Exterior
Check availability

Reviews of Studio 6 - Fayetteville, NC - Fort Liberty Area

2 out of 5
Studio 6 - Fayetteville, NC - Fort Liberty Area
3719 BRAGG BOULEVARD, Fayetteville, NC

Reviews

5.0
Rating 10 - Excellent. 24 out of 151 reviews" "
Rating 8 - Good. 17 out of 151 reviews" "
Rating 6 - Okay. 22 out of 151 reviews" "
Rating 4 - Poor. 21 out of 151 reviews" "
Rating 2 - Terrible. 67 out of 151 reviews" "

4.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service. Roaches. Typical hood joint
Stayed 14 nights in Apr 2024

8/10 Good

Marcus

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The dirtiest areas were really on lazy nasty people to lazy to go take out there trash.
Stayed 5 nights in May 2024

10/10 Excellent

Kris

Stayed 1 night in Mar 2024

8/10 Good

Kris

Business traveler
Liked: Staff & service, amenities
Loved the staff and the convenience
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Kris,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Breanna

Disliked: Cleanliness
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Averett

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches was area i had to wake up and go to walmart to get Raid. Im so happy Walmart was near
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hi Averrett, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

William

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 14, 2024
Hi William,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Stephanie, Fayetteville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping we stayed two nights never got fresh and we didn’t get all towels that come with the room at check in floors and walls were dirty microwave a mess booked a smoking room but got a non smoking room because all smoking rooms didn’t have tvs very bad first experience
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Hector, Lewes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great economy hotel.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

John Andrew

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facility itself needs a proper and thorough upgrade of furniture and fixtures and thorough extermination for bugs. Light fixtures have no shades and the bathroom fixtures are dilapidated and well worn.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Kasey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

2/10 Terrible

Ashley

Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing had no choice, l will try for a refund, this is a rat hole,marijuana smoke,dog crap,people wandering the hotel asking for money,cigarettes,and marijuana and the rooms were not clean l had to ask for a broom to sweep the room. Roaches all over the place. Don't come here and l have pictures of the roaches and the room.
Stayed 7 nights in Dec 2023
Response from Nancy Y. on Jan 16, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kasey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stop
The power went out in our room around the second night. We went to the office multiple times to have the issue resolved I had sparks flying from electrical outlets. I could not get management knowing maintenance to even come look at the problem let alone fix it finally on about the 5th day maintenance came and looked at it he looked at it from halfway across the room and turned around and started to walk out I informed him that I am and have been a contractor commercial as well as residential for over 20 years I told him what the problem was how to fix it even offered to fix it myself and was told no on day 9 a local construction company working on the road in front of the hotel hit a gas line we were forced to evacuate the property yet I didn't know this because I was at work. The hotel informed everybody on site they were to be taken to a second location to spend the night however was not informed I was out in the cold with my 3-year-old son and my fiance trying to find a another hotel we could go to I finally did around 11:00 and was able to get back into our hotel the following day my overall experience with studio 6 is that it should be shut down condemned because it is unsafe I'm healthy the employees are not helpful management got smart with me many times over in person as well as on the phone I recommend you would be better off to stay on the streets then at that establishment
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Kasey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How to choose
Where do I start when explaining my experience at studio 6. I don't know which could have been my favorite part the having to go get a new key card every time I left my room and came back the pet roaches that just don't seem to go away or it could have been the lack of powers that I had throughout my entire apartment. And if you think that you're going to get any help from the people at the desk I wouldn't hold your breath they are definitely spin artist
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Jan 4, 2024
Hi Kasey,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Robert

Stayed 4 nights in Dec 2023

10/10 Excellent

Ernest

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

jalishia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of bugs and no television.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Kasey

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Joe's apartment alterations of your stay just take
Overall the staff was very helpful everything with check in and check out went smoothly the first room we were put in didn't have a TV microwave or blankets or pillows the next room they put us in it was kind of like the movie Joe's apartment if you seen the movie you'll understand other than that didn't have many issues except for every time I left my room I had to go get a new key card because it didn't work.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ernest

Stayed 4 nights in Dec 2023

10/10 Excellent

oh

Traveled with partner
Liked: Staff & service, amenities
Amazing
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Traveler,Thank you for the 5-star rating!Lilith#Team6

8/10 Good

Michael

Traveled with family and small children
Disliked: Cleanliness
Stayed 14 nights in Nov 2023

2/10 Terrible

Nathen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Frankie

Stayed 1 night in Dec 2023

2/10 Terrible

Al

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay, Just Run
Stayed 4 nights in Nov 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were roaches

10/10 Excellent

Damatris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Prince

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Horrible, roaches , not advertised correctly nasty odor
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Prince,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 Okay

Lawrence

Liked: Staff & service
Very friendly front desk staff and is located within walking distance to serval stores and restaurants. Furniture and linens are outdated and I had to buy a can of Raid to keep the roaches in check.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Lawrence,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Abdullai

