Double Room ( VIP ) | Minibar, desk, iron/ironing board, free WiFi

Reviews of TK 134 Hotel

2.5 out of 5
TK 134 Hotel
134 Khuong Dinh, Thanh Xuan, Hanoi

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Paid by credit card. When I went to check out, the person at the desk asked for payment in cash. I said I already paid and showed him the receipt. He said to pay him cash to "help him out". I said no. Then he said he didn't have a system set up to receive payments from expedia. Fine. Paid cash and immediately called Expedia to explain that I was charged twice. It's been about a month and I've yet to receive a refund from expedia. Also, they hold your passport when you check in.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019
Response from Phan Anh Dung on May 12, 2019
Xin cám ơn sự góp ý của Quý khách, thành thật chúng tôi xin lỗi và sẽ khắc phục sớm nhất.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Walking distance to U of Social Science and Human
Drinking water is not provided.
Stayed 5 nights in Sep 2018
Response from Mr Dung on Oct 6, 2018
Sorry, drinks are charged and served at the counter Thank you for your comments, hopefully next time will serve you better.