Hi Thomas! A perfect 5-star rating is always a pleasure to hear, especially when you highlight that you received great value for your stay. We strive to provide a comfortable and clean environment at a competitive price, so your feedback lets us know we're on the right track!Thank you for choosing our hotel, and we hope to see you again soon for another enjoyable and affordable stay!

Hi Mario! A 3 out of 10 rating tells us your experience wasn't what you hoped for. We sincerely apologize. We value your feedback and strive to continuously improve. Thank you for letting us know about your stay.

Hi Brian! We understand your extreme disappointment and frustration. Our sincerest apologies that the property fell far short of the expectations set by our photos and previous reviews. We take guest feedback very seriously, and your experience is absolutely unacceptable.The presence of broken-down vehicles and unsavory conditions next door is unacceptable and does not reflect the standards we aim to deliver. We'll be investigating these issues thoroughly to ensure they're addressed immediately.We're committed to regaining your trust and ensuring future guests have a positive experience.

Hi Christopher! A 4 out of 5 rating tells us you had a mostly positive experience, but there might have been a minor detail that kept it from being perfect. We appreciate your feedback and are always looking for ways to exceed expectations. Thank you for choosing us!

Hello Thomas,We are delighted to hear that you found value in your stay with us. Guest satisfaction is our top priority, and we aim to provide a memorable experience for all our visitors. Should you have any further feedback or suggestions, please feel free to reach out to our management team.

Hello Richard,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another exceptional stay.

Hello Robin,We appreciate your feedback regarding our mattresses and will share it with our team for future improvements. Thank you for highlighting the positives of your stay; we hope to welcome you back soon for an even better experience.

Hi Maria! We apologize for the inconvenience you experienced during your stay. The presence of dead roaches and a mildew smell is certainly not acceptable, and we understand the impact this had on your experience.Rest assured, we take issues like these seriously and will address them with our housekeeping and maintenance teams immediately to ensure that such problems are resolved promptly and effectively.We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you for bringing these concerns to our attention.

Hello Leonard C, We appreciate your positive feedback on our property and parking facilities. Pricing can vary based on specific requests and additional charges may apply. We recommend all guests review the terms and conditions of their reservation for full transparency on pricing details. Feel free to reach out to our management team for further clarification on this matter.

Hello Bonnie,We are delighted to hear you found our hotel to be conveniently located and enjoyed our pet-friendly policy. Our team strives to provide exceptional service to all our guests. If you have any concerns or feedback, please feel free to reach out to our management team directly.

Hello Shanequa,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience!

Hi Melba! Thank you for taking the time to share your experience with us. It's fantastic to hear that Monica made such a positive impact during your stay! We're proud to have her on our team and will certainly pass along your kind words to her. We appreciate your three-star rating and would love to hear more about how we might improve our services to enhance your next visit. We look forward to welcoming you back and aiming for that five-star experience!

Hi Michael! We're truly sorry to see that your experience with us was not satisfactory, as reflected in your 1 out of 5 rating. We apologize for any shortcomings in the service you received and are eager to understand the specific areas where we failed to meet your expectations. Your feedback is crucial for us to improve and provide all our guests with an exceptional experience. Please contact us directly with any further comments or details about what went wrong during your stay. We are committed to rectifying these issues and hope you will give us another chance to prove our commitment to your comfort and satisfaction.

Hello Meg,We are delighted to hear that you had an exceptional stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon.

Hi Donna,We're delighted to hear that you found our staff to be friendly and accommodating during your stay at our hotel. Providing exceptional service is our top priority, and we're thrilled that our team's efforts left a positive impression on you. We'll be sure to pass along your kind words to our staff as recognition of their hard work and dedication to ensuring our guests have a memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.

Hi Egor,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hello Steven, We appreciate your feedback on our clean room, nice staff, and overall stay. Should you have any future preferences regarding room amenities, please feel free to reach out to our team directly. Your comfort is important to us, and we look forward to welcoming you back for another satisfactory stay.

Hi Jing,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hello Lisa,We are delighted to hear that you enjoyed the cleanliness of your room, the affordability of your stay, and the friendliness of our staff. It's great that our convenient location near various dining options added to your experience. Your positive feedback is appreciated and we hope to welcome you back in the future.

Hi Karla! We are genuinely concerned to receive a rating of 2 out of 5 and sincerely apologize for any shortcomings in our service or facilities. Each guest’s experience is important to us, and clearly, we have missed the mark. We would appreciate it if you could share specific aspects of your stay that were unsatisfactory. This information is critical for us to ensure that such issues are addressed effectively. We hope you will consider giving us another opportunity to provide you with the quality stay you deserve.

Hi Vishal! Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments are valuable to us as they help us identify areas for improvement. Rest assured, we will address the issues you mentioned regarding the lack of soap, insufficient towels, and missing light bulbs to ensure a more comfortable experience for our future guests. We appreciate your honest review and hope to have the opportunity to exceed your expectations in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Hello Amy,We appreciate your feedback and regret to hear about your experience. Your concerns have been noted for our team to address appropriately. We strive to maintain high cleanliness standards in all areas of the hotel and will take steps to ensure improvements are made. Thank you for bringing this to our attention.

