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Protea Hotel by Marriott Gaborone Masa Square

4.0 star property
Family-friendly hotel with free valet parking connected to the convention center in Gaborone

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Protea Hotel by Marriott Gaborone Masa Square

Outdoor pool, pool umbrellas, sun loungers
Front of property
Egyptian cotton sheets, premium bedding, memory foam beds
Courtyard
Reception
Reviews
8.4

Very good

Popular amenities

  • Free airport shuttle
  • Restaurant
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000
  • Popular LocationUniversity of Botswana5 min drive
  • Popular LocationGame City Mall6 min drive
  • Popular LocationBotswana National Stadium6 min drive
  • AirportGaborone (GBE-Sir Seretse Khama Intl.)20 min drive
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Room options

View all photos for Room, 1 Queen Bed, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 Queen Bed, City View

8/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 2 Twin Beds, City View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Apartment, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the neighborhood

Gaborone

Located in Gaborone, Protea Hotel by Marriott Gaborone Masa Square is connected to the convention center. Serondela Reserve and Gaborone Natural History Museum are local attractions and those in the mood for shopping can visit Game City Mall and River Walk Mall. Traveling with kids? Consider National Botanical Garden and Botswanacraft. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Visit our Gaborone travel guideOpens in a new window

What's nearby

  • Gaborone Government Enclave - 3 min drive
  • University of Botswana - 5 min drive
  • Game City Mall - 6 min drive
  • Botswana National Stadium - 6 min drive
  • River Walk Mall - 7 min drive

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 20 min drive

Restaurants

  • Sky View Lounge - 7 min walk
  • Rasmatazz Bar - 19 min walk
  • KFC - 19 min walk
  • KFC - 5 min drive
  • The Daily Grind - 4 min drive

About this property

Protea Hotel by Marriott Gaborone Masa Square

Upscale family-friendly hotel connected to the convention center
Take advantage of a free roundtrip airport shuttle, 2 poolside bars, and a rooftop terrace at Protea Hotel by Marriott Gaborone Masa Square. The on-site Mediterranean cuisine restaurant, Don Carlos, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, RV/bus/truck parking, and express check-out
  • Express check-in, babysitting (surcharge), and a TV in the lobby
Room features
All 182 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

Languages

Afrikaans, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Absolut and Elyx bars
  • Carlito's Cafe
  • Don Carlos

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Frequently asked questions

Does Protea Hotel by Marriott Gaborone Masa Square have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Gaborone Masa Square?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Gaborone Masa Square on Jun 22, 2024 start from $84.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Gaborone Masa Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Protea Hotel by Marriott Gaborone Masa Square?

Self parking and valet parking are free at this property.

What time is check-in at Protea Hotel by Marriott Gaborone Masa Square?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Protea Hotel by Marriott Gaborone Masa Square?

Check-out is at 11 AM.

Does Protea Hotel by Marriott Gaborone Masa Square provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Protea Hotel by Marriott Gaborone Masa Square located?

This family-friendly Gaborone hotel is located in the business district, within a 15-minute walk of ISKCON Gaborone and Three Dikgosi Monument. National Museum and Gaborone Government Enclave are also within 2 mi (3 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 348 reviews" "
Rating 8 - Good. 148 out of 348 reviews" "
Rating 6 - Okay. 34 out of 348 reviews" "
Rating 4 - Poor. 17 out of 348 reviews" "
Rating 2 - Terrible. 11 out of 348 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great. One issue with the music played by the clubs. Too loud.
Stayed 4 nights in May 2024

10/10 Excellent

Timtohy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Stayed 3 nights in Feb 2024

6/10 Okay

Tobin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Stayed 4 nights in Jan 2024

6/10 Okay

Manojkumar

Business traveler
Liked: Staff & service
Negligence.
The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
Stayed 2 nights in Jan 2024

10/10 Excellent

Keatlaretse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David E. G., Swansea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and easy parking
Stayed 4 nights in Aug 2023

8/10 Good

Godfrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Stayed 3 nights in Jun 2023

8/10 Good

Vikas

Business traveler
Liked: Cleanliness, staff & service
Good location
Stayed 11 nights in Jun 2023

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast. Did not like the carpet on the floor.
Stayed 3 nights in Jun 2023

10/10 Excellent

Oakley L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Erum

Stayed 5 nights in May 2023

8/10 Good

Umberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Stayed there before. I like the hotel
Stayed 2 nights in May 2023

8/10 Good

Umberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second time that I have stayed there. Price could be a little better
Stayed 3 nights in May 2023

10/10 Excellent

Cynthia, Brookfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Hooshang

Liked: Cleanliness, staff & service, room comfort
Hotel condition need to upgrade.
Stayed 4 nights in Apr 2023

6/10 Okay

Christina Anne

Stayed 1 night in Mar 2023

10/10 Excellent

Wazha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 2 nights in Jan 2023

4/10 Poor

Albert

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Three star at best
I had to change rooms three times because of poor maintenance, air conditioner not working, mirror broken, shower leaking, missing curtain letting light in etc. Floor was never wiped in a week. Soap and coffee not replenished unless I asked.
Stayed 4 nights in Oct 2022

10/10 Excellent

Yakobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Staff are cool And nice… very helpful. Also I would recommend ordering the T bone steak from room service!!!
Stayed 3 nights in Aug 2022

8/10 Good

Yacine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent choice
all good, just hope Gym is soon open
Stayed 5 nights in Jul 2022

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wow, reception, cleaning service
Phone in the room wasn't working properly. Cleaners forgot to clean the room and after calling reception about it, were very slow to respond Room cleaned on a different occasion and no towels on 2 occasions After staying for six days, was in a hurry for all these flaws to end
Stayed 5 nights in Jun 2022

4/10 Poor

Sovereign Payment

Stayed 4 nights in May 2022

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un beau cadre avec un personnel serviable, accueillant et à l'écoute.
Stayed 9 nights in Dec 2021

6/10 Okay

Adrian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In need of some maintenance
The hotel is very central, check in and transfers to and from the airport was well done. However the condition of the rooms are not up to par for a 4 star hotel. One room had no hot water for the 3 nights and in the other room the shower door and the toilet seat was broken. This was not repaired or resolved in the time we stayed there.
Stayed 3 nights in Oct 2021

4/10 Poor

Timothy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Getting long in the tooth.
The property is starting to show a lot of age and neglect. Carpets worn, mildew in tub area. No walk in shower. No health club. Recognizing that there is some Covid issues other hotels are doing a much better job. Value is just not there.
Stayed 2 nights in Aug 2021