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Reviews of Las Cuatro Puertas

Las Cuatro Puertas
Calle Tepetapa #11, Interior 1, Colonia Centro, Guanajuato, GTO

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Catherine

Traveled with family
Communication was great with the owners/managers. Olga was exceptionally helpful. Our room, however, was not pleasant. No hot water in the kitchen. No hot water in the bathroom sink plus faucet handle fell off. No shower curtain until we asked for it. Broken toilet roll holder. Handwritten notes asking for maid tip (no service ever) and also to take care of trash (no bags provided), Mop bucket left in room with mop in it. My sister got locked in her room as the door lock jammed. Freezing room. The grounds of the property are lovely, as is the restaurant. I am sure some of the other rooms don’t suffer from the same problems but it made our stay uncomfortable. It makes me sad to write this, but maybe our room was simply overlooked. It should be made clear that this 2-bedroom loft requires a 48 stair climb total. again, Olga was great and was all the communication with the staff.
Stayed 3 nights in Dec 2023

8/10 Good

KERRY

Stayed 3 nights in Nov 2023
Response from Equipo las Cuatro Puertas on Nov 30, 2023
¡Gracias por tomarse el tiempo de dejarnos su evaluación! Esperamos que pronto vuelvan

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel/apartment was centrally located and made getting around easy. Sitting on the balcony became one of my favorite pass times. The kitchen was well stocked with the basics so you have what you need to cook and enjoy great meals.
Stayed 3 nights in Aug 2022

10/10 Excellent

Connor, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Guanajuato
The hotel had a lot of space with a nice little private patio in the back. Francisco was very nice and allowed us to leave our luggage with him while we travelled to other cities in Mexico even though we had already checked out of his hotel. Everyone in the city was very friendly and we had a great time.
Stayed 3 nights in Feb 2018
Response from Mariela Domenzaín on Feb 17, 2018
Dear guest. We appreciate your comments. We hope your stay has been pleasant. We hope to see you soon!

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2024
Response from Mariela Aguilar on Jan 11, 2024
Miguel, gracias por tus comentarios. ¡Te esperamos pronto!

10/10 Excellent

José Ricardo

Traveled with family
Liked: Cleanliness, room comfort
Muy limpio y excelente ubicación.
Muy limpio y excelente ubicación. Ubicado en el centro, muy limpio. Muy amable atención de Mariela y Francisco. El estacionamiento con pago adicional muy cercano. Ideal para recorrer el centro a pie.
Stayed 2 nights in Dec 2023

6/10 Okay

Cristian Hernando

Stayed 1 night in Dec 2023

8/10 Good

María, Mexicali,B.C.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desde antes de viajar recibí el mensaje de mi anfitriona Mariela, con quien me puse en contacto y me ayudó a agendar un traslado seguro desde el aeropuerto ya que mi vuelo llegó de madrugada. Me facilitó la habitación desde temprano y me ayudó a reservar lugar en un tour. También con un mapa me dio sugerencias de lugares y rutas de recorridos turísticos. El alojamiento tiene vistas bellísimas y un jardín muy hermoso y a un lado está una barra de café muy rico, que te permite iniciar bien desayunado el día. Le agradezco a Mariela y espero regresar pronto.
Stayed 2 nights in Oct 2020

10/10 Excellent

raul efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Casa Cuatro Puertas on Nov 23, 2019
Buenas tardes! Gracias por su calificación.

6/10 Okay

Velia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Mariela on Oct 14, 2019
Gracias por tomarse el tiempo para calificarnos ¡Saludos!

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general, todo excelente! El único detalle, la puerta del baño, todo se veía:(
Stayed 1 night in Feb 2019
Response from Mariela Domenzain on Feb 7, 2019
Hola Gabriela! Agradecemos mucho sus comentarios, tomaremos muy en cuenta lo del baño ¡esperamos recibirles pronto!

10/10 Excellent

Gerardo, Tecate, Baja California.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Excelente!
Justo lo que esperábamos, una posada de tipo colonial, con sala, cocina, comedor, baño y recámara; todo limpio e individual. Un lugar seguro. ¡Sí volvería! Sus propietarios muy atentos, Francisco, Mariela y su hijo. ¡Sí volvería!
Stayed 4 nights in Aug 2018
Response from Mariela Domenzaín on Sep 14, 2018
¡Gerardo! Un placer recibir huéspedes como ustedes :) Agradecemos mucho sus comentarios y esperamos recibirlos nuevamente.

6/10 Okay

Luis A

Liked: Cleanliness
Cambio sin previo aviso.
El hotel me contacto para decirme que un error de sistema no permitió que mi reserva fuera confirmada, me ofrecieron otro hotel pero el servicio no era el mejor, el nivel tampoco.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Totalmente lo que esperaba , colonial 100%,limpio ,comodo ,accesible y súper atención !!
Stayed 2 nights in Mar 2018
Response from Mariela Domenzaín on Apr 7, 2018
¡Agradecemos mucho sus comentarios! Lo esperamos nuevamente en Guanajuato :)