Hello donna, We appreciate your feedback and apologize for any inconvenience during your stay. Our housekeeping team works diligently to maintain cleanliness, and we will address your concerns with them. For any billing inquiries, please reach out to our management team directly.

Hello Celine,We appreciate your feedback on the breakfast offerings and service encountered during your stay. We'll share your comments with our team for improvement. Please feel free to reach out to our management for any further concerns regarding your experience.

Hello Todd, We appreciate you sharing your experience with us. We encourage guests to reach out to management during their stay to address any concerns, allowing us the opportunity to make it right. Your feedback is valuable as we continuously work to enhance our guests' experiences.

Hello KIMS,We are delighted to hear that you had a wonderful experience at our hotel! We strive to provide exceptional service to all our guests and we look forward to welcoming you back soon.

Hello Daniel,We appreciate your feedback on your recent stay. We are glad to hear you found our staff awesome and the value good for your single night. We have noted your comment about the toilet and assure you we will address it accordingly.

Hello Travis,We are pleased to hear that you had a good stay with us. It is always our aim to provide a positive experience for all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hi Nahomy! We're truly sorry to hear about the issues you encountered during your recent stay with us. Please accept our sincerest apologies for the inconvenience and disappointment caused by the TV remote not working, the malfunctioning light switch, and the cleanliness issues in your room. Providing a comfortable and clean environment for our guests is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations in this regard. Rest assured, we take your feedback seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are rectified promptly and do not recur in the future. We understand that this experience may have tarnished your impression of our hotel, but we hope you will consider giving us another chance to exceed your expectations on a future visit. If there's anything we can do to make amends or assist you further, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we would welcome the opportunity to regain your trust.

Hi Jinney! Thank you for sharing your feedback with us. We're truly sorry to hear about the issues you encountered during your stay. It's concerning to hear about the condition of your room, including the disrepair and the presence of dead insects in the bathtub. Providing clean and well-maintained accommodations is a top priority for us, and we apologize for falling short in this regard. Your comments have been shared with our housekeeping and maintenance teams to address the issues promptly and ensure that similar incidents do not occur in the future. We value your feedback as it helps us identify areas for improvement, and we appreciate your patience and understanding. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a much-improved experience.

Hi Gordon! Thank you for your feedback. We're glad to hear that you found our hotel to be clean and that our maintenance team was able to promptly assist with replacing the light bulbs. We appreciate your comments regarding our breakfast offerings. While we strive to provide a satisfying breakfast experience for our guests, we understand that our selection may not meet everyone's preferences. Your feedback is valuable to us, and we'll take it into consideration as we review and make improvements to our breakfast options. It's great to hear that you found our dining area and room to be clean. Providing a comfortable and clean environment for our guests is important to us, and we're pleased that we met your expectations in this regard. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hi Arlene! Thank you for your feedback. We're pleased to hear that you found our hotel conveniently located and reasonably priced for a stop along your travel route. Providing convenience and value for our guests is important to us, and we're glad that we met your expectations in this regard. If there are any areas where you feel we could further enhance your experience during future stays, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us.

Hi Howard! We're sorry to hear about your experience during your recent stay. We apologize for any inconvenience or discomfort caused by the check-in process and the policy regarding cash deposits for local guests. Our goal is to provide a welcoming and convenient experience for all our guests, regardless of their length of stay or method of payment. We regret if we failed to meet your expectations in this regard. Your feedback is valuable to us, and we will review our policies and procedures to ensure that they align with our commitment to providing a positive guest experience for everyone. We appreciate you bringing these matters to our attention, and we apologize for any inconvenience caused. If there's anything else we can do to assist you or address your concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to better serve you in the future.

Hi Robert! Thank you for sharing your feedback with us, and for choosing to stay with us. We're glad to hear that you found our rooms clean and our beds comfortable during your recent stay. Maintaining a high standard of cleanliness and comfort is one of our top priorities, so it's always rewarding to receive positive feedback in these areas. We apologize for any inconvenience caused by the absence of a clock in your room. Your feedback is important to us, and we'll certainly take it into consideration as we continue to improve and enhance the amenities we offer to our guests. We appreciate you bringing this to our attention, as it helps us to identify areas where we can make positive changes to enhance the overall guest experience. Thank you once again for your feedback, and for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hi Jordan! We're truly sorry to hear about your disappointing experience during your recent stay, as reflected in your rating of 1 out of 5. Please accept our sincere apologies for any inconvenience or discomfort you experienced. Your feedback is invaluable to us, and we take it seriously in our efforts to improve. We will address the issues you've raised to prevent similar occurrences in the future. We understand if you're hesitant, but we hope you'll consider giving us another chance to provide you with the exceptional service and comfort you deserve.

Hello dianne,We appreciate your feedback and apologize for falling short of your expectations. We will share your comments with our team for further review and improvement opportunities. Our guests' comfort and safety are paramount, and we will address the concerns you've raised accordingly. We hope you consider staying with us again in the future for a more positive experience.

