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prizeotel Hamburg-City

2.0 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for prizeotel Hamburg-City

Exterior
Design Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Restaurant
Property amenity
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Recha-Lübke-Damm 28, Hamburg, HH, 20097
  • Popular LocationMiniatur Wunderland4 min drive
  • Popular LocationElbe Philharmonic Hall5 min drive
  • Popular LocationHamburg Cruise Center5 min drive
  • AirportHamburg (HAM)37 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

.
Jean Marie
May 5, 2024
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Room options

View all photos for Superior Room, Non Smoking (Design)

Superior Room, Non Smoking (Design) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Room, Non Smoking (Design)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Heated bathroom floor
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room Comfort

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Design Room Comfort

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Heated bathroom floor
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Design Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Heated bathroom floor
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Hamburg

Located in Hamburg-Mitte neighborhood, prizeotel Hamburg-City is connected to a rail/subway station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Fish Market and Reeperbahn. Check out an event or a game at Elbe Philharmonic Hall, and consider making time for Miniatur Wunderland, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Mehr!-Theater am Großmarkt - 8 min walk
  • Miniatur Wunderland - 4 min drive
  • Hamburg City Hall - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Steinstrasse U-Bahn - 7 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • Maya Kaffeerösterei - 11 min walk
  • Restaurant Hobenköök - 12 min walk
  • Hamburger Food Market - 5 min walk
  • Restaurant Teheran - 13 min walk
  • Café Irma - 5 min walk

About this property

prizeotel Hamburg-City

Hotel located in Hamburg-Mitte
Close to Hamburg Cruise Center and Hamburg City Hall, prizeotel Hamburg-City provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a water dispenser
  • Tour/ticket assistance, luggage storage, and bicycle parking
  • Guest reviews say good things about the breakfast
Room features
All 393 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and offices. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with heated floors and rainfall showers
  • 32-inch Smart TVs with cable channels
  • Recycling, housekeeping, and offices

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 22 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15.90 for adults and EUR 8.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV with cable channels
  • iPod dock

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.90 for adults and EUR 8.90 for children
  • Uncovered self parking fee: EUR 22 per day
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

prizeotel Hamburg-City Hotel
prizeotel Hamburg City
prizeotel Hamburg City
prizeotel Hamburg-City Hotel
prizeotel Hamburg-City Hamburg
prizeotel Hamburg-City Hotel Hamburg

Frequently asked questions

Is prizeotel Hamburg-City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 14 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at prizeotel Hamburg-City?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at prizeotel Hamburg-City on Jun 9, 2024 start from $78.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at prizeotel Hamburg-City?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at prizeotel Hamburg-City?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at prizeotel Hamburg-City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is prizeotel Hamburg-City located?

Located in Hamburg-Mitte, this hotel is within 1 mi (2 km) of Hamburg Wholesale Market, Hamburg City Hall, and Miniatur Wunderland. Elbe Philharmonic Hall and Reeperbahn are also within 3 mi (5 km). Steinstrasse U-Bahn is 7 minutes by foot and Steinstraße Station is 9 minutes.

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 548 reviews" "
Rating 8 - Good. 232 out of 548 reviews" "
Rating 6 - Okay. 55 out of 548 reviews" "
Rating 4 - Poor. 27 out of 548 reviews" "
Rating 2 - Terrible. 7 out of 548 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: staffs are nice, friendly and helpful. Self-check in available. The room is nice. Cons: not close to any attractions or public transportation.

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall a good stay. No booking received from Expedia so we had to hang around in the lobby for 30 minutes to check in despite having our confirmation of booking. A free beer whilst waiting showed willing however. The room and facilities were absolutely fine and very good value for money.
Stayed 1 night in Sep 2023

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things about this hotel: the A/C could get nice and cold! we stayed in 2 hotels while we were in Hamburg, and this one definitely had the better A/C. The hotel is decorated "funky" which you may or may not like, but the bed was comfortable, the shower had nice water pressure and was hot, the place was clean. We added on the daily breakfast and I was pleasantly surprised. Good spread with coffee options, tea options, scrambled eggs, deli meats, cereals, croissants and pastries, breads. There was even a vegan section if you needed that (we didn't). It was nice to just go down and have a hearty meal to start your day of exploring the city. The area of the hotel is a bit industrial, and it's on a busy street. Our room was not ready early, but the hotel was happy to store our luggage for us until regular check in. They also called a cab for us to go to the airport, and completely understood our need for a "larger" cab due to me traveling with a bicycle in a travel case. I would stay there again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Jul 2023

