“A lovely clean room, with a very comfortable bed.
We ate in the restaurant for two nights, attentive staff, helped translate menu from German into English.
Lovely restaurant with a good menu, and an excellent and varied breakfast.
Reception staff spoke English which was a great help.
Recommended, many thanks.”
“The hotel is located is very convenient region. The room is spacious with great view. The staff are friendly and extremely helpful. They guided us patiently how to take the public transport to the Neuschwanstein Castle and Hohenschwan Castle. ”
“There are bed bugs/fleas and I was bitten, both my legs and arms. Bites are swollen and still in pain until now. Also, the male receptionist (or perhaps the owner) was very rude. When we asked politely regarding the transport card and were concerned whether the cards had to be returned to them unlike the other cards like Kaprun summer card and Hallstatt card, he bluntly said, "I DON'T CARE and I have paid 3 EUR for that." (exact wording used) We asked very politely and did not expect such a rude……
“Our room looked tired- furniture needs updating, lots of it but all well used...needs replacing urgently because the rooms are quiet expensive. Expected a bit more luxury.”