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible . Roaches everywhere
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly, will definitely be back
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Thomas,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Dimitri

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

joe

Disliked: Cleanliness, amenities
The room was dirty. Bugs where in the shower I opened the drawer of the night stand and it was covered in trash and roaches.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Joe,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Marquita

Stayed 7 nights in Aug 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke detector was chirping when I entered the room. I called the front desk to see if someone could fix it or give me another room and was told to come to the office for a new 9 volt battery and fix it myself. I did. Next, I slightly adjusted the wall mounted TV only to have it pull out of the wall. Was not secured into a wall stud but held in with plastic wall anchors. Property is old and in need of a major remodeling.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Donald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here off and on for several years. Staff goes out of their way to help and be professional. Just wish there were zero roaches. The roaches are my only real complaint. Other than that, it was great. It’s come a long way from the previous owners who only cared about the money and nothing else.
Response from Brand Experience Team on Feb 21, 2023
Hi Sean,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roach motels,
Stayed 3 nights in Sep 2022
Response from Nancy Y. on Oct 14, 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Colleen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived to check in, the desk staff was very nice and upbeat. The room was tiny and not acceptable to a handicapped room. The access to the bed from both sides was hard. On one side the dresser that the TV was on blocked access to on side completely and the other side was blocked when someone was in the bathroom with the door opened. The first night there we did not have a good night's rest. Due to people right out side my room yelling at 3am waking me up. I called the front desk only to get a young man with a security shirt on put himself in danger with these people. Then my wife wakes me up due to roaches on the bed and walls. We liked what we seen and shook the sheets out and got another hour of sleep. When we got back the following night, we found roaches on the pillows, bed, floor and walls. Hard to sleep when you are worried about bugs crawling on you. Wouldn't recommend this place at all.
Roaches on floor.
Roaches on floor.
Roaches on floor.
Stayed 2 nights in Oct 2021
Response from Management on Oct 18, 2021
We do apologize for the pest issue with your stay. And have notified our pest control company. Once again thank you for your feedback, so that we may correct this issue so it would not affect another guest checking into this room.

4/10 Poor

krishna

Liked: Staff & service
Disliked: Cleanliness
Roaches galore
Stayed 1 night in Sep 2021
Response from Management on Oct 18, 2021
Thank you for your feedback. We have notified our pest control company. We are so sorry that you had this experience.

6/10 Okay

victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well the breezeway was littered with trash and the overall look was not good
Stayed 2 nights in Sep 2021
Response from Management on Oct 18, 2021
Thanks for your feedback, problem is being addressed.

2/10 Terrible

RE West

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly horrid
Mold on shower curtains, generally unclean
Stayed 1 night in Aug 2021
Response from Brand Experience Team on Sep 13, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Bryce

Pretty Disappointing
I booked a 1-night stay through the hotels.com app, using one of the reward nights I had earned through my repeat business/use of hotels.com. When I checked in for my overnight stay, the hotel made me give them a card for a $50 deposit that was re-fundable after checkout. While they had my card, they charged me for the night (which I had already paid for using the app) and also charged me the deposit. Very dishonest and disappointing. I have had 0 luck getting my free reward night back so thanks for the double charge and no help!
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Sep 13, 2021
Hi Bryce, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 Terrible

Verified traveler

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, however, the place was disgusting, and I’m not much of a complainer. I rented 3 rooms for our move from Florida to NJ and checked in at 3:30am. No other options to change motels at that time. All of the rooms were crawling with live roaches. My eldest son slept in the car, and the only reason we didn’t is because we were all exhausted after driving 12 hours with elderly parents and 4 pets! I’ve stayed at 6’s before and NEVER have seen anything like this. I’d put a big red flag on this one and stay the hell away.
Stayed 2 nights in Jun 2021
Response from Brand Experience Team on Sep 13, 2021
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They said they would refund my room since the had no rooms available and Expedia said they had 3 so I booked it.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Sep 13, 2021
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Okay

Rena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t stay here. Outside the
Stayed 1 night in May 2021
Response from GL on May 29, 2021
Thank you for her comments. We are reviewing them, to correct any issues addressed.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty, roaches, and bullet shells on the floor. We got a none smoking room and they gave us a room full if cigg smell!
Stayed 6 nights in Nov 2020
Response from GL on May 29, 2021
Thanks fore your review. We are correcting the issues that you addressed.

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021
Response from GL on May 29, 2021
Thank you for your review.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia took my money , the hotel cancelled my reservation due to lack of room available and no one has issued me a refund or contacted me about the situation! I say on hold for 4 hours trying to get an agent on the phone.
Stayed 1 night in Mar 2021
Response from Brand Experience Team on Apr 19, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just bas
Had to request to have the bed sheets changed because they were dirty, room as a bad odor.
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Feb 10, 2021
Greetings Dennis, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6