8/10 Good

Paul

Stayed 2 nights in Jun 2023

4/10 Poor

Raj

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nice hotel, slow services lets it down
It's nice hotel, rooms are small and limited. Service is very slow, especially check in.
Stayed 3 nights in Jun 2023

4/10 Poor

Leann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

Ekaterina

Traveled with group
Liked: Cleanliness, property conditions & facilities
a very basic but safe version for staying in Hamburg on a limited budget
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place at a decent price
A very cool hotel with neat decor. I really enjoyed the breakfast, and especially the coffee machine. There is a bit of a walk to any restaurants or sights, so be prepared for that. Also, the walls are a bit on the thin side - I could hear a cell phone vibrate in the room next to mine.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ayan

Stayed 2 nights in Jan 2023

4/10 Poor

Shivalika, Perth Amboy

Stayed 2 nights in Sep 2022

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints with Hotel
I was in Hamburg for one night. The hotel is about a 15 minute walk from the train station. I was able to walk to St Nikolai Church/museum in about 20 mins from the hotel. Everything else I did, I took the subway. My room was comfortable. The shower had good water pressure and hot water. No AC, but the temp was such that it was not needed. No fan is available at the desk, either. There didn't seem to be very much in the vicinity of the hotel in terms of bars or restaurants, altho you can get drinks in the hotel. Breakfast is available for a charge, but I left early in the morning and ate at the train station.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Dream Hotel
IThe B3st Prizeotel Hamburg City is the best choice in Hamburg. Hotel is very clean, safe, great design, powerful shower, comfortable bed, windows OPEN!!, I had a fantastic stay for 27 nights . Thanks to amazing Prizeotel crew. THANKS! Prizeotel
Stayed 27 nights in Nov 2021

10/10 Excellent

Shaun, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality
Very modern business like hotel at cheap rates, only 10/15 walk from central rail station

10/10 Excellent

Anto, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
This is the second time I've stayed here and again had a great time. All staff are friendly and the breakfast is nice. I would stay here again.

10/10 Excellent

Jack & Pat, Illinois USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay in Hamburg Germany
great rooms great beds best comforters ever hotel staff bent over backwards to make our stay enjoyable helped us whenever and however they could. great breakfast

4/10 Poor

Tony, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Style Over Substance
My stay here was disappointing. Looking at the website and the photos, it seems like a stylish and fashionable hotel that would impress for the price. However, you quickly realise that, despite the modern colours and style of the reception area, too many things are not what you expect for the price. There are some very basic things missing and which could be easily improved to offer a high standard of customer service, which is currently not being offered. The rooms are clean and tidy, without doubt. However: 1. The rooms are too small with virtually no wardrobe space 3. The beds are almost too hard and the pillows far too flat 4. There is no telephone in the room - if you want reception, you have to go downstairs 5. The food offer is minimal and low quality and the breakfast is too expensive for what you get 7. The politeness and helpfulness of the staff is variable - some are friendly; quite a few others give the impression that they don't care about their customer. 8. There are too many rules and restrictions and, whilst I understand the reasons for them, they make the stay less pleasant e.g. you can't take drinks from the bar to you room, if you want an iron, you have to pay a 20 Euro deposit (and, incidentally, carry it up to your room yourself from reception) 9. You have to fill out a detailed form on arrival for every person staying and sign a disclaimer about hotel rules 10. Various bits of signage give a poor impression because they seem flippant and rude

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new and eclectic
Bright, new, and clean. Retro modern look is unique. Really good value comparing to older lower cost hotels. It's a bit of a distance to the Hbf, but if you plan for it is a reasonable walk. Buses are nearby. Very English friendly. Hotel bar is open late, and large seating area doubles as the breakfast area. Given the location and the high quality of buffet breakfast, we recommend adding breakfast if not already included.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean
We had come down to have a bite to eat, but the food bar wasn't going to be open for another hour and the front desk had offered to heat up the oven and make our food right away! It was great how there wasn't anything to do at the check out. I would definitely recommend this hotel!

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort