michael

The heat/ac unit was nice and quiet. Room was comfortable and clean.
Stayed 1 night in Mar 2024

8/10 Good

robert

Liked: Cleanliness, staff & service
Hotel is under renovation so it is not redecorated yet.
Stayed 1 night in Mar 2024

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was going through rennovations so the property was not finished and needed to have some tlc which they were working on.
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

2/10 Terrible

Edson

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean
Stayed 1 night in Feb 2024

10/10 Excellent

Ilya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jan 2024

6/10 Okay

Jamie

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Although in middle of remodel it’s a good place to stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Anastasia

Disliked: Staff & service, amenities
Awful
Stayed 1 night in Jan 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was pulled up. Black mold in bathroom. Definitely need update. Beds were horrible.
Stayed 1 night in Dec 2023

2/10 Terrible

Candi

Disliked: Cleanliness, staff & service, property conditions & facilities
They were in construction but, our room had black mold in it and the pool was inaccessible. Bummed because we had our grand kids with us and we were looking to enjoy a nice evening with them.
Stayed 1 night in Dec 2023

2/10 Terrible

Tushar

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under renovation and the carpet was really dirty. The rooms were okay. They advertise with breakfast included but it was closed due to renovation.
Stayed 1 night in Dec 2023

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This location is under renovation. So I came in at a bad time for this hotel!
Stayed 1 night in Dec 2023

6/10 Okay

Sue

Business traveler
Liked: Cleanliness, room comfort
Renovation project
There was a major renovation project in the lobby. As a guest, I had to move around the workers. I would hope that once the renos are over, the this will be a wonderful place to visit. Just not now
Stayed 1 night in Nov 2023

4/10 Poor

Quentin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David R

Stayed 1 night in Nov 2023

2/10 Terrible

Max

Disliked: Cleanliness, property conditions & facilities
This place needs to be renovation in a major way. The carpet is very dirty & stained. Wall paper peeling in the bathroom.
Stayed 2 nights in Nov 2023

6/10 Okay

Cesar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was damp smell beds pillows were very small not enough towels
Stayed 1 night in Nov 2023

4/10 Poor

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother
The whole place smells musty. There was mold on the walls in the bathroom. The toilet leaked on the floor from the base. There was old food left in the refrigerator that was never cleaned before our stay. For 2 nights at $375, it was hugely disappointing. I've stayed in $99 a night places that were head and shoulders above this place. Almost asked for my money back but felt like that would be punishing employees for poor management. Anyhow, don't bother with this place.
The food that was leftover. There was hot sauce flung around the inside.
No fan in the bathroom meant all the stream in the bathroom condenses on the cold surfaces and turns to mildew.
Picture of mold/mildew on shower walls with flash
Picture of mold/mildew on shower walls without flash
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna Dina and Paul

Stayed 1 night in Oct 2023

4/10 Poor

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
All of the above. Terrible service. Had to walk up to the 3rd floor with luggage. We’re both in our 70’s. No offer to help us. Bed linen had human hairs from someone’s head. After we complained about the bathroom & bed linens, two housekeepers corrected these. They were the most helpful even though we had a language barrier. The place seemed to be operating with a minimal staff. Didn’t have a choice but to stay. We do not drive at night, so basically we were stuck there.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Go somewhere else.
I want to stress that most of the staff was very nice and helpful. The facility itself though, very shabby. It's obvious this is not a true Wingate, but they've bought out a really run down Sleep Inn to renovate and just haven't gotten around to it. The elevator was inoperable, the stair wells and hall windows were infested with stink bugs and lady bugs, the carpets in the halls and rooms were stained and/or torn. The rooms smelled musty/moldy - even though they were very clean. The overall aesthetic was hole in the wall, run down hotel that rents by the month.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ELEVATOR BROKEN ENTIRE STAY ACCEPT. AT CHECKIN
Wingate Wyndham at Claytor lake VA was a challenge with a broken elevator and a brother who uses a walker And being on the 3rd floor The entire hotel is quite run down which I can deal with but no elevater no hand rails in the shower I’m wondering about the American disability act
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient right off of 81!
Stayed 2 nights in Oct 2023

6/10 Okay

Shrikant M

Unfriendly and curt reception, elevator out of order had to climb three story carrying heavy bags, no apology by the reception,
Stayed 1 night in Oct 2023

4/10 Poor

Tamara

Needs q lot of renovatipn inside
Stayed 2 nights in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023

2/10 Terrible

Sussy, Fairfax

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was older, room was in rough shape, linens did not smell fresh at all. The entire room smelled horrible. For the price, I would not recommend.
Stayed 1 night in Sep 2023

4/10 Poor

Arnelle, Fredericksburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Floors were dirty, stains on the chair. Smelled like cigarettes and cigarette stains on the bathroom sink.
Stayed 1 night in Sep 2023

6/10 Okay

Tina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I know this property is going through a renovation, but it’s so outdated and just felt dirty. Stains on the carpeting, weird smells. It wasn’t a great experience, unfortunately.
Stayed 2 nights in Sep 2023

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Clarence

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to anyone. The room was filthy and had not been cleaned in a long time. We cleaned the room ourselves because it was filthy. If I owned this place I would fire everyone especially the manager
Stayed 2 nights in Sep 2023

2/10 Terrible

STANLEY

Disliked: Cleanliness, amenities, property conditions & facilities
Internal lock for door to room was missing. Mold growing out of the ceiling in the bathroom. Most of all was the smell of urine in the room.
Stayed 3 nights in Sep 2023