Hi Joe! Thank you for your positive feedback! We're pleased to hear that you had a good experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your rating and hope to have the opportunity to welcome you back in the future!

Hello Carlos,We're glad to hear you found your room clean! Our housekeeping team works diligently to ensure a comfortable stay for all our guests. Your feedback is appreciated and we hope to welcome you back again soon. Thank you for sharing your experience with us.

Hello Susan,We are delighted to hear that you had a pleasant stay with us! Ensuring the safety and comfort of our guests is our top priority, and we are pleased that you enjoyed our amenities. We appreciate your kind words and look forward to welcoming you back in the future.

Hi Melonie! Thank you for your feedback! We're delighted to hear that you found our hotel to be a great value for your stay. Providing comfortable accommodations and a clean environment for our guests is important to us, and we're glad that you found the bed comfortable and the bathroom clean during your brief visit. We appreciate your positive comments and are pleased that we could meet your expectations for a comfortable stay. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hi Melonie! Thank you for your positive feedback! We're delighted to hear that you found our hotel to be comfortable and clean during your overnight stay. Providing a comfortable bed and clean amenities is important to us, especially for guests passing through for a quick stay. We're glad that we met your needs during your visit. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future!

Hi Dany! We're truly sorry to learn that your experience fell short of expectations, as indicated by your rating of 2 out of 10. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is invaluable in helping us improve, and we're dedicated to making the necessary changes to enhance the guest experience. We hope you'll consider giving us another chance to provide you with the exceptional service and comfort you deserve.

Hi Hien! Thank you for your feedback! We're glad to hear that you found our hotel to be acceptable given the price and that you appreciated the good services provided during your stay. Your satisfaction is important to us, and we're grateful for your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hi Barbara! We're truly sorry to hear about the disappointing experience you had during your recent stay with us. Your feedback is incredibly concerning, and we apologize for the multiple issues you encountered. We apologize for the cleanliness issues you experienced, as well as the maintenance issues with the toilet, shower, and beds. Providing a clean and comfortable environment for our guests is a top priority for us, and we regret that we fell short in this instance. We will address these issues promptly with our housekeeping and maintenance teams to ensure that they are resolved. Additionally, we apologize for the room assignment error and for any inconvenience it caused. We understand the importance of providing the room type that guests expect and apologize for the oversight. Your safety and comfort are important to us, and we regret that you did not feel safe or comfortable during your stay. We will investigate the issues with the door and take steps to ensure that all rooms are secure and provide adequate privacy. We apologize for the inconvenience caused by the noise from the mini-fridge and regret that it affected your sleep quality. We will inspect and replace any faulty appliances to prevent similar issues in the future. We truly appreciate your feedback as it helps us to continually improve our services. We hope that you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a much-improved experience. If you do decide to give us another chance, please don't hesitate to reach out to us directly so that we can ensure your next stay is significantly better. Once again, we apologize for the inconveniences you experienced, and we thank you for bringing these issues to our attention.

Hi Ronald! Thank you so much for your perfect rating and positive feedback! We're thrilled to hear that you found our hotel to be a good place to stay, especially when you're on the go. Providing a convenient and comfortable experience for our guests is always our goal, and we're delighted that we succeeded in meeting your expectations. Your satisfaction means the world to us, and we truly appreciate your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future!

Hi Elsebeth! Thank you immensely for choosing Super 8 by Wyndham Florence for your recent stay and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled to receive such outstanding feedback from you. Your satisfaction is our utmost priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Florence, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

Hi Carlos! Thank you for taking the time to share your feedback with us! We're glad to hear that you found our hotel to be clean during your stay. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we're pleased that we met your expectations in this regard. If there are any other aspects of your stay that you particularly enjoyed or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay!

Hi Crista! Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input. We're glad to hear that your experience was okay overall, but we understand that there may have been aspects of your stay that didn't fully meet your expectations. Your satisfaction is important to us, and we would love to hear more about your stay so we can address any areas where we can improve. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. Your feedback helps us to continuously enhance our services and ensure that all our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back in the future and provide you with a more memorable experience. If there's anything else we can do to assist you or if you have any further feedback to share, please feel free to reach out to us. We look forward to serving you better on your next visit.

Dear valued guest, we're truly sorry to hear about your disappointing experience. Your feedback is valuable, and we take it seriously. We apologize for any miscommunication regarding the deposit and for any interaction that fell short of our usual standards of professionalism. We strive to provide excellent service to all our guests and regret that we missed the mark in your case. We'd like to address your concerns directly, so please reach out to us at your earliest convenience. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right.

Hi Richard! Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the odd activity in the parking lot during your stay. The safety and comfort of our guests are of utmost importance to us, and we take any concerns regarding the security of our property very seriously. We will address this matter with our security team to ensure appropriate measures are in place to maintain a safe and secure environment for all our guests. Your feedback is valuable to us as it helps us identify areas for improvement. If you have any further concerns or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for a better stay in the future.